Logitech V470 Bluetooth Cordless Laser Mouse for Notebooks - White
by Logitech
Our Price: $69.99
Availability: Usually ships in 1-2 business days
Buy Used: from $16.45 (click here)
Category: CE
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: LogitechAudio: English (Original Language)
Model: 910-000299
Color: White
Product features:
- Connectivity - bluetooth
- Color - White
- Warranty - 3 years
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Digital Cameras Photo Reviews of Logitech V470 Bluetooth Cordless Laser Mouse for Notebooks - White
Customer Review: Bad News, Good News, the Best Service Ever, and a Repair Tip
Summary: 5 Stars
I purchased a Logitech V470 Cordless Laser Mouse from newegg.com, the mouse died in about a week, and Logitech quickly replaced it. I'm a very satisfied Logitech customer. In the process, I discovered a quick work-around for a laser mouse that doesn't track. Details follow.
First the bad news:
About a week after I received the mouse, it stopped tracking. The right and left mouse buttons continued to function, but the mouse wouldn't move the cursor on the computer display. I couldn't return the mouse to newegg.com because I already had applied for a rebate. I looked for a toll-free telephone number for Logitech customer service, but couldn't find one. I found a toll number and had to pay for the service call myself.
Now the good news, and it's really good:
I called Logitech customer service, and they answered on about the second ring. A very friendly and knowledgeable service representative, who obviously was somewhere in the U.S.A and not offshore, patiently listened to my description of the problem. He asked me to try the obvious fixes, which I already had done. I'm not going to tell you the rest of the details because that might cause someone to abuse Logitech's customer service policies, but the bottom line is that I now have a new Logitech V470 Cordless Laser Mouse that works perfectly with my Apple Powerbook G4 running OSX. I haven't used the mouse enough to assess its longevity, but I'm a very satisfied Logitech customer.
Work-around for a laser mouse that doesn't track:
If you have a laser mouse that doesn't track, and you can't return it, try this, which I discovered in troubleshooting the defective mouse. Find a relatively hard, stiff, flat plastic sheet, large enough to be a mouse pad. The plastic should be similar to the blister-pack packaging used for small products like the mouse. The clear plastic cover of a report binder works great, and so would a flat sheet cut from the back of a large blister pack. Using fine sandpaper, rub the surface of one side of the plastic sheet until it's covered with tiny scratches but not uniformly dulled. Use the plastic sheet as a mouse pad with the scratched side up. Apparently, the plastic helps reflect the laser beam back into the mouse's sensor, and the scratches interrupt the reflections enough to tell the sensor that the mouse is moving.
I hope this helps!
Description of Logitech V470 Bluetooth Cordless Laser Mouse for Notebooks - White
Move beyond the touch pad with a comfortable cordless laser mouse for PC or Mac notebooks enabled with Bluetooth wireless technology. No receiver necessary. Mac and Windows users enhance your notebook experience with laser technology that delivers smoother cursor control on more surfaces.Digital Cameras & Photo Categories
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