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Digital Cameras Photo Reviews of SimpleTech by Hitachi SimpleDrive 500 GB USB 2.0 External Hard Drive SP-U35/500 (designed by Pininfarina)Customer Review: Nice External Summary: 4 Stars
This was an accidental purchase. I thought that it was much smaller when I originally purchased it. But when I received it, the company was willing to accept it back immediately upon notification of my mistake. I did wind up keeping it and is very easy to use and self explanatory. The external seems to be holding up well even in a severely dusty environment. All that you have to do is blow it off daily. It seems to have more room than I will ever need.
Customer Review: Beware - Horrible Customer Service and Poor Quality Summary: 1 Stars
I purchased this product last year. I loved it at first, but soon started getting errors and notices the drive was corrupt. I put in a service request with SimpleTech, but have NEVER been contacted by them. I have tons of files and photographs on this drive that I am unsure I'll ever get off. I purchased this drive because I had used SimpleTech memory for years with great results. However, I will never purchase anything they make again.
Customer Review: SimpleTech 500 GB Summary: 5 Stars
I have not had the drive for long, but it does the job that I want fast and easy. I wanted it for a large number of photo backups. I'm a professional photographer, and I shoot large numbers of photos during a wedding. This makes it simpe to unload all the photos on this drive and not use my main hard drive. Why wear out my main drive when I can can dump everything on this inexpensive, and replacabale drive? Great price, super speed. I love it.
Customer Review: Bad Customer Service - No returns Summary: 1 Stars
My SimpleTech SimpleDrive 500MB USB drive broke after 8 months of use. I filled out the RMA request form online and submitted it. I faxed my original receipt to the service department adn waited for a RMA email. Then nothing. No response. I emailed, faxed and waited endlessly on the phone to their customer no service which never picked up. They never responded to my warrantee return request. Don't buy this brand. It is SimpleBad.
Customer Review: Excellent Buy Summary: 5 Stars
An excellent system that goes anywhere and is pretty much ready to handle anything, this spinning drive makes data storage a breeze. Total space is actually 464 GB, formatting and what not owning the rest. I chose not to use the pre-installed software, and had no problems with it. This drive runs super quiet and is very shock resistent. I'm extremely happy with it and will definitely buy from Simpletech again.
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