Customer Reviews for Logitech QuickCam Communicate STX

Logitech QuickCam Communicate STX
by Logitech

	Our Price: $69.99 Availability: Usually ships in 1-2 business days Buy Used: from $20.00 (click here) Category: CE See more product details

Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Logitech QuickCam Communicate STX

Customer Review: Great gift
Summary: 4 Stars

Got two for mothers day- sent one to mom kept the other so she could talk to grand kids. It was a hit. Best gift in years. Picture and sound quility are good, easy to plug and play.

Customer Review: Camera is great, Amazon customer service, not so much.
Summary: 3 Stars

I literally just yesterday (4-28-09) got this Logitech web cam delivered to my home and played around with it for a bit and based on how much I liked it I recommended it to my mother-in-law, brother and my mother all so we could video chat and my parents can see their grandchild since we all live in different parts of the country.

So I go to Amazon today (4-29-09) to get the URL to this camera so I can send it to all of them so they can order it and I see that with the purchase of this camera they now are offering a free Logitech Quickcam Communicate STX.

This is something I could get use out of so I call up customer service and asked if there would be any way possible to send me out this free Logitech Quickcam Communicate STX since I literally just got my Logitech QuickCam Pro 9000 delivered yesterday, which they can see from my order. The customer service rep said he would not be able to help and the only option would be to return the Logitech QuickCam Pro 9000 and reorder the Logitech QuickCam Pro 9000 in order to get the Logitech Quickcam Communicate STX for free.

Well this is just a obvious waste of my time and money and Amazon's as well, there is no way it would save Amazon money for me to return this product just to get it sent right back to me so I asked to speak with his supervisor, same song and dance from the supervisor (of course) so I asked to speak with his manager. After a short wait I get the manager, he seems to understand what I'm saying but the same words keep coming out of his mouth that the others have said, I must return the camera I just got from them just so I can get it sent right back to me in order to get the free camera, forget logic, forget that I've been a customer with Amazon for the past decade, forget that I've spent countless thousands of dollars with them, forget that I had my wedding registry with them, forget it all, if it's not in their script they cannot take the time to apply some customer service and logic and can only say "no, nope, not gonna happen, sorry, etc.." Makes me wonder why I've been such a loyal customer for so long after this.

Thanks for your lack of common sense Amazon.

Customer Review: workable but not great
Summary: 2 Stars

I bought three of these so we can show off our new baby to her grandparents via skype.

1. They are quite blurry. It's fine if you're sitting still and talking, but after any kind of motion the picture will be very bad for around a second.

2. One grandparent, on Windows XP, managed to install the drivers that came with the CD instead of downloading the most current ones. As a result, she was sending terrible static bursts every few seconds. Upgrading the driver fixed the issue, but it took an hour of painful over-the-phone debugging to discover that this was the problem.

3. We often have trouble with the audio cutting out. Probably this is a bandwidth problem, but we all have "good" internet service (cable modems or fiber).

If I had it to do over again, I would pay some extra to buy something better.

Customer Review: Webcam
Summary: 5 Stars

This by far is the best product I have purchased from Amazon. The quality and vivid picture of the webcame is awesome. I would recommend these to anyone.