Customer Reviews for Uniden TRU9485-2 5.8 GHz Digital Cordless Answering System with Dual Keypad and Extra Handset

Uniden TRU9485-2 5.8 GHz Digital Cordless Answering System with Dual Keypad and Extra Handset
by Uniden

Uniden TRU9485-2 5.8 GHz Digital Cordless Answering System with Dual Keypad and Extra Handset Our Price: $152.95
Availability: Usually ships in 1-2 business days
Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Uniden TRU9485-2 5.8 GHz Digital Cordless Answering System with Dual Keypad and Extra Handset

Customer Review: Clunky user interface
Summary: 1 Stars

I bought this phone for its full feature set. Everything is functional, though the batteries on the handset tend to discharge faster than I would like. However, the phone scores extremely poorly on usability.

The address book functionality and its interaction with the caller-id feature makes for a very painful user experience. When entering names or numbers, you cannot use the cursor keys to move back and make any corrections. You have to delete every character before the cursor to get to the character you need to change. This might not seem a huge deal, but here comes the clincher: The Caller-id numbers show up as 10 digits. You cannot hit the "talk" button to call the number back because you need to dial the "1" prefix before the 10-digit number. The phone should be smart enough to add that for you. If you try to save the number to the address book, it will save the 10-digit number. Because of the crippled editing feature, you cannot go to the beginning to insert the "1". You have to delete the entire number and key it in once again. This means you have to either remember or write the entire 10-digit number down, defeating the purpose of being able to save the C-id number directly to the address book. This poor user interface should not be inflicted on any one. It is not too difficult to fix and Uniden should do so at once.

Customer Review: Wall mount not included; weak battery
Summary: 2 Stars

We have been using this phone system for a few weeks now. It works well enough in terms of an answering machine and phone in general. The sound is just okay, not particularly good. It was a refurbished phone, and it appeared just as good as new when we took it out of the package (I've always had good luck with refurbished products). The price was good -- less than $40.

I have two major problems with the system, however:

1. It does not come with a wall-mount bracket. It CAN be wall-mounted, but you need a separate piece -- a plastic piece that attaches to the base unit -- to mount it. This piece is not included. It can be purchased for $4.99 plus shipping from Uniden, but it is out of stock and back-ordered on the Uniden website. So, if you want to mount the base unit on the wall, you might want to find a different phone system.

2. The handset battery does not last long if you are using the phone to any degree. Three times in two weeks we've had the handset battery run completely out -- in the middle of a call -- after just an hour or two, at most, of total use. It was fully charged in the morning, and it ran out by the end of the day. And we don't have a teenager who is talking on it constantly. That's from normal usage. Perhaps we got a lemon, but buyer beware that the battery life is very weak on ours.

Customer Review: Seemed OK at first, but...
Summary: 2 Stars

This phone has a lot of features for the price, which is why we bought it. However, it has a few major problems which make me regret the purchase.

First, the battery life on these phones is simply terrible. I have two handsets, and both of them will drain the batteries after less than two hours of talk time. Recharging takes hours and hours (probably three times as long as charging my cell phone). Also, the idle time drains the batteries, so if you just leave the phone on your desk all day, not even using it, then when a call comes in you'll just have a dead handset.

Second, there seems to be some loose wiring, which causes various glitches. Sometimes the screens flicker, other times hitting the "call" button causes the phone to shut down.

Third, the menus are not intuitive and the graphics are really bad. If someone calls you from a non-local number, and you use the caller ID feature to call them back, the call will fail because the phone doesn't put a "1" before the area code. So you have the actually write the number on the caller ID down, then add the 1+area code and phone number. How stupid is that??

There are lots of little things about these phones that are like that. They seem cheaply made and designed. I got a much better Panasonic set for my parents for similar price.

Customer Review: I love this phone!!!!!!
Summary: 5 Stars

First, the phone came on time and once I got it charged I was very happy with it. I have had other phones that cost more but have less features. This phone is perfect! The speaker phone on both the handset and the base is great, crisp, and clear. The intercom feature is great, My fiance' and I communicate from bedroom to kitchen through the inercom so that I can bring what ever he needs from the kitchen without yelling "what do you need from the kitchen". The Do not disturb feature works great; it just makes the phone/voicemail 100% silent so that we can sleep without interruption (we work 3rd shift so we need our sleep during the day). The ringers are lovely, I like the fact that we can pick specific ringers for certain people. Oh yeah, and the best thing about this phone in comparison to our old Vtech phone is that with this phone if we receive a voice mail we don't have to hear the voice mail indicator beep until we get the message. The old Vtech phone we had used to get a voice mail and it would beep every 5 seconds until you listened to the voice mail. This phone does not make any noise unless I let it. Most of the time we keep the phone on Do not disturb due to telemarketers. I really love this phone and I didn't spend much money on it because it is a refurb!!!!

Customer Review: Phones lights up and skips the first ring
Summary: 2 Stars

I really liked this phone, until I noticed that the handsets have a problem when it comes to incomming calls.

The handsets will light up and blink for like 5 seconds before they start to ring. Basically, the phone takes 5 seconds before playing the melody. This can be a pain when you have your machine set to answer after 4 rings. Even though the caller hears 4 rings, you only hear 3 before the machine picks up. Its always a race to pick it up.

I emailed Uniden's sorry excuse for support and they told me that it is related to interference.

Well, first of all, the handsets are either on the base, or inches away when this happens.

Second of all, if this unit is so susceptible to interference that it has a problem ringing, then I will return it for a panasonic, that will ring no problem

Finally, if it is interference that is causing this, then why does the phone light up instantly and display the caller id instantly, but take 5 seconds to make noise????

I would not recommend getting this phone unless you can deal with the fact that it takes too long to ring. In an emergency situation, every second counts. I cant wait the extra 5 seconds when it comes to my family.
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