Onkyo DXC390 6 Disc CD Player
by Onkyo
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List Price: Our Price: Calculated in a shopping cart Availability: Usually ships in 24 hours Category: Speakers See more product details |
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Customers in the UK,
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Digital Cameras Photo Reviews of Onkyo DXC390 6 Disc CD Player
Customer Review: Low price very good sound
Summary: 5 Stars
I do not have a very high priced system, because of my reduced budget so I try to get the most out of my money. I did had a Harman Kardon system paired with a LX500 JBL speakers, but after some time the Haman just died and repair was almost as expensive as buy a new one. So I got an Onkyo TX-SR340, a low budget AV receiver, and I was looking for some CD player to pair with. After some research I found this Onkyo cd player and let me tell you that was a very very nice surprise. The TX-SR340 with this CD player make a very nice couple, using a 30Dlls coaxial cable and my JBL speakers this one sound very very nice with just 500-600Dlls invest (receiver plus cd player). The bad thing about this one is that you will notice the difference about the quality of your recording right away. I do have some iTunes Mozart operas and really sound bad, compared with the real CD iTunes just sound like radio broadcasting, but Deutsche Grammophon MP3 sound very nice...at least Bach chello sonatas Just one word about MP3, I do have problem with the Onkyo to read Deutsche Grammophon MP3, maybe its a problem related with encoding...not sure, Coltrain re-issues from BlueNote sound great and Haydn first symphony is just a pleasure. So if your CD player budget is below 300Dll go for this one, otherwise go for the Onkyo above 500Dlls...but be sure about paired with a very nice receiver. So 5 stars because of the great sound with just 200Dlls, doesn't matter about MP3 problems, but if that is an issue with you I do recommend to play your MP3 in the store before to buy.Customer Review: Do Not Buy This Unit!
Summary: 1 Stars
I don't typically take the time to write product reviews, but I also rarely feel as frustrated as I do right now.
I purchased this CD player in March 2008. Six months later it stopped working. Onkyo gives you a one-year service warranty and advised me to take it to the nearest repair facility, which turned out to be about 45 minutes away from me.
It took the repair people 2 months to fix this unit. They had to order three rounds of parts, and basically rebuilt the entire unit at a cost that well exceeded the original purchase price. Fortunately, the warranty covered the expense.
Unfortunately, the unit broke again a week later.
I tried calling the original retail store for an exchange, but they referred me back to Onkyo.
An Onkyo Service Manager refused to take back the unit or offer any compensation. He said I needed to go through three rounds of service repairs before they would offer an exchange. When I explained that their service center had already gone through three order of parts and still couldn't deliver a working unit, he said there was nothing more he would do.
I'm not the kind of consumer that gets upset easily and makes unreasonable demands. But after all the hassle I've been through with this product, I feel Onkyo should offer me an exchange. I have several other Onkyo components and am otherwise happy with their performance. However after this ordeal, I'm inclined to find a different product maker.
Caveat Emptor!
Customer Review: Ratings- Audio: 5, Changer: 2, Support: 0
Summary: 1 Stars
Well, buying this player was a mistake. We were in a hurry to find a multi-disk changer before our wedding. I always thought Onkyo was a good name and I had found some favorable reviews. The audio is fine with this player, but about 2/3 of the time it won't recognize CDs. It doesn't matter if the CDs are commercially produced or home-burned, and I keep my CDs in very good shape so it's not a matter of fingerprints and scratches. It's also interesting that if I advance to about track 3 until the CD is recognized and then back up to track 1 it will usually work... what a pain in the ___. It's done this since day one but with the wedding arrangements I didn't have time to return it to the vendor within the first 30 days.
Now the changer is bad, but so far trying to get through to their support has been even worse! For 4 months I've been trying to call in at different times of different days during their support hours. First off, I always get "your call will be answered in 59 minutes". After about 30 minutes I typically can't wait any longer so I have to hang up. Once I let it go on for 30+ minutes than was disconnected. This morning we're up to 66 minutes (since I started this I'm up to 72 minutes) on the phone timer and they say the call will be answered in 8 minutes. If I get anywhere with them I'll update the review, but my current opinion is DON'T WASTE YOUR TIME ON THIS COMPANY'S PRODUCTS, especially this model CD changer.
Customer Review: Buyers Beware
Summary: 1 Stars
I purchased the DXC390 unit in July 08 to compliment my Onkyo AV Receiver. At first all seemed well, but in April of this year the unit mysteriously turned on by itself, remained on and locked so that the carousel tray would not eject. I sent it to the warranty authorized service facility to repair. In about a week, it was returned to me and seemed to be fine again. This July just 2 days prior to my warranty running out, the same exact problem happened again. I got in touch with the customer rep at Onkyo, explaining the problem and voicing my concern as to why the problem was not fixed properly the first time. All I was able to get out of him was that my only solution was to send it back for repair, shipping it again at my expense, and that the only way Onkyo would consider replacing my unit was if the occurence happened a third time. Well I did the math, and, the cost of sending it back to the repair facility was approaching almost what I had spent for the unit to begin with. I decided to cut my losses and buy another CD player from another manufacturer. I am quite upset with the lack of interest and consideration displayed by Onkyo in this matter, and did not expect this from a supposedly quality electronics manufacturer, was I ever mistaken!
Needless to say, I will never consider buying another Onkyo product and will discourage anyone else who may be considering buying an Onkyo product not to do so.
Customer Review: Ful Media Support Lacking
Summary: 3 Stars
I bought this component initially because I wanted to upgrade from a single cd player to a multiple disk unit. I picked Onkyo because I already had their Amp and dual cassette deck units, and they integrate the remote control functions through interface cabling connections between units. I got a real surprise when I found out that this changer does not support cd's created on personal computers. This was a major negative because I like to mix my own disks for personal use, and created from MP3 files purchased on the Internet. If you have a commercially produced music cd this unit provides all that the manufacturer claims, but to lose the capability of playing all pc generated cd's diminishes the utility of the unit. The users manual on page 8 notes " discs made on personal computers, including those of a compatible format, may not work properly in the DX-C390 because of incorrect settings in the disc burning software." This is ridiculus since pc generated discs play just fine in almost every cd player on Earth, including the player that this DX-C390 replaced. I have had very good results from other Onkyo equipment and find this lack of complete utility in this cd player very disappointing. If you do not plan to play pc generated cd's in this player I recommend you buy it. If not, look for something else that will play all cd media, not just some of it.