Cisco-Linksys Wireless-G Print Server with Multifunction Printer Support
by Linksys
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Our Price: $119.99 Availability: Usually ships in 1-2 business days Buy Used: from $49.00 (click here) Category: CE See more product details |
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Digital Cameras Photo Reviews of Cisco-Linksys Wireless-G Print Server with Multifunction Printer Support
Customer Review: Innovative product with fatal drawbacks
Summary: 2 Stars
The Linksys WPSM54G is sold on-line only as of spring, 2007. It is an innovative product, providing bidirectional support to multifunction printers that also include scanning and FAX. Unlike a majority of wireless print servers at the time of its introduction, it supports WPA2 authentication with AES encryption.
Installation is complex but fairly problem-free. Once properly set up, connections survive power cycles and reboots. The built-in HTTP management utility provides adequate and easily used support for changes to configurations. Transmission speed is noticeably slower than wireless bandwidth should permit, compromising operations with bulky scans and with printers that perform "in-host processing" and transmit print images.
Unfortunately the WPSM54G has two fatal drawbacks, so we are selling the unit we bought. Windows printer names are set only as defaults, and those defaults do not mean anything in the context of our offices, which have several shared printers. If one changes a Windows printer name, all communication with the printer stops without any warning. Wireless printer connections can be installed on Windows 2003 Server and they do work, as long as there is an active console session. Most of the time, however, no one will be logged in on a server, and all communications with the printer stop without warning. We asked Linksys technical support about these issues, but they had no solutions.
Customer Review: Doesn't work, Linksys couldn't help (I knew what I was doing)
Summary: 1 Stars
So many problems - where to begin?
- The antenna point is week, one small bump and the plastic breaks off.
- Software very buggy. Windows Defender will shut it down every time because it's unsigned and unnamed (suspicious flag).
- Huge firewall issues. If you're willing to KEEP your firewall off, fine. I'm not.
- Two-way doesn't work, even on multi-function printers that were supposedly supported. My HP DJ 4180 is fine, when hooked up via local USB - wirelessly wouldn't scan. And _PRINTING_ was incredibly slow.
- Wireless discovery is awful and unreliable - put the computer program on 8 laptops and desktops around the house - half of them _NEVER_ found the print server.
- The three printers I tried all pretty much REQUIRED the printer be hooked up to each by USB for initial driver loading _THEN_ remoted - this is impractical. Not necessarily this product's fault, but you will spend TOO MUCH TIME trying to get this work. Just go back to printer sharing.
- Linksys support was awful. First time, the guy tried for 45 minutes, then said he'd kick it up to his immediate supervisor and I should try back in 30 minutes.
- Second time I called, that support person couldn't even find evidence of my previous call, and wouldn't let me talk to a supervisor, and wanted me to try to do a bunch of things all over again, including permanently uninstalling Windows Defender.
Customer Review: Works great for me.
Summary: 4 Stars
Some people have problems hooking this kind of technolgy up to there wifi. Some people just have problems as it is. Some people don't read specifications on the printers it uses, so they think it is the product.
While it did take me a while to get mine up and running. I have have been using it for about 4 months now and everytime i try to print something it prints everytime.
I have a pretty big network in my house. And since i do i usually try to keep things hooked wired knowing it will not loose connection to the router. I have mine wired.
It does require every computer to hook up to the printer briefly so you can load your printer setup. After that you just move your printer back to you print server. i have several computers on the network. One wired and the other 2 wireless. While it seemed to take more work from the wired computer reason unknown.
when you first print it will usually say cannot communicate with the printer. But it is just finding it and spooling the pages. Within 5 seconds it connects and starts printing.
Linksys is not known for there great manuals, however i have never had problems while calling for tech support. Speaking in general about other linksys products.
I gave this a 4 stars just because it was a little hard to get the programming side done. Other then that I really like this print server.
Customer Review: Linksys Support Is CLUELESS on this
Summary: 1 Stars
I wanted to find out if Linksys has Windows 7 drivers yet, here's what happened with their live chat support:
Atul (71456) has joined this session.
from Atul (71456) to All Participants:
Welcome to Live Chat Cisco Support for Linksys Products. My name is Atul (Badge ID = 71456). How may I help you?
from Me to All Participants:
Hi I'm asking about WPSM54G print server. I looked at FAQ and it metions XP and Vista. Are there drivers working for 64 bit Windows 7 yet?
from Atul (71456) to All Participants:
No there are no drivers available for Win 7.
from Me to All Participants:
Is there an expected time for windows 7 drivers or linksys will not support win7 ?
from Atul (71456) to All Participants:
I do not have any idea about that.
from Me to All Participants:
How would I find out? I'm using Linksys router, Windows 7 and need wireless G print server for Windows 7
from Atul (71456) to All Participants:
I am not sure about that.
At that point I saw not only was the support person clueless but completely unwilling to even do any amount of research or ask a supervisor etc so I just disconnected.
I was totally on board to buy this product for its multifunction support. But now I refuse to and I hope you do too until Linksys cleans up its act.
Customer Review: Doesn't work OFTEN... works on ONE computer
Summary: 2 Stars
This product took about an entire DAY to setup, and it is STILL not working on MOST of the computers in my home.
On the first computer I installed it, it works regularly, on all of the others it works RARELY.
I do not know what the problem is, and when calling LINKSYS the customer service was TERRIBLE. I got passed from one lackee to the next - I am a software engineer by trade, for 25+ years, and they go through the lame standard checkout and then finally pass you on to someone else.
But the first time I called, the guy made believe he couldn't hear me all of a sudden - I could hear him, and he was like "if you can hear me please call back, your call code id is ....... saying it way too ridiculously fast."
Horrible horrible - I've got a million things to do, with a home and raising three children, doing what I can to stay afloat - and can you imagine I've got to spend HOURS on a stupid little printer server?????
I bought the thing to do a simple little job, and I got RIPPED OFF not just once, but every minute I spend trying to fix it - guess I just have to face the music, that good old LINKSYS AND CISCO robbed me, and there's nothing I can do but leave this flame message, hoping that there business goes the way it should -
Let's FIRE THEM America!!!