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Digital Cameras Photo Reviews of Polycom SoundPoint Pro SE-225 Phone Power Supply IncludedCustomer Review: Excellent work from home phone Summary: 4 Stars
I really love this phone. I bought a headset to go with it and it is just great. The speakerphone is the best I have ever used at home. I love the ability to switch from speakerphone to headset without the caller even knowing. The headset hanger is really cool and helps keep the desk tidy. The only complaint I have is that the speed dial can be a bit of a pain to use until you get used to it. Your top 10 numbers are super easy. The rest, you have to scroll through the list, not always an easy thing, as the LCD is not easy to read unless you are right on top of the phone. Yeah, the headset is warm, but I have only used it once to see what it was like. :-)
Customer Review: Not good for the long haul Summary: 2 Stars
When I bought this phone about two years ago I was excited, expecting for the price that it would be a great speakerphone and have other good features.All during my phone usage people I talk to through the speakerphone say it's echo-ey. My my office may be a bad place for a speakerphone. Along with some other reviewers, I have found the volume too low. In the past year: The ringer on line one has stopped working, The hand set has stopped working, The headset has begun to squeak in a piecing tone. Overall, I'm in the market for a new phone, and this one is not on my list! Especially for the price--no way.
Customer Review: Good functionality and quality Summary: 4 Stars
This phone has excellent voice quality, including in conference mode. The only reasons it doesn't get 5 stars from me is that :
a) it is unable to operate if there is a power outage - as opposed to perhaps just losing some of its functionality . Just make sure it isn't the only phone in your home.
b) there is a bug which occasionnally renders it unable to operate. I can't figure out what causes it. It may be my cats that walk on it at night and press a weird sequence wit their paws :). The only cure I have found is to pull the power plug, which reboots it.
Customer Review: Poor Reliability Summary: 1 Stars
I read all the reviews about this phone not working and didn't believe it. Polycom speaker phones work great in businesses I've been to! Never tried a consumer one though and now after having it for 1 day am ready to return it. Got all the symptoms described in other posts... 1- Phone gets warm 2- Makes buzzing sound 3- Stops working completely. All buttons stop functioning until I unplug it and plug it back in again.
Unfortunately the negative posts look like they are reality! I'm returning this piece of junk.
Customer Review: Polycom sells out Summary: 1 Stars
I bought this based on Polycom's stellar reputation and my experience with their conference phones in the corporate world. It was a dog from the word go. Massive static on the handset which numerous calls to tech support and replaced cords couldn't rectify. All of this would be OK except that in the end they didn't step up and admit I had a lemon so now I'm stuck with an expensive phone that I don't use because it's very unreliable. Mostly I'm disappointed in Polycom, I expected more from them.
More Customer Reviews: First Review ‹ 2 3 4 5 6 7 8 9 10 11 ›
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