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Digital Cameras Photo Reviews of Whirlpool WFW9400SW Duet Series 3.8 cu. ft. Front-Load WasherCustomer Review: Not worth the money. Summary: 1 StarsI have had my duet for going on 4 years now... and I am always SO frustrated with the way my clothes always end up twisting themselves into knots. I have used front load washers in the past and I have never had this problem. It is absolutely terrible. Legs of pants will be wrapped up, twisted up, and tied in knots with shirt sleeves and other pants when I go to unload it. Sometimes I can't even untwist them until i take the entire load out and throw everything on the floor just to seperated them! The dryer does it as well; mostly with sheets, especially fitted one.
Also, small items often end up inside the rubber gasket sopping wet, and if I don't leave the door to the washer open when it is not in use it produces an awful smell. This is a terrible washer and I am sorry I purchased it.
Customer Review: Buyer beware!!! Summary: 1 StarsI bought this washer 4 months ago and it has broken 2 times already. It has been 2 weeks, 2 trips from repairmen, 2 sets of ordered parts and no end in sight! The repairmen told me to keep up with the warranty bc this washer breaks all of the time. Whirlpool's warranty department pretty much told me too bad, it takes 7-10 days to get parts and they will exhaust all options and not consider replacing it....nevermind the entire computer system is being replaced. I will never buy another Whirlpool product again and I will warn my friends ...which is unfortunate for Whirlpool as we have many years of purchasing ahead of us!
Customer Review: Don't buy this washer Summary: 1 StarsThis is a great machine WHEN it works. I have had mine for 3 months and have had 2 separate problems. Whirlpool has been very unhelpful with the last problem-has been broken for 1 month, still not fixed and no end in site!!!
Customer Review: Execellent washer / Mold issues a big concern Summary: 2 StarsPROS ::: >> Quality wash >> Large capacity w/ *LARGE* door opening >> High energy efficiency >> Low water consumption >> Enables washing more delicate clothing since there's no agitator.
CONS ::: >> MOLD build on and around the rubber door sleeve!!! We have to leave the door open and regularly clean it out. >> Can't specify default temperature >> Soak cycle doesn't load detergent, etc. and doesn't have any next step options. (Soaks and then sits.) >> Can't custom control cycle times. (The computer has a range for what it allows based on wash type.)
Customer Review: No more top load washers for me!!! Summary: 5 StarsWhirlpool Duet Series WFW9400SW 27" Duet Front-Load Washer with 4.0 cu. ft. Capacity, 14 Wash Cycles & 1200 RPM Speed: White
I have had my new Whirlpool Duet pair for about 1 1/2 weeks now. I am completely in love. I had a Kenmore top load washer and dryer for almost 10 years. I was happy with how my clothes came out and I never really understood when people had complaints about their washers not cleaning clothes well or wearing out their clothes so quickly. I now understand. I washed a load of whites in the front loader. Not doing anything different than what the washer's manual suggests doing (I also followed manufacturer's suggestion on old machine) and I can not believe the difference. I took a white sock from the load out of the new machine and one out of my drawer that had been washed using the old machine. My 12 yr old, 9 yr old, and 4 yr old all noticed the difference without me telling them which came from the new machine. My husband even noticed. They all thought that the old machine sock was actually dirty. Needless to say, I have been slowly rewashing all of the clothes that supposedly were already clean from my old machine.
Now, I read a lot of reviews about the Whirlpool front loads. Some were very discouraging. I was a little nervous making the purchase with some of the information that is out there, however, I am glad to report I have not had any of the issues. One thing that I did read about in the manual is that you have to use HE laundry detergent or your front load machine will suds too much. This will lead to mildew smell or mold inside the drum. Our sales guy told us it would be the equivalent to putting hand dish soap in your dishwasher. The manual also says that you need to leave the door open after you complete laundry so that the washer drum can fully dry. The reason is that the front loads have an airtight seal that will not let air in to dry, thus causing mildew and mold. There were also complaints about the vibration when the unit is spinning. We had the machine installed by the store we bought the units from. Unfortunately, when my husband came home and I told him that they did not seem as sturdy as I would like, he found that they did not tighten the locking bolts after they "leveled" it. However, it was not leveled properly either. Becuase of this, as the machine spun the clothes, it wiggled even more unlevel which made a horrible vibration noise. Now that my husband leveled it and locked the locking bolts, we have had no problems.
I think the best part of the machine is that it sprays water into the soap, softner, bleach trays to completely get out the soap. It makes it nice not having to clean out the tray each time so build up doesn't happen! I feel that if anyone gets the unit you will not regret it! Good luck shopping!
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