Peerless 32 - 50 Inches Tilt Wall Mount, Black
by Peerless
List Price:
Our Price: $65.62
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Category: Home Theater
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Artist: Sell TunesManufacturer: Peerless
Brand: Peerless
Edition: Electronics
Audio: English (Original Language)
Format: CD
Platform: Windows
Model: ST650
Color: Black
Publisher: Peerless
Studio: Peerless
Music Label: Peerless
Product features:
- Universal mount fits screens with mounting patterns up to 29.5" W x 17.67" H
- Open wall plate design allows for total wall access, increasing electrical access and cable management options
- Adjustable up to 15° of forward tilt and -5° backward tilt for optimal viewing angle
- Pre-tensioned universal tilt bracket allows for tilt adjustment without the use of tools
- Easy grip handle locks the screen position into place
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- OmniMount CMK 4.25 Inch Cable Management Covers -- White
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Digital Cameras Photo Reviews of Peerless 32 - 50 Inches Tilt Wall Mount, Black
Customer Review: Big Problem, Or Not?
Summary: 2 Stars
Background information: I purchased this mount for my new 40" Samsung. I would consider myself to be fairly handy--I've done lots of work on my house--and technically savvy. This *may* be a fine mount but it didn't work for me at all, but maybe I'm more dense than I realized.
The final straw for me was that the tilting feature seemed to be locked in at the -5 degree angle, meaning that the TV is tilting upwards. Not only isn't this practical for watching the TV but it also made the installation more unstable than I'd prefer. There was nothing I could find online or in the instructions that indicated how to fix the angle (there's a bolt-like thing that prevents the adjustments from moving at all). Someone was helping me and we tried everything but it just wouldn't budge. Again, perhaps I'm not as handy as I thought or perhaps there's something simple that I missed, but I spent an hour just trying to fix this issue with no luck (same goes for the person helping).
Secondary issues came up when trying to solve this problem. First, the URL listed in the instructions to find the right hardware/screws to use for your TV doesn't work (you get a Page Not Found error). Second, my TV wasn't listed anywhere on their site (you may want to check that in advance). Third, the "instructional video" you see mentioned is "coming soon" on their site. Fourth, the live support is only M-F, so if you go to install this on the weekend, you're out of luck. Fifth, the site's FAQ page is mostly about how you can sell Peerless Mounts, so that was of no help either.
So, this may be a fine mount if you can get it to work. And maybe I'm at fault or maybe this is somehow defective, but right now it seems like it's a flawed mount and, even worse, the technical support options range from worthless to poor.
---
As a follow up, I spoke with a person at Peerless Mounts today (after their Web site's LiveChat feature did nothing). It turns out that the mount wasn't defective but the solution still wasn't obvious to me. So I was able to get the TV mounted, but I'm still not 100% comfortable with how it all connects and am very disappointed with the number of problems on their Web site. Maybe I'd change this rating to three stars--maybe--but I'd still not be inclined to buy a Peerless Mount again.
---
As another follow up, I did receive an email reply to my "Live chat by a live person" request...three hours later.
Description of Peerless 32 - 50 Inches Tilt Wall Mount, Black
The ST650 is indispensable when it comes to screen placement flexibility. It features open wall plate architecture that delivers increased electrical access and cable management options. Its exclusive pre-tensioned universal tilt screen adapters deliver the ultimate ease in horizontal screen adjustment and viewing angle flexibility.Digital Cameras & Photo Categories
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