Logitech Harmony One Advanced Universal Remote
by Logitech
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Category: CE
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Digital Photo Product Details
Manufacturer: LogitechFormat: CD
Platform: Windows
Model: 915-000035
Product features:
- Easy Internet-based setup
- Dedicated on-screen activity buttons
- Color LCD touch screen
- Contoured backlit buttons
- Can learn IR codes from existing remote controls
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Digital Cameras Photo Reviews of Logitech Harmony One Advanced Universal Remote
Customer Review: Another satisfied customer
Summary: 5 Stars
Add me to the list of satisfied customers of this Logitech remote control solution.
I just added a new Samsung HT-BD1250 home theater (HTIB) system to my existing configuration of a 2-year-old Samsung HD TV and Motorola HD/DVR box supplied from my cable company, and decided with the addition of the HTIB that I was finally ready to have a single-remote solution. This unit came highly recommended to me by a trusted friend, and then the many reviews I read here and elsewhere on-line solidified my purchase decision.
My existing TV and cable box were already in Logitech's database, so their configuration to my new remote was instantaneous and complete. My new HTIB system, however, is a brand-newly released model, and so while the Logitech software was able to configure it to the remote as closely as it could based on other info already on-hand about previous Samsung HTIBs, the configuration of all the functions was still incomplete. It took me 1 phone call to Logitech's excellent fluent-English-speaking tech support to help me "fill in the blanks", and then after I "taught" the remote the missing features button-by-button, I was good to go.
As others have documented, I have also found the PC-based software to be a little bit intuitively lacking (and I make my living as a software professional; I could definitely see non-technical users being even less patient with it), but the functionality *is* in there once you learn the quirks of the software.
At the time I have written this review, there were already several hundred reviews in place here, the majority of which were overwhelmingly positive like mine. However, many of the negative ones were "vehemently" negative. I believe that these extremely negative reviews are for the most part the result of either (a) unrealistic product expectations, and/or (b) lack of user patience to fully learn and exploit the complete feature set of the product. As others have documented, with literally thousands of combinations of old and new remote-controlled products on the market, it is impossible to release a "plug and play, works immediately right out of the box" universal remote control product. This product comes as close to, or closer than, any other product in attempting to do so...but it's still a technical product/solution, and requires some technical effort to truly get it to work the way any given user would desire or require. Going in with any other expectation is setting the user up for disappointment.
Description of Logitech Harmony One Advanced Universal Remote
Logitech knows who you are. You have a half-dozen remotes on the coffee table. And you're the only one in the family who knows how to use them. Logitech can help with the Harmony One Advanced Universal Remote. Enjoy a full-color touch screen. Intuitive button layout. And an ergonomic design. So easy to use, the whole family will love it.Digital Cameras & Photo Categories
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