Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software
by Plantronics
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List Price: Our Price: $79.95 You Save: $50.04 (38%) Availability: Usually ships in 1-2 business days Buy Used: from $64.95 (click here) Category: CE See more product details |
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Digital Cameras Photo Reviews of Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software
Customer Review: Beware !
Summary: 2 Stars
1. This is NOT a noise cancelling headset : it has just a noise cancelling microphone so this only works in filtering your voice (I can't really see the point...), NOT the surrounding environment (like airplane buzz or aircon in the office). 2. It only has a USB plug, no hifi-jack so forget using it with an MP3 or CD player. 3. The CD-Rom with the Plantronics software was defective. 4. Plantronics customer's support is difficult to access and poor. The FAQ's on their site are uselesss (try to figure out if the DSP 400 has a Noise Cancelling function, good luck ...) If you want a Noise Cancelling, try the Maxell NoiseBuster (probably the best deal 40$) or the Koss QuietZone 2000 (better but is it worth 140$ vs. the Maxell ?). Taipan92Customer Review: Not for Laptop Users
Summary: 2 Stars
I got Avaya RoadWarrior up and running on my computer to use when I work remotely. My co-worker told me to get a GN Netcom headset but I figured I'd save some money and get this one. Big mistake.
There is a major problem with some laptops when the power cord is plugged in, the listener on the other end has what sounds like you in a an airplane during flight. The humming goes away when you unplug the power cord but that doesn't help me, I need to be able to use it when the power cord is plugged in or not.
Anyway, I chatted with Plantronics support and then informed me that it's a known issue with no work around except to unplug the power cord while using it.
So, it's getting returned.
Customer Review: Nice sound and comfortable
Summary: 3 Stars
Initial unit purchased did not work properly. Replacement works fine but the rating is slightly affected for quality.
What I like about the headset
1. Good noise suppression
2. Comfortable to use for extended periods
3. Ease of installation. Works well with Skype and Cisco IP Communicator soft phone
4. Price is a plus
What I dislike about the headset
1. Clunky cable and DSP 'wart'
2. While its foldable, lugging it around with all the wire is a hassle
3. USB cable is permanently attached to both the DSP and the headset. If it fails, you replace the entire unit
I do recommend the unit if you need an affordable wired usb solution.
Customer Review: Less Than I Expected
Summary: 2 Stars
I purchased this headset about nine months ago after reading all the largely positive reviews. This headset is used primarily for voice recognition dictation with Nuance Naturally Speaking 9.0. First, I was put off by the very long cord and the large audio processing unit on it. Then, I felt the folding headset to be pretty rinky dink and too fragile for traveling. But, I rationalized that surely the digital enhancement would greatly improve the voice recognition leading to reduced typing errors and justifying this purchase. After several months of retraining the software to the new device, I returned to using the "el cheapo" headset I initially received from Nuance, which produces far fewer typing errors.Customer Review: Good quality for voip, but a bit bulky
Summary: 4 Stars
Good headset. Folds into a reasonable size, and adjusts well to fit head. Sound quality in the headphones is good and the microphone has good reception. I use this with a laptop for on-line, voip conference calls. It works very well and no one on the calls has mentioned any issues with the quality of the sound.
I use these with a Windows XP setup, and had some trouble getting them to work properly with the plug and play setup. I downloaded drivers from plantronics and have had no issues since. I only plug them in when I am going on a conference call, the usb port picks them up without issue and they work fine.
The cord and 'block' are big & get in the way... my only gripe.