Customer Reviews for Pioneer PDP-6020FD 60-Inch Class KURO Plasma HDTV

Pioneer PDP-6020FD 60-Inch Class KURO Plasma HDTV
by Pioneer

Pioneer PDP-6020FD 60-Inch Class KURO Plasma HDTV Our Price: $6,995.00
Availability: Usually ships in 1-2 business days
Category: Home Theater
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Pioneer PDP-6020FD 60-Inch Class KURO Plasma HDTV

Customer Review: Great Product
Summary: 4 Stars

First of all, this TV has excellent picture quality. The deep levels of black truly create very deep colors. The black bars at the top and bottom of some movies are almost invisible as if the picture was floating in the air if you view in a dark room. A very well engineered product.

Amazon's delivery was top notch. I ordered on Thursday night and received it on the following Tuesday. The delivery guys were careful not to damage the TV or my floors. They waited until I was sure that the TV was in working condition before leaving.

The only negative is Pioneer's QC. The TV arrived with what appeared to be a sweaty handprint on the top right portion of the screen with a salt stain where sweat ran down the TV. With a damp cloth I was able to remove most of it. It is still slightly noticeable, but only if you look very closely. Certainly not worth returning.

Overall, this is a great product that I can easily recommend.

Customer Review: Too bad Poineer is leaving the TV business...
Summary: 5 Stars

Love this display (Pioneer PDP-6020FD 60-Inch Class). My wife isn't into technology or change...and she is ecstatic about it. It up converts really well from our standard broadcast satellite service and DVDs look great (something I didn't expect). I'm using a Sony Play station 3 for BlueRay which has turned out to be a great solution and I'm playing my first console game ever; Valkyria Chronicles. The experience is so immersive I may not play these games on a PC anymore. The Play Station is connected by HDMI to the Pioneer. I didn't have an HDMI connector for my Dennon 7.1 surround sound system, so I connected to the Pioneer via fiber optic. I thought that my surround system sounded great before; using Dolby on DVD movies. The sound is so unbelievably good now on a BlueRay disk that it beats any theatre I've ever attended. The nicest part is that I didn't have to do any configuration, or either side. I'm just amazed how easy it all was.

Customer Review: What's the point of a 100K hrs if the product doesn't last 18 months?
Summary: 1 Stars

I am far from the only one to have product failures with these kuros. Review [...] for customer experience with kuro failures! I purchased this set on 10/01/07 as an early adopter and dropped ~$[...]. The power supply dies on ~ 11/16/08. You would think that a company that markets to informed customers that are willing to spend for QUALITY???? would attempt to do something for an owner at 13 months (1 month after the warranty expires). Instead, I was informed the only effort they would make is to give me the closest Pioneer service center. Thanks for the $[...] repair Pioneer. This is made even more sour by the fact that Pioneer changed the power supply after their first delivery of plasmas. I guess this is what I get for being an early adopter and paying full price for their set! I will never buy another Pioneer product and recommend anyone paying a premium for their "Superior" product to choose a cheaper alternative.

Customer Review: Great product; great delivery
Summary: 5 Stars

After ordering this product from Amazon I braced myself for the "white glove nightmare" described by others. Either I was lucky or changes have been made in "glovedom", because the delivery (to San Francisco) by CEVA was professional and flawless. CEVA contacted me by phone and I asked if they would have a two-person crew for the delivery (they said they would and did). They arrived on time, unpacked the unit with care, assembled the speaker and stand (which takes a bit of strength and skill), carefully set it on my furniture, turned it on to insure it was working, gathered up the documentation, and then carted away the packing. Everything was done right and they seemed unhurried and eager to please. It was a totally positive experience.

Oh yes, as everyone else has reported, the 6020 is one amazing product. Even after three weeks, the picture still seems jaw-droppingly, grin-inducingly wonderful.

Customer Review: Great tv and great problem solutions.(from amazon customer service dept.)
Summary: 5 Stars

Ordered on a Saturday and delivered on Wednesday of that week. Monday on that week I received a email from amazon customer service concierge team (James) to call him if there any problems. On Tuesday I got a call from the delivery company to set a time for that. I asked if the white glove delivery was coded on the paperwork. She said it was. Well when the truck arrived, he was by himself. Asked about white glove service,he did not know any thing about that. The container looked in good shape so I accepted it. I called the amazon customer service concierge team and informed James of the situation. He gave me a few options, return, call shipping company to pick up or I could assemble it. For my trouble I would be given a credit of $103.52. I had no trouble assembling with the clear instructions that came with it. I'm satisfied with everything the way things turned out. Kudos to James and amazon.
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