Western Digital WDG1SU5000 My Book Premium ES Edition 500 GB USB/eSATA External Hard Drive
by Western Digital
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List Price: Category: CE See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Western Digital WDG1SU5000 My Book Premium ES Edition 500 GB USB/eSATA External Hard Drive
Customer Review: eSATA on Vista 32-bit
Summary: 5 Stars
Worked beautifully. NOTE: you can't install the card, and then connect the drive.
I bought the seperate SIIG card, and SIIG cable. (This drive only comes with a USB 2.0 cable).
You have to have everything installed and connected, then fire up your computer, and it needs to be connected to the internet. Vista downloads and installs the drivers automatically. It works awesome! If you don't have internet access on your box, you can get the driver files from the SIIG website.
SOOOO FAST! Puts FW800 and other interfaces to shame.
(speed only as fast as the slowest drive in your configuration, of course. Example: if you are copying a file from an internal 1.5Gb/s SATA drive to this drive, it is only as fast as the 1.5...)
enjoy
Customer Review: Drive Failed after 7 months. >:(
Summary: 1 Stars
The drive worked flawless for 7 months then started to die. First the USB interface started getting errors then completely failed. I switched to the eSATA connection to get my data off which I was able to then it started to give me problems as well. I was very lucky to recover my data off this drive. It's still under warranty so I will get a new one, however I am forever skeptical about their external Mybook series drives. I have always owned Western Digital hard drives and they have never let me down and have always given me countless years of use. I recommend staying away from the mybook series hard drives until WD gets some of these flaws worked out. Their internal hard drives are excellent and have never failed me. Better luck next time.
Customer Review: A DUD!!! DO NOT BUY!
Summary: 1 Stars
I got a MyBook Essential Edition as a gift from a friend. It was a DUD. The computer would not recognise it and so I followed all the instructions on the website and in the user manual. As a last resort, I called customer service. They verified that it was a DUD and told me that they could send me a replacement if I give them a credit card number to hold while I return the DUD. Because I only had a debit card, they said that would work just fine BUT they would DEDUCT the cost of the REPLACEMENT drive from my card until the DUD arrived there.
An absolute ripoff!! I have spent the whole day crying over this STUPID HARD DRIVE and I will definately NEVER deal with WESTERN DIGITAL again! Their product AND their service STINK!
Customer Review: 3 Dead Drives in 18 Months
Summary: 1 Stars
We bought two of these drives 18 months ago. Within 6 months, one was dead - bad drive sectors, 300gigs of data lost, and it wouldn't even let me reformat to try over again. I received good customer service, and a new drive. Three months after the new drive arrived (9 months after purchase), the second original drive died, same problems, data lost.
Now, 18 months after we first bought the drives and a year after this new replacement drive was sent, IT dies too! Again, bad sectors, windows fails to write, ALL 300GIGS OF DATA LOST.
I bought this drive when Amazon had it available, but I will never buy a Western Digital brand again. After being burned THREE TIMES, I'd be a fool to trust their products!
Customer Review: Great Features, good support, questionable quality
Summary: 3 Stars
This drive has some great features like dual interface and auto power down. It worked as soon as I plugged it in (USB) and worked for just over 11 months before it died. I found that it would work for a few minutes after being powered up and then fail. I was able to erase it and WD sent a new one. I paid to send back the old one but they have a deal with UPS that saves a little over a buck. The new one didn't work at all. I just sent it back and they are sending another. It was great while it worked and they did make warranty replacement easy but the quality is not what I expect from WD. With the new drive I'll have only a 30 warranty.