Customer Reviews for TRENDnet SecurView Wireless Day/Night Pan/Tilt/Zoom Internet Surveillance Camera TV-IP422W (White)

TRENDnet SecurView Wireless Day/Night Pan/Tilt/Zoom Internet Surveillance Camera TV-IP422W (White)
by TRENDnet

TRENDnet SecurView Wireless Day/Night Pan/Tilt/Zoom Internet Surveillance Camera TV-IP422W (White) List Price: $294.99
Our Price: $209.99
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Category: Digital Camera
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of TRENDnet SecurView Wireless Day/Night Pan/Tilt/Zoom Internet Surveillance Camera TV-IP422W (White)

Customer Review: It's Ok
Summary: 3 Stars

I purchased these for a company I work for to be installed at all of the remote locations. They fit within the budget and had features that were asked for. However: I have rated this product at a middle (3 star - It's Ok) rating due to several factors. I do want to say that for the price/features it seems to work great.

Reasons for my rating:
* Would like to see better quality image.
* Secure View (the software that comes with it) lacks a few features that are within the admin area of the camera itself and are very useful tools.
* Lack of instructions for a more advanced set up.
* Sound quality: These camera were installed in a store/retail environment and due to the different sounds within this environment, the built in mic leaves a little to be desired. It has a difficult time filtering out background noise. Might be ok in a less noisy environment.

Configuration where cameras were installed:
* WiFi network Dlink routers
* High speed internet (cable or DSL 4Mbs/768K) Found it to be slow and jerky in the slower locations, we have upgraded our ISP to accommodate the cameras eating up the bandwidth.
* Configured camera with static IP/Web address (DynDNS). I would highly recommend this! can be a little cumbersome to a non-IT person, but Trendnet support was helpful (it may take a little time, so have some time to work with support).

All in all my experience with these cameras was a little frustrating in the beginning and the setup, but once I understood what Trendnet was looking for I was able to configure the others very easily with very little problems.

I would recommend this camera to someone who wants to watch their home or a single office space (1000sf and under), etc...

Hopefully my review helped in some way. Good Luck!

Customer Review: Overall Decent Camera for the cost
Summary: 3 Stars

I've been trying various pan/tilts IP cameras to replace the baby monitor that's about to die, this one was the best for the cost with infrared for low lighting.

The camera set up was straight forward and IP port forwarding was no problem. I was able to access the camera via Iphone as well as browser.

I gave it a 3 stars for a few reasons. First, customer service didn't know as much and I had to figure it out on my own - trying to setup the FTP/Email/Network Storage. Answer: you need to use IP addresses and not domain names for FTP and email settings. As well for Network Storage, you can not use NetBios name, you need the IP. The "Test" button they have is a good idea, but all it does is tells you Succeed or Failed, it doesn't give you any diagnostics so can't easily trouble shoot.

Secondly, the image quality is decent, Panasonic image was better, but low lighting was bad on this one. Currently, my baby monitor with Infrared has better image quality.

Third, via the browser, you'll need ActiveX installed to use some of the features...What this means is that can only use Internet Explorer if you want to use those features. Sorry Fire Fox users

Fourth, and lastly, for motion detection recording, you only have the option of Stop Recording When Disk is Full or When disk is full to recycle. Instead of waiting for Disk to be Full, I like to see an option to define a "container size" within the disk, so that when the recording reaches that container size limit, to stop or to recycle.

Overall, decent for the cost, hence the average 3 stars




Customer Review: Good but not great.
Summary: 4 Stars

When I first installed the camera (via wired as instructions suggest), I couldn't get the wireless feature to work. Ends up I had to reboot my wireless router. I've never had to do that with any other wireless device I've installed. Once I rebooted the router, I could connect to the camera via wireless.

The sound quality is good. It can pick up the slightest of noises. The video quality is pretty washed out in anything but a brightly lit room. (in nightmode or not) Pretty much dark colors look gray, sometimes even purple. But the night mode makes up for it. This thing sees pretty well in the dark.

I can view it over the internet and control it. That is really a plus. And if you hook speakers up to it, you can even communicate with anyone around the camera. Good for when I have to yell at the dog to not pee in the room or the cat to get off my desk. (it has a built-in microphone, but needs speakers to talk back)

The instructions could be a bit better and give more examples of the settings. I did have to contact TRENDnet's support when I couldn't get the wireless to work. They were a little slow to answer but they did try to help me. I figured the problem out on my own though.

It can be set to motion detect on a schedule and send an email alert. If you plug in a NAS (network attached storage) device to your network you can have this camera record video to it. (Or to your computer)

Pretty good camera features for the price. (Wait until Amazon has them for $149.99 again) :)

Customer Review: Very Impressive on all fronts
Summary: 5 Stars

After waiting some years to set up a serious remote video monitor for our house, I waited for a good price for this cam on Amazon and bought one. Everything about this device is impressive. Thoughtful packaging, excellent quick install documentation, clever mounting hardware, and interesting design details. While I wasn't familiar with TrendNet products, I'm now thinking this is a company in it for the longer haul. My wife and I both work in IT but our install was anything but simple: WinXP Pro SP3, running in VMware Fusion on a Macbook Pro running OS X 10.5.8, behind a Linksys G wireless router hooked to Time-Warner cable. So we had a few questions. Here's the deal: TrendNet's phone support was some of the best that either of us has encountered. Truly outstanding. We had to make two calls about some non-standard port-forwarding scenarios. Each time, no wait, and we got a patient, careful, methodical, well-informed person on the line who not only answered our questions but double-checked after each procedure. I'll add that the camera management software also strikes me as well-designed and solid with none of the flaky behavior so often associated with such stuff. I opened the package on a Saturday morning and my wife and I messed with the set-up and install off-and-on through the afternoon, as we mulled over its functions and features. Now it's Sunday, the system is fully functional, staring down at us as we watch the World Cup final, and I just can't wait to add another camera. And another. And another. Great product.

Customer Review: Tricky but if you spend a week you can get it to work
Summary: 3 Stars

I bought this to use as a pet-cam and spent a week trying to set it up, had a tech come to my house, and still am not getting it to work on my iPad which was supposed to happen. I am not illiterate when it comes to computers and have a home network and understand the basics. This camera was challenging. The documentation is non-existent. Customer Service did help me at step one with the Wireless part, but then passed me off, "you must get your portforward information from your ISP."
A technician spent 2 hours with my laptop and iPad and never got it to work. I finally paid money for the portforward program and their customer service is BAD. Then, I paid another fee for a program that did finally work on my Blackberry. I went on a trip and I watched my pet! Bottom line-- I could see live webcam feed from a regular computer and my phone, but I don't really think it was something that I would try to set up again. I do like the product and the picture quality is great-- also the sound. I can't even begin to think of setting it up to record and viewing that-- but it has that capability. I was disappointed that I couldn't view it on my iPad and so I give it a lower rating. My husband is aging and I feel that I will use this product to view him in the kitchen and bath within the next few years to make sure he is safe, so that may be another plus.
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