Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID
by Plantronics
Our Price: $239.95
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Category: CE
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Manufacturer: PlantronicsModel: CT12
Product features:
- 2.4 GHz digital spread spectrum, cordless-headset phone
- Ultra-compact dialing unit with belt clip
- 5.5 hour continuous talk time
- Convertible headset
- 1 Year warranty
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Digital Cameras Photo Reviews of Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID
Customer Review: Works OK if you don't have a wireless network, could use some other improvements, but it's the only game in town
Summary: 3 Stars
I got this headset phone after using a Plantronics headset with my standard office phone for years. I didn't get it as a replacement, only as an option to allow me to move around while on tedious conference calls but without holding a brick up to my ear or carrying one on my belt.
In any case, the bottom line is that this phone is the only game in town for an inexpensive, super-compact phone with decent range - but it is completely incompatible with wireless networks.
I did my original review after using the unit for a few days. What follows are some comments after using the phone on and off for nearly 3 years...
Wireless Networks:
I originally believed I had found the secret code to not having this phone knock out my wireless network. In summary, since my wireless network was on channel 6, I switched the channel on my network to 11, rebooted all of the computers that use the wireless network and then hit the "channel" button on the phone a couple of times. At the time, that did the trick, the phone was completely compatible with my wireless network.
Sometime in the last year or so, maybe with a router firmware update or something, the phone now reliably and completely knocks out my wireless network to the point of needing a router reboot. For this reason, my rating is now 1 star (or less), down from 3 stars - except that I can't change the star-rating in the Amazon review editor interface.
Audio Quality:
Both the incoming and outgoing (as heard on the other end of the phone line) are very good. In fact, my own tests found that the audio quality on the other end of the phone line is better than with my wired Plantronics headset (and, amazingly, with the handset for that phone). However, the volume on the incoming audio needs to be jacked up to maximum most of the time in order to be generally audible. This also amplifies my own voice as heard in the headset when I talk. The audio quality of my own voice in the headset is miserable (I'm curious if others have noticed this too). It sounds fuzzy and over-amplified (which I guess it is) and is distracting, though I'm hoping I get used to it. Fortunately, this fuzziness is not sent to the other end of the phone line.
Comfort:
My unit came with both a "hook on the ear" configuration and an over-the-head configuration. I have to say that the earpiece that hooks onto your ear could be a *lot* more comfortable and easier to adjust. I have a Motorola HS810 earpiece that I use with my cell phone and it is reasonably comfortable for something that is hanging on your ear. The Plantronics "hook on the ear" earpiece needs some softening to make it more comfortable and a little reconfiguration to make it easier to slip on.
The net-net is that I finally gave up on the hook-on-the-ear earpiece because it was so uncomfortable. Switching to the over the head configuration is great. The earpiece is comfortable and the audio is louder, so I don't have to crank the volume up to maximum.
In summary, while I like this phone because it is compact, has good range and provides good outgoing and incoming sound quality, the wireless network incompatibility makes it a non-starter. I also don't like the volume situation, how my own voice sounds to me or the comfort of the hook-on-the-ear earpiece. Would I buy again? Likely not.
Description of Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID
Plantronics' CT12 2.4 GHz DSS Cordless Headset Telephone is an ultra-compact single-line telephone, offering hands-free convenience and comfort, the unique in-use indicator light that lets others know you are on the phoneCombining exceptional technology with a range of thoughtful features, the Plantronics CT14 frees your hands while you carry on clearly audible conversation for up to five hours at a time. A convertible headset provides options for over-the-ear or over-the-head styling; either way, a "firefly" light at the end of the microphone signals that you're in conversation. The dialing unit includes a back-lit LCD screen, 100-station caller ID memory, and 10-number speed dial--all in a compact size that clips easily onto your belt or pocket. An AC adapter is included, along with a lithium ion battery that provides an average of 5.5 hours of talk time or 14 days on standby. Plantronics provides a one-year warranty covering parts and service.
What's in the Box
Telephone base with charger, remote dial pack, convertible headset, AC Adapter, warranty card, user guide
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