SquareTrade 3-Year Electronics Warranty ($150-175 Items)
by SquareTrade
List Price:
Our Price: $22.99
Availability: Usually ships in 1-2 business days
Category: CE
See more product details
Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: SquareTradeProduct features:
- Coverage: 3 years of mechanical and electrical failures from normal use, starting from item purchase date.
- Claims: SquareTrade will fix the item or pay you the full replacement cost of the item. Zero Deductibles.
- Service: Free two-way pre-paid shipping for mail-in service. 5 day service guaranteed!
- Common Electronic device failures include Motherboard failure, Display burn out, Display cable disconnected, Broken circuit board
- No Paper: SquareTrade will email your contract within 24 hours and let you store your receipts with us for a paperless claims process
Digital Cameras Photo Reviews of SquareTrade 3-Year Electronics Warranty ($150-175 Items)
Customer Review: Contradictions, and YOU, the buyer, lose!
Summary: 3 Stars
(Please note update below. I have changed my rating.)
Their web site says: Contact us 24 hours a day, 7 days a week!
Call us at 1.877.WARRANTY (1.877.927.7268)
The phone says: "Call during regular business hours." Since I don't know what time zone they are located in, I cannot know what RBH are.
Their Product description says: "Return postage both ways."
Their contract reads that I must pay the postage.
I am surprised that Amazon, a company with which I have had good experience, deals with this nonsense.
"Top rated" by whom? The few who do have a problem with the product? Why have a problem from the beginning?
Amazon, please explore this seller better!
UPDATE:
I have received an email from a supervisor admitting the errors in marketing messages, an apology, and an email correction that shipping will be paid by the company in the event of product problems (and a 30% discount on a future purchase of a warranty). My suggestion is to check that your contract matches the marketing claims of the company, as all of us should do with any purchase. I feel the company did correct its mistakes, but seems to have internal communication confusion.
Description of SquareTrade 3-Year Electronics Warranty ($150-175 Items)
SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties.? Upon purchase, you will get an email confirmation.? You will not be mailed a paper contract.? If you have questions, please call: 1.877.WARRANTY.Digital Cameras & Photo Categories
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