Palm Tungsten E2 Handheld
by Palm
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Digital Cameras Photo Reviews of Palm Tungsten E2 Handheld
Customer Review: Tried to Love It
Summary: 2 Stars
I've had a Palm 100 since 2001. It is still working, but I knew it would need to be replaced before long. While the 100 lacked many of the luxury features of the E2, it surpassed the E2 I received 7 months ago in ease of use and life span. I was very excited when I saw the color screen. The images are sharp and bright. I found extras that I did not have on the 100. I could put my SD card in the top and view all the pictures on it. Very nice when you can never think to carry pictures with you. However, the pictures are very slow to load. Another treat is that it is slim, came with a nice cover that was easy to move out of the way when I wanted to view it. The other WONDERFUL difference is it's rechargeable. I had to keep a close eye on the 100 because, if your battery ran too low, you lost everything. And, if you didn't change the batteries out quick enough (taking out the old and putting in the new) you would lose all your information again.
When I began using the E2, I noticed that I had to touch the stylus under the item in order to highlight it. I'm very flexible so I adapted to these dyslexic positions. One area that never quite seemed to work smoothly was synchronizing. Before, my 100 synched beautifully. For the last 7 months, each time I tried to synch, I had to load the program first. Then I would end up with doubled-up tasks. It was frustrating to have to go back in and delete all the duplications.
Two days ago, I stopped the car to look up an address. When I returned to my car, I noticed my E2 was in the street. I picked it up and it didn't come on. To make a long story short, I've been upset with myself until I came to see about buying another one. After reading several of the reviews, I knew my Palm had fizzled without any help from me. Many of the issues others had had, I did too. Now I've decided it would not be a wise way for me to spend my money. I'll have to look into other brands. I appreciate all of those who took the time to review the E2. You've helped me make a better decision.
Customer Review: Unpredictably Slow
Summary: 2 Stars
I had thought that the Tungsten line was their top of the line range (now, it seems they only have three products in PDA form). I was wrong. Because of hardware problem, I had to ditch my handy Zire 72S (sob) for this machine. I'm sorry I bought it.
Before starting in the rant: the T-E2 is a smart looking machine, it has an MP3 player with a low-end speaker, nonetheless, it has one. The display is sharp, if a bit over-saturated. It has a memory card slot, and about 30 mb of RAM.
Now, the tough part. The machine states that it has 29.7 mb of total space. That would seem plenty. But it seems that if you put large apps on it (DateBk5 or DateBk6, French/English dictionary, TealPhone, etc.) that you will find it takes forever sometimes just to switch to another app. This was never the case with my Zire. I have literally thought that the machine was hung on numerous occasions. It is hard to figure out what the pattern is. But I can now no longer count on being able to have instant access to my data. Sometimes, I get an error when switching apps, and have to reset. Why??
To turn on the machine and go straight into the address book, or any of the four buttons, I find that I have to press the button several times (or maybe I need to wait 15 seconds) before the display comes on.
In STRIP (the password encryption tool), I find that now I can see the screen updates take place. Most all apps seem to behave normally once loaded, but they aren't so snappy as they were in my Zire in operation.
I have yet to be able to hotsync to install new software successfully. While it is doing the "clean up" phase, it hangs, and gives me a "reset" dialog box.
This is my fourth Palm OS machine, and it has definitely been the rockiest transition to a new machine. I can only hope that I can get used to having lower expectations from this, since I can't afford to buy ANOTHER Palm right now.
Customer Review: Good concept - terrible hardware
Summary: 2 Stars
I bought my E2 on May as a replacement for a Tungsten T, which was great in terms of design and functionality, until it developed a progressively worsening calibration failure, which rendered it of no use, a problem I have read about in several reviews of that model. In spite of the bad experience with the T, I decided to give Palm another chance, and I bought the E2 though Amazon, just swallowing the high price for a device that does the same or less than a model two or more years older (OK, it has more memory, but no voice recorder). Certainly the design is stylish, the screen is bright and crisp, and the software is well designed. Nevertheless, again the hardware turned out to be a fiasco: just after 4 months of moderate use the audible high frequency hiss and an intermittent failure of the speaker (which left me without my alarm clock) appeared. I could live with that, but now the touch sensitive screen just stopped working; the buttons do work, but it is impossible to enter data, open applications or do anything. After a hard reboot, I just get to the calibration screen "Tap the center of the target" which switches from one corner to the other after touching any point in the screen...basically, it's dead.... (my impression of Palm service, after reading the comments of my fellow Palm-owners discourages me of any attempt of reaching them, especially from outside the US). I came to the conclusion that the Palm concept and design of its machines and the bundled software is great, but that the actual machines are unreliable to the point that makes buying them a bad choice, unless you treat them as basically disposable devices, with half-lives of few months. Of course the Life Drive looks impressive, but I am not willing to risk $500 for a toy that will last a couple of months. Definitely the E2 was my last Palm; now I start my quest for a new PDA.Customer Review: Very unhappy!
Summary: 1 Stars
The list of things that went wrong since I bought this product is long:
1) As I followed the directions in the manual to install the software on my computer, all of my backup (from my old palm) was erased! Yep, all of it gone! No warning. The manual said it would automatically be transferred. Nope! It's gone. When we called Palm customer service, we were told we were supposed to rename folders before installing but that was not listed in the manual!
2)As I plugged my old palm back in to try to make a new back up, the system froze it. It killed my old palm!
3)It took my husband about 2 hours on the phone, to go through the installation process. Turns out the installation software CD was defective and we had to go through a special online download.
4)I finally start using my palm, knowing that I'll have to reenter whatever information I can retrieve (from my cellphones, etc...) manually. After just half an hour of working with it, I get a fatal alert message,while trying to add a note to a task.
That was the final draw. I returned it and will be looking for something else.
A few other things. Why does the upgraded version of the PALM software not have features that were available in the previous versions of PALM?
the calculator does not work the same.
Don't get me started with Graffiti 2!
And to add a note to a specific event that is recurring, you can't just go to details/add note (that will add the note to all of the events!), you have to go to menu, add note. Why would they change something like this?
Very unhappy with PALM. Very unhappy!
PS: I had been using a basic Zire for the past few years without a glitch, my display suddenly started fading which is why I was looking at a replacement.
Customer Review: Worst purchase I have ever made.
Summary: 1 Stars
My main problem with the PalmOne Tungsten E2 does not involve the features or applications, but with the endless number of technical problems I have had to endure.
Where do I begin? This is currently my 4th model of the Tungsten E. I bought the Tungsten E in 2003 and then they came out with the E2. After 1 month I had to replace my Palm because the touchscreen became so unaligned there was nothing I could do to fix it but just exchange it with a new one. I thought that would help. 3 months later I had the exact same problem with the touchscreen alignment. About 9 months later the headphone jack that I use for the RealOne MP3 player gave a static underscore to my music and would come in and out of sound. And now I am on to my 4th. What is the problem with this one? One day I reached over to grab my Palm and found the screen completely grey, for no reason whatsoever and without notice the device would not work at all, no help from the buttons, if I tried to do a hotsync, the computer didn't recognize the item. I had faced the fact that it just crashed, but the next day when the screen was black, I connected it to the charger and charged it for 5 hours and it came back to life. However, now the headphone jack is currently only working for the right side of my headphone. Yes, that is right, any headphone I use I can only get the sound coming from the right side. What a piece of trash! For $200 plus $100 for the protection plan and memory cards, I expect a reliable electronic item I can come to trust for many many years, but since my protection plan is over in August, I am just waiting for my device to finally die and there will be no way for me to replace it. I warn any consumer:
DO NOT BUY THIS PRODUCT!