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Digital Cameras Photo Reviews of Seagate FreeAgent Pro 750 GB 3.5" USB 2.0/eSATA External Hard DriveCustomer Review: Drive failed after six months; Memeo auto-backup software very buggy Summary: 1 Stars
This is quite literally the worst electronic product I've ever purchased.
I loved my FreeAgent for the first 30-60 days, but after reading the Seagate Memeo automatic backup software's log file, I realized there were many, many backup failures happening due to bugs in Memeo. Support sent a new release, and this fixed some of the more egregious errors. But a few weeks later I added 1GB of new files to my computer and Memeo only backed up the folders, not the files in those folders, and stayed completely quiet about its failure. This is unforgivable for such a critical piece of software.
After 5-6 months, the drive hardware failed, and my computer could no longer recognize it. Seagate does have a five year warranty, and is sending me a refurbished unit. I'm using different backup software though.
Customer Review: Extreme Heat Issues. Avoid at all costs. Summary: 1 Stars
Didn't get this from amazon, but wanted to add my review of this. This unit has no fan that i can see and after 30 mins or so, the case got blazing hot, almost burnt my hand. Had the drive for about 1 week before it died. I don't know what Seagate what thinking when they designed this, but wow, talk about total failure. I'm taking this back to the big box store for a refund and will never buy another seagate external hard drive.
There is also no on/off switch, another major failure. How are you suppose to know it's safe to unplug it? Will pickup the Thermaltake N0012US aluminum external enclosure with a 120mm fan and a separate hard drive. This thing is a absolute joke for $289.99 and a total failure of a product. External hard drives are suppose to backup your data and keep it safe, not overheat, crash and burn.
Customer Review: Two complaints, but otherwise so far so good Summary: 4 Stars
First, the CONS: 1) Everyone seems to mention how easy it is to turn the drive off with the touch-sensitive power button. But when I turn the drive off, I can't get the drive to turn back on again unless I unplug (and replug) BOTH the power cord and usb cable. What gives??
2) No fan or vent holes that I can see - how heat management works on this system (or doesn't?) is beyond me.
Now, the PROS: 1) Five-year warranty always makes a consumer feel warm and fuzzy (but as others have mentioned, there's a catch. They apparently charge a grip to help you recover your data)
2) It is very quiet, and looks very cool on your desk.
3) It comes with FreeAgent Pro software which helps back up your computer with ease, but is probably superfluous if you use Vista's (or Thinkpad's) backup software.
Customer Review: External Storage for Your Data Summary: 4 Stars
I've had this eSATA drive for a month, it works well, but only after installing a BIOS upgrade from Seagate. I had to email Seagate support to get access to the upgrade. Prior to installing the upgrade, it would lose DMA and revert to PIO with decrease in transfer rates to 2-3 MB/s. The USB 2.0 port worked well, but with the BIOS upgrade and using the eSATA port, transfer rates are near 60 MB/s. That is about double the transfer rate for the USB 2.0 port, and approximately the same as a Seagate 750 GB internal SATA drive that is used in the same computer this drive is attached to.
I didn't like the back up software and removed it from the drive. The "free" internet storage is also only a trial offer, and free for a short period of time. I prefer the free backup software available in Karen's Tools.
Customer Review: DO NOT BUY Summary: 1 Stars
I bought this Hard Drive to back up a older Hard Drive. All I have to say is that this is the biggest waist of money that I have ever spent money on. Fist off the accrual piece of equipment is not bad. It worked for about 30 days then the USB port broke!! I cant use it I even bought eSATA cords and adapter for my computer! second the customer service at Seagate is by far the worst that I have ever dealt with. they have no way of fixing this it is not covered in the warranty and if they were smart obviously they are not they would sell the little adapter that comes of separately so people can buy them. I have read other reviews about the same problem. it seems that this happens more then just once so be warned. Go with a WD or something else.
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