Logitech Harmony One Universal Remote with Color Touch Screen
by Logitech
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Category: CE
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Digital Photo Product Details
Manufacturer: LogitechAudio: English (Original Language); French (Original Language)
Format: CD
Platform: Windows
Model: 915-000035
Product features:
- Easy Internet-based setup and live customer support (free customer support for 90 days)
- Dedicated on-screen activity buttons
- Color LCD touch screen
- Contoured backlit buttons
- Can learn IR codes from existing remote controls
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Digital Cameras Photo Reviews of Logitech Harmony One Universal Remote with Color Touch Screen
Customer Review: A great (though not quite perfect) marriage of form and function
Summary: 4 Stars
After researching all of the harmony remote options for quite a while, this gem appeared on the market. Finally we get a reasonably priced, good looking, fully customizable multi-device remote control.
We use this remote to control the following devices: Panasonic Viera Plasma TV, Samsung DVD player, Yamaha RX-V660 receiver (2 separate zones), Xbox 360, PS3/Blu-ray, and Wii
I was primarily waiting for a new harmony model with this particular shape as I had held the 550 (more square) and 880/890 and liked the shape of the 890 best since I was used to using a DVR remote provided by the cable company that was shaped similarly. What I wasn't expecting was the added touch screen capability. At first I was stoked about this surprising addition to the sub-$500 harmony lineup. But, after using it, I feel it is little more than a cool and impressive piece of technology. The drawbacks are that it is incredibly difficult to use one handed and impossible to use without looking. As a result, I wish they had just used the original side button style of the old models. The color screen is fairly impressive though and it easy to read.
I love the form of this remote as I mentioned earlier that it is basically just like my old DVR remote so the buttons and everything were laid out perfectly. I surmise that even if my old remote weren't like this one, I would still like the positioning of all of the buttons as they seem to be intuitive to the fingers and well placed with the only exception being the very bottom row. Other features of note where form are concerned is that even though the front is highly polished piano black (which doesn't seem to be excessively fingerprint-hungry as I first feared), the back has a neat rubberized coating which you may find yourself fondling uncomfortably often.
I was disappointed to find that there weren't any programmable 'soft' keys as in the older models, forcing you to use touch screen commands for any of the buttons the remote doesn't happen to include (I found this to be particularly true of DVR-specific functions like calling up the list of recordings, and the A, B, and C selection buttons).
I have read the reviews of people who have had numerous problems but honestly I haven't experienced any of them. The only trouble I have had is when operating the PS3 blu-ray function, some of the buttons weren't mapped right initially (with the NYKO adapter) but I feel pretty certain it's something I can fix through the software though I have been too lazy to try because I can use the touch-screen functions instead. Also, it seems like I have to aim more precisely at the adapter than with other devices which I'm guessing could be related to the short-burst format of the NYKO adapter and could most likely be resolved by purchasing the newly released Logitech version (albeit at a much higher price tag).
I have found the software Logitech provides for the programming to be somewhat cumbersome and less-than-simple to navigate and use and it seems to take a long time to transmit the information to the remote (about the same as saving a really large file (>100MB) to a flash drive or external hard drive). Maybe the file is large, but it just seems like it takes an abnormally long time to wait for it to save and restart itself. I am using a USB 2.0 port - maybe the software only takes advantage of the 1.2 speed standard. Expect to spend at least an hour or so for the initial setup, longer if you are software-challenged or if you want to do extreme levels of customization (as opposed to using the fairly efficient and generally acceptable default settings). Also expect to return to the computer 2 or 3 more times for minor tweaking after testing the remote with all of the activities and devices and getting used to its capabilities. I just brought my laptop into the living room and kept it there for a few days while making all the adjustments. Once we got past the initial setup phase, I've only had to make programming changes when we've added or swapped devices into the system. And I know that this has been covered by numerous other reviews but to reiterate, you can only control one harmony remote with each logitech account. As a person familiar with software development and end-user experience, I am completely confused by this "oversight". I guess Logitech incorrectly and unfortunately "assumed" that no one could afford more than one of their remotes so they wouldn't need to control more than one with a particular account. What?!
This may be obvious to anyone who has previously owned a harmony remote but, not having a comparison basis, I specifically like the fact that you can tell the remote how to use the volume control during certain activities whereas with a lot of multi-device remotes, the functions are very separated causing you to have to switch between the devices in order to control them. The harmony uses an activity based system where the remote is programmed to know that during the activity of, say, watching the DVR, the receiver controls the volume, the cable box controls the channel and DVR controls, and other functions and devices such as the TV inputs can be controlled through the touchscreen. You really only have to switch devices if you need to access some obscure function. Also, the activities feature lets you program a particular 'activity' such as Watch TV, Play PS3, Listen to Radio, etc. and when you click that activity on the remote, all of the devices needed power on and switch to the correct channel/mode. The activities and device names are fully customizable through the software though a fairly generous character limit is imposed.
One thing I am also puzzled by is why (and whether or not) the main power button isn't used by default as a power toggle when a particular device is selected. So far, I have only been able to use the touchscreen power toggle function which is kind of a pain because, by default, it's buried about 3 pages deep. Again this is not something I've tried to change but I don't recall being given the option to control it specifically during setup.
We've had this remote for a little over a year and a half (got it when it first came out at Best Buy) and have dropped it (hard, unfortunately) no less than 10 times and thank goodness, nothing has ever gone wrong. I had heard that dropping was a huge problem on previous models. This one seems to pass that test with flying colors.
I would consider the battery life to be average in comparison to other similar rechargeable devices. Obviously if you are a remote caresser, your movement will trigger the motion-sensing backlight more often, thereby draining the batteries faster. We are pretty heavy DVR users and we probably only need to recharge the remote about every 3-4 days though out of habit we put it back on its base almost every night. The battery indicator on the remote itself is very accurate and helpful in knowing just how long you can go before returning it to the base. I believe the longest we've been able to go between charges is 6 days (with normal usage).
Overall I would say Logitech hit a home run with this one (no pun intended).
I'll definitely be adding more remotes like this one to our electronics collection for other rooms with multiple devices and would recommend it to anyone with a similar home entertainment setup.
Description of Logitech Harmony One Universal Remote with Color Touch Screen
Logitech Harmony One Universal Learning Remote Control Command the entirety of your home entertainment system with bravado and ease with the Logitech Harmony One Universal Learning Remote Control! This "learning" remote can implement the functions of your previous remotes simply by pointing them at it. A 2.2" LCD full color display lets you manage functions with the convenience that only a touch screen can provide. A rechargeable lithium-ion battery complete with charging station will make paying for batteries all but a distant memory! Features Learns IR codes from existing remote controls Easy internet setup Downloadable internet codes One-touch access 2.2" LCD display Full color touch screen Contoured backlit buttons Rechargeable battery Recharging station USB input Includes Remote control Lithium-ion battery Charging station AC adapter USB cable Installation CD Instruction manual One year vendor warrantyDigital Cameras & Photo Categories
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