Logitech Harmony 890 Advanced Universal Remote Control
by Logitech
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List Price: Category: CE See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Logitech Harmony 890 Advanced Universal Remote Control
Customer Review: Logitech should be ashamed of their software and durabilty
Summary: 1 Stars
Every Logitech device I've ever owned has broken within a year. This one never worked right. Every device had maddening setup and software. This one is no different. I am on a mac, it is horrible. Took 10 installations, countless hours in forums, downloading and reconfiguring java just to get the software right. Then it is the most archaic interface on a product today, once installed, the activity button doesnt work. If you press POWER, it brings you to activity. Woops. Most important button to the remote doesnt work. My last one broke in a year, no replacement. Before that, the battery didnt fit right so I had to jerry rig with plastic to get it to charge. It would constantly register in the charge and beep at us all night. My wireless keyboard from them never held a full charge. No replacement. Dropped the bluetooth connection constantly. I get better functionality from a $5 app on my iphone. Customer Review: No customer support
Summary: 1 Stars
I received the logitech harmony 890 remote as a Christmas present. It is very difficult to set-up. We eventually had to call customer support. After about a 30 minute wait on hold, we finally spoke to a company rep who did solve our problem. But shortly afterwards the navigation controls that are supposed to work with our Comcast cable box stopped working. We called the support line and after holding for 30 minutes and after listening to a recorded message informing us how valuable they know our time is, a rep finally picked up the call only to inform us that the number listed on the web site was not the correct one for Harmony. We were transferred to the Harmony division and after holding for an additional 15 minutes were told that their computer was down and they could not help us. This is not a joke. This is exactly how it happened. The device is not inexpensive, but it feels cheaply constructed and it is very difficult to use. Strongly NOT recommended. Customer Review: Do not waste your money
Summary: 1 Stars
I have have had three of these remotes, and they are worthless. I had to replace the first one right after it went out of warranty. The face of it went out, and it was obvious when I called for support on it that this was a know issue with the company. Any time I have called for actual support on the other two it was non-existent. You get the runaround about which number to call for support then there is no support at all once you get to the correct number. They also do not hold a charge. One of my remotes continuously repeats commands to the point that it is almost useless.Customer Review: Logitech support is awful
Summary: 1 Stars
Bought a harmony 670 remote. It worked fine until I installed the 7.6 desktop software. It no longer recognizes the remote on either XP SP3 or Windows 7. The only support I can get costs me $29 per incident which is 1/3 the price of the unit.
I will never buy another of their products.
Customer Review: Horrible product
Summary: 1 Stars
I am a geek. I love gadgets. I write code for a living. And if I wrote code like you get with the Logitech Harmony 890, I would be fired in a heartbeat.
This product is terrible. Setup is a nightmare. The software feels like a beta release -- the flow is illogical, there are all kinds of bugs in the software, and the device does NOT do what the configuration says it should be doing.
This should not be an immature product. Logitech has had years to fix it. But it is nothing but frustration.