Customer Reviews for Motorola Surfboard SB5101 Cable Modem

Motorola Surfboard SB5101 Cable Modem
by Motorola

Motorola Surfboard SB5101 Cable Modem List Price: $69.99
Our Price: $46.95
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Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Motorola Surfboard SB5101 Cable Modem

Customer Review: Motorola SB1501 Cable Modem with Win7
Summary: 5 Stars

I ordered the SB 5101 from Digital Media at the lower price of the two identical items offered. Shipment took only 5 days with normal shipping. The modem is being used as a replacement to the Comcast rental modem and has about 1year to start paying for itself. I verified with Motorola that the modem would operate properly using Win 7 and an older Microsoft router. Installation was a snap and the instructions advised calling the cable provider (This is at odds with other reviews which state there is no warning to notify the provider) to update the system. In my area Comcast has a automated function to update the modem. I rebooted the router after installing the modem but before I updated it with Comcast. That doesn't work I was able to connect to the internet but stuck in Comcast's setup routine. A call to tech support advised to reboot the router which fixed the problem. Both Comcast and Motorola have good tech support.

Customer Review: Triple download speeds
Summary: 5 Stars

I ran a few speed tests and found that I was getting average download speeds of 6.2 mbps at the modem (a Toshiba PCX2200 - about 4 years old). i wasn't too happy as I was paying for "at least" 12 mbps service. After working with Comcast tech support for awhile they suggested that I try a new modem.... to be honest, I was a little suspicious as they wanted me to rent one of theirs. Instead I bought one of these from Amazon. Hooked it up this morning and spent about 20 minutes with Comcast support getting the address set up properly. Nothing was different but the new modem.... ran a new speed test: download was 20.4 mbps or about 3.3x what it had been. Upload speeds went from about 1 mbps to over 9 mbps, so 9x improvement. And at Amazon's price, the modem pays for itself in 6 months compared to renting. Now if I could just get the "n" wireless to cooperate and stuff all that speed over the airwaves.....

Customer Review: Simple, dependable performance
Summary: 5 Stars

I had had my old modem for several years and didn't realize it was giving me problems. I started having connectivity problems which looked like the cable was out. Got Comcast out, they verified a cable problem, fixed it, and everything worked again. Then a week or two later, started having the same problems, but more consistently and began to suspect the modem. Got this new one, it installed instantly, and all problems solved. Note that I had to get Comcast to register it, and when I did, they asked if I was using a router on the other side. When I said yes, they said they wouldn't support it, but agreed to register anyhow when I agreed I understood but wanted it connected anyhow. As for the modem, it's basically set it and forget it. I don't like to give 5 stars unless something is fantastic. But in this case, I can't think of anything that would cause me to take away a star.

Customer Review: Can't beat the price - and it's a quality model
Summary: 5 Stars

For those looking to sign up for Cable high speed internet, this is for you. Won't work for DSL. In my area (California) the going rate for a modem lease from the cable company is $3/month. If you're on a one year contract, it'll make sense to lease it from them, since it's easier to have them replace it than you. For a two year contact, things flip around, especially if you got this with free shipping. Mind you, its not a big difference...

Pros: Inexpensive (compared to buying it at stores like Target and Best Buy). Reliable. Both Network (wired) and USB ports, although I have never used the USB side of the modem.

Cons: Nothing specific. Maybe it could look a little more sleek/modern.

Overall: If you're getting Cable internet with a two year contract, get it. With a one year contract, get it only if you like having your own hardware.

Customer Review: Protects Privacy
Summary: 5 Stars

I bought the Motorola Surfboard 5101 cable modem because it has a standby button, it takes up very little space on my desk, and the lights on the front let you know whether or not it is working properly.

I have a lot of programs that load everytime I boot up my computer. So it takes longer to boot it up than I have time for. If I know I will be getting back on line later in the day, I can leave my computer running and push the standby button. This stops internet activity until I push it again. This is a great convenience to me, and protects my computer as well. Since my cable internet provider no longer provides its customers with modems that have standby buttons, I bought my own. I havn't been sorry yet.

I gave this product 5 stars because it does everything I wanted it to do, and I have had no problems with it.

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