Magellan Maestro 4200 4.3-Inch Portable GPS Navigator
by Magellan
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: MagellanBrand: Magellan
Edition: Electronics
Model: Magellan Maestro 4200
Publisher: Magellan
Studio: Magellan
Music Label: Magellan
Product features:
- 4.3" wide WQVGA color touch screen: The large touch screen shows your position, Points of Interest, route, ETA and more on the interactive map
- Innovative easy-to-use interface: Amazingly easy-to-use, route to your destination in seconds without even needing to read the instructions
- Pre-loaded U.S. maps: Built-in maps enable you to travel the 48 contiguous United States, Hawaii, and Puerto Rico.
- 1.3 million Points of Interest: Pre-programmed POIs make it easy to find gas stations, restaurants, ATMs, coffee and more
- SmartDetour: Automatically prompts you to route around sudden slow freeway traffic
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Digital Cameras Photo Reviews of Magellan Maestro 4200 4.3-Inch Portable GPS Navigator
Customer Review: The Devil Must Run Their Customer Service!
Summary: 1 Stars
The product itself is not bad. But BUYER BEWARE if you seek customer service of any kind you will run into the worst maze since the one the estimable Minotaur's victims had to endure. I simply wanted the map update I was entitled to, no more, no less. Four weeks later I finally recieved it after an unimaginable panoply of reps who are quick to give you their ID and name (located in the Phillipines) and then proceed to tell you nothing, make you wait on hold with incredibly static ridden electronic music, and come back on and tell you they "know nothing....NOTHING!". I kept picturing Sgt. Shultz from Hogan's Heroes. Then when you politely ask to be escalated you are given to a member of their 'resolution team' who tell you the same thing and attempt to chit chat your troubles away. I know they've been in transition with new owners but that is over and their new system is up and running and still they are incompetent as ever. I wouldn't even want to try and get technical service from this inept bunch of idiots. Finally, however, the maps arrived (four weeks late and one of the reasons I needed them was I use them in my work and was assured when buying the unit that the updates were available and would arrive 5 to 7 business days after I purchased and called them). Then this morning I open my bank account and find that they have charged my account double the shipping costs (the maps are free within thirty days of purchase with $10 shipping charged to your credit card. So now I have paid twenty bucks for my free upgrade ($80 if you have to buy them). Once again I called them and lo!...this problem is handled by the same incompetents who kept insisting that they only charged $10. Then they wanted me to get a letter from my bank stating that the charge was twenty instead of ten and mail it to them and they would review the charge and get back to me. Not on your life!!!!!! I won't do their work for them! I called the bank and protested the charge. Now let them prove it. I have spoken to many people who have similar horror tales of Magellan's customer service prowess both in the past and with the current owners. So again.....BUYER Just stick with Garmin or TomTom. I've dealt with both and the service is prompt, satisfactory and they usually have the technical questions at their fingertips. Magellan managed to milk this past my thirty day return window with Amazon (tho I'm sure Amazon would take it back if I insisted...their customer service is 2nd to none), but I play by the rules and I gave it to my grandson to use on his Rock Climbing expeditions...but come to think of it...I'll probably never see him again.
Description of Magellan Maestro 4200 4.3-Inch Portable GPS Navigator
The Magellan Maestro 4200 delivers the best navigation experience possible by featuring a new intuitive user interface that guides drivers to their destination via voice and on-screen prompts. It also includes a new, ultra-thin design, an advanced, easy-to-use feature set, and more.Amazon.com Product Description -- November 13, 2007 We've been big fans of Magellan's Maestro line since it came out inearly 2006. The Maestro interface is incredibly easy to use, even for those who are not completely comfortable with electronics. At the same time, Magellan was ahead of the industry with useful innovations like multi-destination routing and pre-loaded reviews for points of interest like hotels and restaurants (from AAA). With it's 3200 and 4200 series, Magellan has improved the Maestro line giving them a SirfStar III chipset that provides super-fast. satellite lock and making them thinner. In fact, at .7 inches, these are -- at the time of this writing (November 2007), the thinnest portable GPS navigators available.
Distingushing between models is also fairly easy. The 3200-series navigators feature a 3.5-inch screen, while the 4200s have a 4.3-inch widescreen display. The 3200 and 4200 offer great, basic navigation with turn-by-turn spoken directions, pre-loade maps of the 48 contiguous United States, Hawaii, and Puerto Rico, and 1.3 million POIs. The 3210 and 4210, add maps for Canada and Alaska, AAA travel information (see details below) and bump you up to 6 million POIs. The 3220 and 4220 add maps of Mexico. The top-of-the-line 3250 and 4250 add a host of other features, including text-to-speech directions that give real street names, bluetooth for hands-free phone calls, integrated traffic (with a free 3-month subscription), and voice command.
What Makes the Maestro 4200 Exceptional?
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 Easy to use navigation features SmartDetour and auto re-route. View larger. |
 Access built-in AAA information from your GPS touch screen. View larger. |
The intuitive user interface makes the Maestro series incredibly easy to use. Use the big icons on the 4.3-inch widescreen touch screen to search for your destination by address, intersection, or any of 1.3 million points of interest (POIs), including restaurants, hotels, airports, gas stations, and more. You can even touch an onscreen icon for a nearby destination, see name and address, and get an instant route. Turn by turn visual and spoken directions guide you every step of the way.
Auto re-route gets you quickly back on track whenever you make a detour or miss a turn. QuickSpell feature intelligently searches and checks spelling when you enter addresses. The 4200 offers multiple view options, including 2D, 3D, and TrueView that shows your upcoming turn using a 3D split screen. Maneuver List displays the full turn-by-turn details of your route. Auto night view adjusts color and contrast for easy night viewing
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The 4200 is super-thin, lightweight and fits easily into any pocket. The integrated rechargeable battery enables you to operate the Maestro 4200 away from your vehicle for up to three hours. The battery recharges while driving via the included vehicle power adapter.
Tons of Data
The 4200 comes pre-loaded with Navteq maps of the 48 contiguous United States, Hawaii, and Puerto Rico, and 1.3 million points of interest (POIs). POI data includes telephone numbers and addresses.
It also has an Address Book in which you can create and store POIs and addresses that you use frequently.
Flexible Routing
The 4200provides a particularly large number of routing features relevant to its price point.
- Multi-destination routing: Select up to 20 destinations and choose the order that best fits your needs.
- SmartDetour: Prompts you to route around heavy or stopped freeway traffic.
- Customizable route methods: Choose between Fastest Time, Shortest Distance, Least or Most Use of Freeways, and Avoid Toll Roads
- Route exclusion: Select streets and freeways to avoid so you can get there your way
Magellan Maestro 4200GPS receiver, Adhesive disk for dash mounting, Basic cradle, Vehicle power adapter (12-24 watts), Quick reference guide and CD, Windshield mount
Optional Accessories
AC Wall power supply/charger, USB data cable
About Magellan
Magellan is a leader in the consumer, survey, GIS, and OEM GPS navigation and positioning markets.Recognized as an industry innovator, the Company is the creator of the award-winning Magellan RoadMate series and the Magellan Maestro portable car navigation systems, the Magellan eXplorist and the Magellan Triton outdoor handheld navigation devices, and the Hertz NeverLost car navigation system, the best-selling single frequency GPS survey product line on the market. The Magellan Maestro series includes such unique features as built-in AAA travel information and voice command and control driving which no other portable GPS manufacturer in the U.S. or Canada offers. The company is recognized worldwide through its Magellan brand and has experienced dramatic revenue growth as GPS technology has proliferated across a range of consumer and commercial applications. The Company is headquartered in Santa Clara, California with European headquarters in Carquefou, France.
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