Customer Reviews for StarTech.com 24x26-Inch Desktop Anti-Static Mat M3013 (Beige)

StarTech.com 24x26-Inch Desktop Anti-Static Mat M3013 (Beige)
by Startech

StarTech.com 24x26-Inch Desktop Anti-Static Mat M3013 (Beige) List Price: $25.99
Our Price: $16.08
You Save: $9.91 (38%)
Availability: Usually ships in 1-2 business days
Category: CE
See more product details


(Click here)
Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of StarTech.com 24x26-Inch Desktop Anti-Static Mat M3013 (Beige)

Customer Review: Not as advertised, don't know how to rate it other than Rip-Off.
Summary: 1 Stars

Ordered a couple of months ago (at a higher price, almost $26, so that's not a fun realization) -- did not realize until I came back to review another product in a recent order, and after seeing Directed Energy's and some others' comments and reviews, that I too did NOT receive what was advertised. The photos posted by Directed Energy are the same as what I received.

I'm not qualified to rate it or review it in technical terms like Direct Energy, but I was trusting enough to believe I'd receive what was advertised. I have no idea if what we got provides the protection or meets the specs as advertised.

The product information should be change/updated to reflect what is actually being sent. I leave this review to warn other potential customers and hope they learn from our experiences on this particular product.

It would be one thing if StarTech (and Amazon) provided different but better than what was promised (i.e. over-delivered), but they didn't. They under-delivered and that's definitely not a good business move, especially since it's not worth what I paid for it and I don't know if it does what it says it is supposed to do. Thus, I am very Disappointed with what appears to be a classic scenario of 'Bait and Switch'.

My question now is: are Amazon and StarTech willing to make good and either replace my received (and Different Mat) with the correct product or provide proper significant credit (at least $10 credit) for their having sent what appears to be a significantly different and very possibly significantly inferior product? (What we received was obviously much cheaper than the product presented, described, advertised and Promised; therefore, I feel confident in saying I was ripped-off and that makes me an unhappy customer. I've been ordering from practically day one of its existence and have been a loyal and mostly a very highly satisfied customer.)


Amazon? StarTech?

Customer Review: Great for saving your laptop
Summary: 5 Stars

This product is a godsend in that I don't have to worry about staticly discharging to my laptop. Most people who have carpet in their houses or any othe rplace don't realize the type of damage a static discharge could have on their computers, that the culmitiave damage on the circuts, electial wiring, attchment prongs and the harddrive will lead to a devisitatig failures. But this product is something that every computer user should purchase if they have a home office or a work office. This pad is large enough to place over your entire desktop surface and have plenty of room for assessories with printers and such. This product should exentd the life of your computer equipment by years. It does this by allowing the low end electiral charge in your body to head somewhere else other than through your equipment and prevents you from getting that sharp pain on your skin when you touch something metal.

Word of advice have a screwdriver around to you can run the discharge cord that comes with this to screw of an electrial switch or something that is grounded whn you are in an home office.

Customer Review: Is not an Anti-static Mat
Summary: 1 Stars

I bought this item because i live in a very dry region and have problems with static electricity. Whenever i touch my notebook there is a spark (at least in spring and fall). I unpacked the mat, but it took some time to connect it to a grounded object, unfortunately too long to return the item. As an other reviewer mentioned it does not look like the mat on the product picture. It is plain white.
After i connected the mat to the PE of a wall outlet, i noticed that i still saw sparks when i touched my notebook, after i touched the mat. I double checked the connection, it was okay. I tried to return the item after i noticed a spark when i touched the cable connected to the mat.
The amazon return service immediately offered to send me a new mat. I unpacked the new mat a few days later and had the exact same result. I returned that mat but had to keep the first _non working_ mat. I wouldn't recommend this item. I think in this case the return service didn't help at all, since it ignored my problem == no functioning product.

Customer Review: Very Good Anti-Static Mat
Summary: 5 Stars

This mat is thick and large; It covers so much space (as you can see from it's dimensions). I only used it to build my new computer and I am not currently using it on my desk as is suggested because I think it would be an eyesore for a home office situation. It comes in a great tube though so I just shoved it under my bed with the other computer box stuff and I know it's there if I need it again. It grounds pretty easily and I chose to attach my wrist strap to something else for ease of movement. All in all it does what it says it will do and I would buy it again.

Customer Review: Different than picture
Summary: 1 Stars

The mat in the picture looks pretty professional, polished even. The mat you receive when you order this looks like a sheet of the raw material cut to the stated dimensions with a blue cable strapped on it.

Furthermore there are no instructions and you're not supposed to clip the mat to the hardware (as I learned).

I bought 2 and they just take up room now. In fact I think I look silly working on them. I'm going to go back to a wrist strap that still makes me look odd but at least it works.
More Customer Reviews:
1 2 3 4
Digital-Camera-Near.com
Illustrated catalog for digital cameras, photo accessories, optics.
Our prices are low