Plantronics SupraPlus CS361N Noise-Canceling Wireless Headset DECT
by Plantronics
|
Our Price: $280.00 Availability: Usually ships in 1-2 business days Buy Used: from $129.99 (click here) Category: CE See more product details |
|---|
Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Plantronics SupraPlus CS361N Noise-Canceling Wireless Headset DECT
Customer Review: Better than the CS55
Summary: 5 Stars
I have been using the Plantronic's S11 for about 5 years now. It is wired but worked really well. The sound was perfect and I never had a complaint. Wanting to go wireless, I read reviews and felt the CS55 would fit my needs. I ordered it on Amazon and installed immediately upon receipt. My initial impressions were "so-so". It was a nice upgrade to be wireless but the headset did not sit firmly against my ear (using the over-the-head attachment), the sound was a bit "airy" - hollow-sounding. It definitely was not as good as my S11. I also heard my own breath often during calls. Whether it was from a sigh or just during the normal air release from talking...it was very annoying. I fiddled around with the controls for a long time and made about 35 calls to my wife to test (she was annoyed). I never got it correct and called Plantronics. They walked me through all the controls but still could not eliminate the 'wind' sound. I never once had the wind sound from my S11. So I returned the CS55.
I then ordered the CS361N. I talk frequently to someone else with this headset and his voice is always clear. He raved about it. After plugging it in, I made my first call - to my wife again. No adjustments...and it was perfect! I could hear VERY clearly and the ear phones sit securely on my ears. I could bend over and move around and it did not feel like it was going to fall. My CS55 fell off several times during light movement behind my desk.
I also know someone that recently bought the Jabra GN9125 and he sounds "airy" - or hollow.
I wasn't sure I would like the stereo sound of having two ear pieces but it really is nice. My office is quiet so distractions are not an issue but it really forces me to focus. I'm sure I would also be happy with the Monoural CS361N.
Hope this helps!
Customer Review: Not for the occassional user
Summary: 3 Stars
The unit performs well, however if you will be just an occasional user of this headset, I'd look for a wired headset with fewer controls. I use the headset at work to host conference calls few times a month. Once you go through the initial setup you are probably good to go, but the devil is always in the details.
On the base-unit you have controls on each side, two on the back, and one on the bottom - where it's out of sight out of mind. You also have four controls on the headset which are appropriate because it is a wireless device - you need to be able to control your volume and mute yourself.
For an infrequent user, remembering what all the controls do, and then fumbling around with the headset controls during a call enables you to mute yourself accidently or terminate the call. To be fair, If I used the headset more frequently, I wouldn't have these problems, but when you are a month away from your last call and you trying to remember which button you press for mute - you have a 50-50 chance of disconnecting yourself.
Another thing I didn't care for was all the indicator lights you have to peek around the base to see them all. It would be nice if all of the controls had icons identifying their function to the user - and better still if they were in one place upfront, altogether. The alternative ear-pieces provided with the unit are a joke. I tried for 10 minutes to get them on, and they would just pop off-totally worthless. The head piece at the top keeps coming apart as well--not well designed, but you can get by without the earpieces or the headpiece.
A lot of these problems would be moot if you got a wired headset instead of a wireless. My old wired headset was far simpler to use, just slip them on and push one button. Volume and mute were next each other on the base.
Customer Review: ECHO ECHo ECho Echo echo
Summary: 3 Stars
I like everything about this headset except... the people at the other end hear themselves echo back. It causes them to be confused and distracted. It does seem to lessen as the call continues but never goes away. I don't hear it on my end, it's only at the far end.
I've tried many combinations of the settings and not found any that fix this. We do have a VoIP system, a Cisco Call Manager, so that may be part of the issue, but my wired Plantronics headset never had this issue.
I still use them because a lot of the conference calls I am on, I stay on mute and don't need to talk. When I'm on mute there is no echo issue at the other end. And it's great to have the freedom to walk around. The range is awesome. Also, I've never had an issue with the battery life.
If I had known about this echo issue, I would not have purchased them. The sound quality is so important, these headsets could get 5 stars on everything else and they would still would get an over-all rating of 3 from my experience.
Sorry Plantronics, I love your products, just not this one.
Customer Review: Great for noisy offices
Summary: 5 Stars
I won`t go on too much as this is quite simple: it`s a great product. I bought it as we work in an open office and I find I get distracted by things going on. With this, problem solved. People can hear me very well and I can concentrate.
I think it takes a little getting used to talking and not hearing oneself - so you have to work on not shouting as you would when listening to music and someone talks to you.
It is very comfortable, super light, great range and I haven`t yet discovered how long the battery lasts - it lasts a lot.
Downsides: they are a little bulky and I do feel goofy walking round the office with them on - and this is in an office where everyone uses mono wired headsets. Another point, I don`t have the lifter so answering the phone is not as simple as it once was. You have to turn on the headsets then lift the phone, only to discover that the headsets were on and now they`re off... just a minor hastle one gets used to with this great product.
Customer Review: Don't Buy this Product From Amazon as it will NOT be "new"
Summary: 5 Stars
I have performed the research on headsets, and this is the headset I would like to buy. I have no comments regarding the product, I am simply advising a prospective buyer that you should think twice about buying this from "Amazon". I have received two different shipments now, and I am convinced neither product was "new". All the usual indications of a used / re-stocked / re-furbished item was present. For example, nothing was wrapped in plastic; the interior cardboard stablizing packaging was bent/worn suggesting previous opening of the boxes; dusty ear pieces, etc.
I don't understand why these are being sold as new, when they are clearly not.
I will go ahead and purchase this product from some other on-line retailer.
I caution you to consider this information before purchasing this product from retailer Amazon.