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Digital Cameras Photo Reviews of Motorola SURFboard SBG900 DOCSIS 2.0 Wireless Cable Modem Gateway (Black)Customer Review: Great Product Summary: 5 Stars
I bought a Linksys WCG200 combo cable modem/router from BestBuy a year ago, stupidly ignoring the warnings about random disconnects. Well, all those negative reviews were right -- the thing disconnected an average of a dozen times a day, most often during long uploads and streaming-video downloads. In desperation, I purchased the Motorola SBG900 from Amazon (for a lot less money than the Linksys) and couldn't be happier.
I connected the SBG900, called in the MAC ID number to my Internet provider (Charter), and was using the new unit within 3 minutes. It has performed flawlessly since then, and I would unreservedly recommend this product to anyone who's had random-disconnect problems with other-brand routers.
Customer Review: Vista 64-Bit Setup A Bit Tricky Summary: 4 Stars
The compactness and lack of wires running everywhere definitely is nice. The signal strength throughout my apartment is 60% and constant. I am using the built-in Intel A/G/B wireless card on my laptop so I know, without a doubt, that this would be 100% if I were to buy a PCMCIA card adapter. For a desktop with a PCI card, it should be 100% within about 70-80 feet of the gateway. I don't have any problems with dropping packets or connections to the internet. The setup on 64-Bit Vista is a bit tricky because you need another computer running XP or earlier to connect with Ethernet to change the wireless encryption and password. Once this is set up, connection with Vista is normal using the wireless mode.
Customer Review: Excellent Modem, excellent customer service from MOTO Summary: 5 Stars
I shopped around for a wireless modem from various sources and decided on this one based on using it with Comcast and my laptop. I read the previous review and compared against a Linksys (which is a good brand/unit) but "toe-to-toe" the Moto is far and away more powerful and allows more access from greater distances while being secure and more bang for the buck. I had just a bit of trouble with the initial set up using the built-in wireless on my laptop, but great 24-7 support is available from Motorola (thanks Mick and Manuel!)and I breeze through it. I don't think you can go wrong with this unit and at the time of purchase, Amazon had the best price going. You shouldn't be disappointed with this choice.
Customer Review: router and NAT must be disabled to work with Vonage Summary: 1 Stars
The Motorola SBG900 is notorious for its incompatibility with Vonage, the Voice-over-Internet-protocol (VOIP) telephony provider. Vonage devices simply do not work reliably with this device if the router and network-address-translation firewall are enabled. Mine came from the internet service provider (ISP) so I had no choice in the matter -- it was the cable modem the ISP insisted on issuing -- so I had to negotiate with the ISP to cripple the firewall and router functions. Once that was done, it began to function as a simple cable modem and allowed me to connect my own router, which supports Vonage. Thus, if you are interested in using Vonage or a similar VOIP service, avoid the Motorola SBG900.
Customer Review: Just What We Wanted Summary: 5 Stars
We were looking for a wireless router because we were renting a modem through the cable company for $3/month. We found the SBG900 that could pay for itself in three years. The SBG900 does just what we wanted it for. We both use Macintosh Powerbooks. I used to have to take mine to my wife's study where the connection was. My wife wanted to move around the house to go online wherever she felt comfortable. Now, I can work online in my own study or move around the 2,200 sq. ft. house as my wife does. With Macintosh, setup is a breeze: Call the cable company with the MAC ID, use the ethernet cable once on one computer, that's all. It doesn't interfere with our 2.4 GHz cordless telephone either.
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