i-mate Momento 100 10.2-Inch Wireless Digital Picture Frame
by i-mate
Our Price: $140.00
Availability: Usually ships in 1-2 business days
Buy Used: from $61.49 (click here)
Category: Digital Camera
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Customers in the UK,
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for British Pounds
Digital Photo Product Details
Manufacturer: i-mateRelease Date: 2007-03-28
Platform: Windows CE
Model: MOM102-CF-WM
Color: Clear w/white
Product features:
- 10-inch high-resolution display (800 x 480); portrait or landscape viewable
- Enhanced for Windows Vista; Windows XP compatible
- Supports integration of other digital media formats (audio, video, voice) as well as online access to advanced applications and services
- SD/MMC/xD/SmartMedia/Memory Stick media; Wireless 802.11 b/g
- Interchangeable mattes and frames as well as user-controlled settings
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Digital Cameras Photo Reviews of i-mate Momento 100 10.2-Inch Wireless Digital Picture Frame
Customer Review: Awful, both in usability and functionality
Summary: 1 Stars
I bought this frame, and have to say that it's easily in the bottom 10% of all gadgets I've bought in my lifetime. There are literally a dozen or more major issues I could elucidate, but I'll focus on the three that made me return both of the Momento frames I bought within 72 hours of opening their boxes.
First, let's talk about the frame's usability. The *only* way to control the frame is via the small remote that comes with it, and the frame's response to the remote is spotty at best. This might be because the tiny processor inside the frame is woefully underpowered, and frequently is busy doing other things (like showing pictures or trying to access the network), but in any event, between the remote control and the incredibly slow menuing system, it's a frustrating experience trying to get anything done with the frame. Even choosing which picture source you want to use is both slow and unintuitive, and that's what I'd consider a core function for a digital picture frame. And of course, if you ever lose the remote, you might as well throw the frame away, because there's honestly no other way to control it.
Second, let's address the frame's ability to use an online source for the photos it displays: simply put, it's fundamentally broken, in that the Momento takes all the images it gets from online sources and *resizes them so they don't fill your frame's screen*. Seriously. So if I loaded a full-screen-resolution image onto the frame via its USB port, the image filled the screen, but the very same image gathered from Flickr or Picasa got resized by the frame so that it only filled about 50% of the screen. I honestly thought this was a bug, so I reached out to technical support to inquire about it, and learned that this is simply the designed behavior of the frame, with no way to disable it. So in the end, one of the main selling features of the frame is also its biggest flaw; if you're looking to buy this frame because of its ability to stream photos from an online source, look forward to being very disappointed.
Finally, I'll address the tech support, which is functionally nonexistent. i-mate, the maker of the frame, only offers support via an online form or an email address, and it took a minimum of two days for me to receive a reply to requests sent via both methods. There's no phone support of any kind, and while I'm usually very, very good at ferreting out a hidden phone number that'll eventually reach a support tech, there's really *nothing* out there for i-mate phone support. So thus, my worst example was that one of my two frames stopped booting up past a certain point on the very first day I tried to use it, and I emailed them for support. Two days later, I received a reply that stated plainly: "Contact the retail store you bought the frame from" -- no attempt at diagnosing the problem or helping me get the frame working, nothing. Of course, to me, that means that I should just return the frame and move on, which I'm in the process of doing.
In the end, I honestly believe that these two Momento frames -- this one and the Momento 70 -- are unusable, and clearly not ready to be in the hands and on the desks of users.
Description of i-mate Momento 100 10.2-Inch Wireless Digital Picture Frame
Momento is an easy to use digital photo frame combining industry-leading hardware, connectivity, and software components with a secure ecosystem to allow for the display, sharing and management of digital content within a home or office environment. Momento allows users to display and share images through the PC, media card and web services. The product is designed to be customizable to appeal to users personal tastes and preferences and to provide a delivery medium that fits the personal needs and lifestyle of the user. The frame can be positioned on a wireless network anywhere around the house. Users will have the option of setting up their favorite slide shows or view a single image that can be displayed either simultaneously on each picture frame or individually to complement the mood for that particular location.Digital Frames
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