Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software

Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software
by Plantronics

Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software
List Price: $129.99
Our Price: $79.95
You Save: $50.04 (38%)
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Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Photo Product Details

Manufacturer: Plantronics
Model: DSP 400
Product features:
  • Digitally enhanced noise-canceling microphone
  • Digital signal processor delivers the full spectrum of the human voice
  • Foldable for easy storage and transport
  • QuickAdjust microphone boom
  • USB interface; 1-year warranty
Accessories:

Digital Cameras Photo Reviews of Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software

Customer Review: MAC USERS RUNNING OSX 10.4.10: FOLLOW THESE STEPS TO MAKE THE IN-LINE VOLUME CONTROL WORK
Summary: 3 Stars

MAC users running OSX 10.4.10 be advised that the in line volume control and keyboard volume keys DO NOT adjust headset volume UNLESS you perform the following steps (provided by plantronics tech support):


It seems that this is a new "quirk" with the 10.4.10 OS that we have not encountered prior.
When upgrading from 10.4.9 to 10.4.10 there are a few things that the Mac OS is recognizing differently with regards to USB audio devices. We had not yet encountered this before, but I tested it on my Mac running 10.4.10 and got the same result.

With a little fiddling around behind the scenes in the OS we were able to resolve the issue. Below are the steps that we went through.

Open Finder
Select Macintosh HD
Type ' Audio MIDI Setup ' into the search field
Double click on the ' Audio MIDI Setup ' application
In the top right you will see 'Default Output' and 'System Output'
Select 'Plantronics Headset' for both categories.
(we did this while iTunes was running)
At this point if we changed both settings to Built In Audio the in line volume control on the headset cord adjusted the volume coming out of the speakers. By then changing both setttings back to Plantronics Headset the in line volume control now adjusted the volume in the headphones.

the procedure Plantronics has provided resolves the in-line volume issue, with a couple of notes:

After following the steps outlined above, you must leave the "audio MIDI setup" app. running all the time in order for the headset to be automatically selected again as the input / output device if it is unplugged from your computer and then plugged back in.
If you quit the "audio MIDI setup" app while you are using the headset, the headset continues to work (including the in-line volume control), but if you unplug and then replug in the headset, you need to relaunch the app and follow the steps above again.

**Please also note Plantronics DOES NOT have a Mac compatible version of the PerSono software**

Description of Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software

Plantronics DSP 400 - Headset ( semi-open ), English

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