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Digital Cameras Photo Reviews of Logitech WiLife Digital Video Security--Hidden Master System CameraCustomer Review: Works well as a starter kit Summary: 4 Stars
Customer review from the Amazon Vine™ Program (What's this?)
I own several WiLife kits and have gotten fairly familiar with them. I was excited to try out the hidden camera because I was looking for exactly such an option for my bedroom (not for anything weird though). The only other option I know for indoor Wilife cameras is the WiLife Indoor Add-On Camera DLC-810i. While that works well, the camera is fairly large and very noticeable. I tried to hide it in my ceiling, but was unable to angle the lens very well. I then tried to conceal the camera in a shoebox, but that just left clutter. Although the hidden camera is a little big for an alarm clock, it doesn't take up too much room and works well if you're looking to hide it. I have used hidden cameras like this before and they always look ridiculous. Anyone who glances at them for more than 5 seconds can easily tell there is something "off" about them. This clock doesn't necessarily look like something you'd buy in the store, but it does pass the concealment test. The actual camera lens is virtually invisible.
This package is basically the exact same as the Wilife DVS800I LukWerks Indoor Starter Kit except it has the hidden camera instead of the indoor camera. For anyone considering the indoor starter kit, I recommend trying this one out instead. The price is pretty much the same, yet you get the benefit of the hidden camera.
Customer Review: Some Redesign Work Needed Summary: 2 Stars
We bought this product as my in-laws live at an assisted living facility and were concerned with bruises and soreness that could not be explained.
I ordered one of these units and when I received and put it together, I noticed the connection for the power cable on the clock to be very loose. We thought we'd try it anyway and found that the slightest movement or brushing against the power cable would disconnect the power to the click easily. After going to check on my in-laws and finding the power off on the unit regularly, with the power cable still attached, we drew the conclusion that our initial assessment was correct and sent the unit back for a replacement. We had the same problem with the replacement as well and sent it back for a refund.
The unit does not operate well under low light, so I would recommend the IR light for support if you need it for low light / dark situations.
When we sent the unit back as defective, we were disappointed with Amazon for holding back a portion and quoting their refund policy. We understand that in cases that related to a reason like, "I just didn't like it ..." why they would do that, but where we received two defective units, we just expected ...... perhaps I guess a bit to much, like doing the right thing.
The unit was fairly easy to setup and connect, but had a very limited field of view.
All in all, we were not happy with the product and hope they do further work on quality control in design and QC inspection before shipping.
Customer Review: JUNK!!! Summary: 1 Stars
I bought this item due to Logitech having for the most part good quality products. However they have missed the mark on this. The camera is very easy to use and install, the motion detection is great since it doesn't record hours of no activity. The problem aside from having low visual quality, is junk. I was under the impression that this devise is wireless. It is not!! the camera has to be constantly plugged into the computer. Since I have a laptop it doesn't make any sense for me to keep moving the "hidden camera clock" the point is that its supposed to be hidden and left in one place. Its not very hidden when its moving all the time.
Secondly, the clock broke the first week. After i unplugged the clock from the socket it froze, never to work again. Although the camera continued to work.
Thirdly, the support website is really great, until you realize that non of the features work unless you pay an additional yearly fee. So the commend center is filled with nifty options that dont work.
Fourthly, although it easy to override, the camera stops recording when the computer is in stand by mode. The problem is that its not good for the life of the computer to always be on.
Customer Review: You can always trust Logitech Summary: 5 Stars
I like this product. It doesn't depend on your network and it is easy to use---just plug in! However, the product end of plug is very looss and you have to find a perfect position to let it stable. I was having the trouble of finding the cameras (I bought 2)in the system. And I hated to call the customer services because it usually takes too long to wait and helpless. But this time, you can change your mind! The assistant was very nice and patient (that could explain why you always have to wait in line for a long time). He helped me to detect my problem step by step. And last, it turned out it was my new Norton Anti-virus Software to block the system...The ridiculous situation was the company didn't provide them instruciton of new software!! Anyway, I turned off Norton, and problem was solved. I like this product and system. You have to admit one thing that everytime you are trying to use or approach a technological product, it won't be easy for you to take on....So be patient and try to get some help with their available service center. You will be fine and enjoy the benefit and convinence that the technology could bring to you.
Customer Review: Hit and Miss Summary: 2 Stars
I've had this system for about 2.5 years. Overall, I'd have to say its hit and miss. Somedays it works, some days it does not. Meaning the cams go offline a lot and you have to reset the cams, reboot your computer, or restart the command center. This happens about once a week at least. And of course, this seems to happen when you really need it (traveling, etc).
I've also had to replace two cameras after a year. WARRANTY is only good for a year on these and they are expense! I have 5 cams in total. The customer service staff is very helpful but they only have a handful of tricks up their sleeves (reboot, restart, unplug). So few, I know them by heart. My newest camera hasn't worked right since I bought it here 3 weeks ago and now I'm thinking about junking the entire set up. That stinks since I've invested so much time and money.
Word of advice--just don't think it will be maintenance free. It's a lot of work to keep it working, and you'll sometimes have to live with not every cam working properly (especially the spy cams--they give me the most trouble).
More Customer Reviews: ‹ 1 2 3 4 5 6 7 ›
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