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Digital Cameras Photo Reviews of Logitech 720p Webcam Pro 9000Customer Review: Surprising webcam Summary: 5 Stars
Logitech Quickcam Pro 9000 - Web camera - color - audio - Hi-Speed USB
I bought one for us and for my daughter, so that we could have SKYPE video conversations with my daughter and grand children. Although our computers were less than the suggested power, we were able to have full screen conversations at each end. I took my laptop with me when we visited, so that when I installed it at her end, I knew that it was working. My end on Vista (basic and home), her end on XP.
I have about 50 years of computer experience so grandpa did the installation. For some reasons when we called she needed to reboot her computer, we had to communicate by cell phone to know what was happening.
But after everything was going, the sound connection came in quickly through the Qickcam mic, then the video started up in about a minute.
The surprising thing was that I didn't see in the specs that the camera had followme as well as auto focus. So, the camera tended to move to the person closest or doing the most movement. On our end, it moved randomly between my wife and myself. There are options to turn off the auto focus that I assume will turn off the followme also. There is of course settings for the camera that allow you to manually move the focus and direction of the camera.
All in all the camera worked well, there is a little hook on the camera that allows me to hook it onto the top of my LCD monitor. There is a red light to show the camera is active, although I can run the camera without the red light coming on, so I disconnect the camera for privacy some times.
The mic in the camera works well for making local calls to stores without using the video using SKYPE out.
I wish it had some kind of stand so I could use it to video meetings, but I haven't tried that yet.
Customer Review: EXCELLENT WebCam - Saved Our infant from Nanny Torture Summary: 5 Stars
I purchased this Logitech 9000 Pro. It was one of the best purchases... honestly!!I I had initially got Creative IM Pro Webcam for $50... It sucked... soon we figured that it had lots of issues while setting it up.
This is what we did. After getting slightly suspicious on our kid's nanny irratic behavior, we wanted to monitor her activity while we were out. This was the best device. I also had hidden spy camera in another room with Sharp CCD lens but very interestingly the quality of the picture from CMOS lens in 9000 Pro was much better then CCD (which is supposed to to much higher quality)!!
Setup was Easy. I setup to record the HD Video from Webcam on the hardisk. I had to cover the front of the webcam with small plastic as it glows red light when recording. I did not not want anyone to notice that.
I was amazed by the microphone sensitivity on this device. I could listen to our nanny talking from even 20 feet away. Also could listen our infant crying from even farther distance.
The low light visibility of this camera was AMAZING!! It lit up the picture very well with "Perfect Light 2". We loved the crstal clear video. Also the Video was extra wide and covers larger area than most webcams.
From what we saw (and heard) astornished us. He caught her (on camera) mistreating our baby and stealing stuff from our home!! Everything had voice recorded with clarity. When we asked her she lied/denied everything. We threw out the nanny immediately and she had no clue what had hit her.
Something that could have been slightly better
1. The Software included is excellent but could easily have had few more options like timestamp on the video. Most Video software have this option.
2. The front light looks cool but should have option to disable it. I had to cover it discreetly with plastic and tape. Not very elegant!
Customer Review: Great Product - Very Poor Customer Service Support Summary: 2 Stars
First let me say, I am extremely pleased with the quality of the product, the high resolution image, and the sharpness of the video with the autofocus glass lens. My extreme disappointment is a result of a total lack of support I received when the software on the CD would not load on my computer. I made four attempts to load the software from the CD and each time the software would lock up at the same point. I was able to download the software from the manufacturer's website and install the software without a hitch and the webcam now works great. However, after over a month of back and forth with customer support and sending an e-mail expressing my frustration to a Logitech Executive (identified online through their website) I am no closer to getting a replacement CD, which is all I was asking for from the beginning.
I have worked in retail for over 25 years and have never experienced this level of total disregard for the basic principals of providing good customer service. If a company is unwilling to support a product ($99.99 suggested retail) with the cost of a replacement CD (replacement cost under $5.00 with shipping in my estimation) then I question their level of commitment to their customers and the long term commitment of their products.
Although I have been a Logitech customer for over five years using their keyboards, several versions of their mouse and other webcams I will not continue to support a company with my purchases which will not provide me with very basic after market support. It is just not worth the frustration. If you are an advanced user and can resolve these issues for yourself (as I was able to do) then my words of advice are "let the buyer beware" but if you are a novice looking for an easy to use product with good customer support to help you through any challenges you may face then I would suggest you "look elsewhere!"
Customer Review: great picture but.... Summary: 4 Stars
We just got this, after I read many reviews. The picture is fantastic compared to our 4 year old, cheap Logitech web cam on a 4 year old Dell desk top downstairs. You could barely see the person talking.
The 9000 worked fine for my son when he plugged it into our 5 year old Dell Inspiron (Windows XP Pro) to use Skype. He had not installed any of the software but it still worked great. Then he tried it a couple of days later and it didn't seem to work. I installed it on my newer Dell Latitude (also XP Pro), and when we tried to use Skype, I kept getting warnings about the microphone not working. The sound test failed.
I tried again on the older laptop and got a message to change an audio setting (to acknowledge the USB port) and did. It is OK now. The newer laptop did not give me that option and Control Panel said the device was working but the sound test still would not work.
The difference may have been I installed all the Logitech software on the newer computer which had the microphone problem. So I uninstalled the VID software and the driver software but left the Logitech webcam software. Now the sound test works and the picture is very good.
I suggest you try it on a Windows computer first w/o the Logitech software, especially if you are mainly using Skype. That way, if you then install the Logitech software and find it is no longer working, you'll know what to remove. Yes, you may lose the ability to do some neat stuff, but decide what you want to use it for. We are a camera driven family so this is not our primary picture taking device, just a way to see each other clearly on the Internet if we need to use Skype. It does make that far more pleasant. Now we have to decide if we let our son take it back to school with him to use on his old Mac. It's going to be hard to give up.
Customer Review: Great webcam Summary: 5 Stars
I own many Logitech products and have over the years, and I've always been satisfied with their quality. I had purchased a QuickCam Communicate MP for a remote Dog monitor system I setup at home, so I could watch my dogs from work, and interact with them remotely when they got out of line. I was quite impressed with that camera, and I had been thinking about doing some online instructional videos, so I started looking for more advanced cams. This one seemed to stand out in reviews, and I eventually purchased it. Couldn't be happier. At all resolutions it's crisp, smooth and even without the light enhancement running in the software, it does very well in low light. With light enhancement turned on, your frame rates drop but it does extremely well in dark locations. The mount is sort of weird, but seems to work fine, and the camera is actually quite aesthetic so it's easy on the eyes when not in use.
the camera takes nice still shots, comparable to my old 2MP digital camera, but I didn't really buy it for that purpose. The video quality is very nice. Too bad it doesn't do wide 16:9 video, but rather it only does 4:3, so the high definition they speak of isn't going to be a true 720 resolution other than the fact that the vertical pixel count is indeed 720. All in all, it's the nicest webcam I've ever used. The included software works great, although it will only allow you to record about 3 minutes of video, which I find to be strange. It seems to cater to those that want to stream. I've been using VLC player with it, and you can stream to windows media or to other VLC players with no problem with it.
All in all, great camera, worth the price... if you can find it cheaper than retail (and you should be able to) it's worth the money, that is, if you want/need a really good webcam.
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