Logitech Harmony 890 Remote Control - Refurbished
by Logitech
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List Price: Our Price: $279.00 You Save: $20.99 (7%) Availability: Usually ships in 1-2 business days Buy Used: from $250.00 (click here) Category: CE See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Logitech Harmony 890 Remote Control - Refurbished
Customer Review: Don't buy this Refurbished
Summary: 1 Stars
I ordered this refurb because the price seemed great. Well the first remote came and it seemed to be fine until I tried to use the volume button. You had to push the up volume button so hard that it seems pretty clear this is what it was returned for in the first place. I requested a replacement. Again it looks nice, just like new, but this one wouldn't even accept any programing from the logitech software. Couldn't update firmware or anything. At this point I am only able to return this for a refund. I have other harmony remotes and I have loved them (just getting old and buttons don't all work anymore), but I wouldn't buy another refurbished unit, look for a deal on a new one instead. Amazon as always is good to do business with, the replacement arrived very quickly, not their fault it is broken.Customer Review: Logitech support service is the worst I have ever encoumtered
Summary: 1 Stars
purchased new Harmony 890 to replace the same unit that broke after 3 years. Rep stated there was a hardware failure and needed a new unit. Tried to install new unit. Called Logitech was on phone for 3 hours configuring the remote and performing various donwloads and upgrades. None worked. Tried to speak to supervisor. All were busy. Was escalated to advanced tech support. They were supposed to call me the next day, never called. Regular support cannot contact advanced support directly with their issues. They can onmly e-mail to advance support. I have dealt with many electronic support companies, this is the worst that I have ever encountered. It has been 3 days since I have recieved my remote and still have not recieved any help from logitechCustomer Review: Worth the Time to Understand
Summary: 5 Stars
The initial setup of this device seemed confusing, but after having used it a while I'm very impressed.
The setup application is brilliant providing the flexibility to customize all aspects of the equipment being controled, and the included extender communicates with the remote using Radio Frequency (RF) signals eliminating the need for line-of-site to the equipment being used.
The only drawback so far is lack of the ability to control the power off sequence that turns all of the equipment off. I have a separate Z-wave switch to power on an external sub woofer amplifier that is powered on automatically, but is not powered down; I need to remember to use the remote to power it down manually.
This is a wonderful value.
Customer Review: Runs everything with ease
Summary: 5 Stars
This is my second universal remote. I won one a while back an it was nice to use but not without some bugs. So when I saw this one on sale, I decided to get it. I have really liked it. This remote has some very nice features. The first one I noticed was that it is motion sensitive. When you pick it up, the buttons light up so you can see what you want to do. It runs everything with ease. The set up is simple. You do need to know your model numbers but after that it is easy to follow the on screen instructions. My biggest problem with the last one is that it did not hold a charge. This lasts the night of watching tv, 6 hours, out of the charger and still works. I could never tell this was a refurb. Very glad I bought it.Customer Review: Good Remote While it works
Summary: 1 Stars
I purchased this remote back on August 28,2008. I just now had a huge problem where the lcd screen just went to a blank glow with no icons. I tried to reset it and update it and it just seems to be broken. I then started the long process of trying to get warranty service. You have to deal it by email after 60 days from purchase. Let me tell you it is a long process of back and forth with simple troubleshooting that did not work and now I am still waiting to hear back from them to get my remote fixed. I feel that for the prices of these advanced remotes are not cheap and that their customer service needs to be stepped up to a higher level. I did not pay 290.00 dollars on a remote to deal with tech support only by email.