Logitech diNovo Edge Mac Edition Cordless Keyboard
by Logitech, Inc
Our Price: $259.99
Availability: Usually ships in 1-2 business days
Buy Used: from $140.00 (click here)
Category: CE
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: Logitech, IncFormat: CD
Platform: Windows
Model: 920-001727
Product features:
- PerfectStroke key system for typing that's silent, natural and fluid
- Recharging stand that stores and recharges keyboard
- Innovative TouchDisc for navigation and scrolling
- Optimized Mac controls for easy one-touch access to Mail, Safari, ITunes and more
- Bluetooth wireless technology for long-range wireless control (up to 30 feet)
- Mavis Beacon Typing 17 [OLD VERSION]
- Microsoft Windows 7 Anytime Upgrade [Home Premium to Professional]
- Mavis Beacon Teaches Typing Deluxe 20
- Microsoft Word Home and Student 2007 [Old Version]
- Mavis Beacon Teaches Typing Platinum 20
Digital Cameras Photo Reviews of Logitech diNovo Edge Mac Edition Cordless Keyboard
Customer Review: Logitech Support Doesn't
Summary: 1 Stars
Jan 22, 2010 update:
Logitech continues to ignore email. When I eventually got to talk to a support person back in October, Logitech quickly acknowledged the DiNovo was faulty and sent me a return UPS label. The support guy told me they were expecting a new shipment of replacements the first of December. The keyboard was received by them and I was notified by email I would be contacted when the keyboard was returned.
After 2 months, I sent an email requesting information when I could expect the replacement. Nothing. Just like previous email attempts. In January, almost 3 months after they received my keyboard, I went through the hoops again by phone only to be told Logitech is no longer selling the Di Novo edge mac edition and I would need to apply for a refund!
The people on the phone are polite and contrite but Logitech obviously really cares little about their customers. I've bought Logitech mice for years, and watched them grow. A success story? But I will be very reluctant to buy any of their products again. Maybe they have grown big enough that screwing their customers is the norm.
Original review:
I really wanted to like this keyboard! And until the keys went berserk did, mostly.
To keep this short, I didn't like the sticky plastic keys on the Apple keyboard. The Apple wireless chicklet keyboard without number pad ($80) with its small footprint was unsatisfactory so I pawned it off on my son, who loves it. After reading it could be made to work with the mac I bought the Microsoft wireless entertainment 700 keyboard (another $80 bucks). With its Windows key layout getting it to work on the Mac was an exercise in frustration. I tried the DiNovo Edge several times at Fry's and it got mostly good Amazon reviews. Amazon delivered it within two days. After several weeks use, I was convinced this was the keyboard.
One aggravation though, brush the Touchdisk with an errant little finger and the cursor jumps! And you can't disable the touchdisk! However, with my keyboard history, I was determined to make whatever adjustments I needed to stay away from the touchdisk and keep this keyboard! The touchdisk was an aggravation but I could live with it.
Then after about 5 months, the keys started "bouncing", all keys, including the delete and back space. By bouncing, I mean a key repeats 2-30 times! Usually this is accompanied by long pauses. This behavior usually starts after the mac has been on a couple of hours. Turning the keyboard off then on solves the problem for only just a bit. The keyboard is fully charged. This behavior is intolerable while writing.
The Logitech software hadn't been changed but, just to rule it out, I apzapped it and reinstalled. No change. Software didn't appear to be the problem. Next, I used the DeNovo on a new Macbook, but the same thing happened.
As every key can display this behavior, it can't be a traditional electromechanical switch bounce problem. Anyway, those were solved years ago. It has to be something in the keyboard's bluetooth transmission. I emailed Logitech back in July with this information, but all I ever received was their automatic response. The keyboard is still within warranty but how I can get it replaced is not easily discoverable. So, I'm back with the sticky apple USB keyboard.
After using the Macbook for a couple of months, I may be able to live with the Apple wireless after all, if I can wrestle it from my son's grasp.
Description of Logitech diNovo Edge Mac Edition Cordless Keyboard
Logitech diNovo Edge Mac Edition Cordless Keyboard; Ultra Slim aluminum frameDigital Cameras & Photo Categories
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