Logitech Harmony 1000 Advanced Universal Remote (Silver)
by Logitech
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List Price: Our Price: $439.95 You Save: $60.04 (12%) Availability: Usually ships in 1-2 business days Buy Used: from $190.00 (click here) Category: CE See more product details |
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Digital Cameras Photo Reviews of Logitech Harmony 1000 Advanced Universal Remote (Silver)
Customer Review: Awful!
Summary: 1 Stars
This remote is a joke. Run-away commands on a daily basis. Volume all the way up or down with one touch, channels scrolling out of control, locking up. Any call to customer service gets the same treatment- they are surprised! Yeah right, they are still surprised after handling the exact same problem day in and day out. Now it won't keep a charge. I'd return it if I could. Now I wait for a replacement 890 model due to a class action. Not very optimistic...Customer Review: Avoid Deal Stop
Summary: 1 Stars
I'll start by saying that this unit was originally provided in the package provided by our high end audit video vendor, less than two years ago. The touch screen failed on the original unit, but it was cheaper to buy another one to work with our system, rather than pay over $1,000 for a new programmed unit. I ordered two units from Deal Stop ([...]) which were supposed to be new and under warranty. One unit appears new, but the package was open and the battery was replaced with one that does not fit the unit. The second package was also open, and clearly, the unit was used, old, scratched and a mess, and the install CD was missing, and accessories were just thrown in the box. Very disapointing.Customer Review: Dead 2yrs later
Summary: 2 Stars
If you have unlimited time to program or are willing to have someone do it for you; If you have the patience to reboot at least once a week; If you pay for an extended warranty; If you understand that support is poor for the first year; Then this is the remote for you. Fragile, frustrating, but works very well 90% of the time. I'll buy a 1100 to replace my 1000, but I am not happy about it. Customer Review: If the touchscreen was better, maybe you'd like this remote
Summary: 1 Stars
Wife and I have used the Harmony 1000 touchscreen remote every day for about 1 year now. We both hate it. The main reason we hate it is the really crappy touchscreen. Even with large, finger-tip size icons, it is way too easy to "press" the wrong button. In order to "press" a button, you have to really push down on the screen. I'm an iPhone user so I know how a touch screen is supposed to work. The touchscreen is so difficult to use and so slow to respond that we find it very difficult to enter a 3 digit channel number in the time our cable box allows. I mean we find it really difficult as in we quit trying as there is maybe a 10% chance you'll accomplish your goal.
I should include the fact we use it over RF using Logitech's RF Extender. I originally thought that our sluggish response to button presses was caused by RF, but I've since learned that is no excuse...more on that below.
I think "we've owned it 1 year and both hate it" is perhaps all the review you really need, but...I configured the remote to control several devices: 42" Samsung LCD TV, Pioneer A/V amplifier/receiver, Scientific Atlanta cable DVR, XBOX (original). I also configured it to control my living room SONOS zone player, but that was such a limited interface, we never used it. While I found the software adequate--it did the job--it was not as intuitive as I'd been led to believe. The main thing I'll note about the software is that everytime you make a change, you have to use the USB cable to upload the configuration to the remote and the RF Extender. This makes sense of course, but what I found strange was that it took a crazy-long time (as in several minutes) to do the upload. So when you first configure this thing, no doubt you'll make a few mistakes and want to tweak things. Each iteration requires a huge delay as you wait for your changes to upload to the remote.
Finally, from a pure ergonomics front, we've decided we don't like a remote that requires both hands to hold. Perhaps it comes from years of training with one-handed remotes, but we've given this D1000 an entire year of daily use, and we have not come to love the large, two-handed, touchscreen remote format. Touchscreen is cool tech, but don't underestimate how much you rely on and enjoy tactile buttons on a "normal" remote.
Oh, and I promised more color around RF remotes. So we recently acquired a couple of HD TiVo DVR boxes. The living room TiVo is in that same cabinet that does not have line-of-sight to my viewing area. The TiVo remote does not natively do RF. So I purchased the "Next Generation Remote Control Extender" here on Amazon, and wow does it work perfectly. (I'll add a review for it soon.) My TiVo remote controls the TiVo over RF and seems just as responsive as the IR. It also controls my amp volume over RF.
Customer Review: does the job... but not great
Summary: 3 Stars
setting up was a pain. i had to zoom back and forth to get harmony to recognize the signals from my device remotes. it records all keys well, just wasn't as easy as it should have been.
the features and software is good, but i wish i can have short cuts to go to channels of my choice. I also hate how it always asks if the TV is on.. or if the DVD player is working properly with a stupid OK button on the button. if it didn't, i will manually input that in. I don't think it is necessary that everytime i do something, it needs to ask me if everything is working normal.
touch screen needs a little pressure to scene.
never dealt with the sound. it's a remote, why the sound other than the clicking?