Cisco-Linksys WUSB54GC Compact Wireless-G USB Adapter
by Linksys
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Category: CE
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Digital Photo Product Details
Manufacturer: LinksysAudio: English (Original Language)
Format: CD
Platform: Windows
Model: WUSB54GC
Product features:
- Simply plug-and-play operation to connect PCs wirelessly to networks
- Supports USB 2.0 with up to 54 Mbps, high-speed data transfer rate with automatic fallback
- Compatible with 802.11g and 802.11b (2.4GHz) standards
- Supports up to 128-bit WEP and WPA encryption security
- Compatible with Windows XP, Vista, and Vista 64-bit edition
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Digital Cameras Photo Reviews of Cisco-Linksys WUSB54GC Compact Wireless-G USB Adapter
Customer Review: Doesn't function and is backed by unsupportive service
Summary: 1 Stars
We started out with D-Link initially because back then it was the cheapest and easiest to access, but recently our adapter had technical problems and then physicall busted. We went to the store and when they were out of replacements the salesperson said get this adapter from Linksys instead. It's only a little more and it's a preferred brand nowadays.
We checked the box and all the compatibility, system requirements, special wireless numbers, etc. all looked fine and matched our desires and expectations.
Took it home, the installation hangs. Going online on another computer I found it's a known problem with a relatively easy fix (basically using Add New Hardware directly on the CD). The screens make for an easy to follow installation, no problems.
Nothing is automatically detected. The router is less than 40 feet from the stick, and has two thin walls to pass through. The old router got a great signal and a second more distant computer and a third computer a little closer but with more and thicker walls have no problem. I'm concerned it might be a technical problem but then it finds a network from one of our neighbors down the street! Their network was secured so even if we were pirates we could use them to test the product and it was too late to go over to ask permission, but lo and behold eventually, after 30 minutes of looking up the special paramaters to type to get it to hone in on our network, it finds it, says it's online and connected, I see a signal that fluctuates broadly and rapidly in strength, but it says I can't connect to the Internet. Didn't get the chance, the signal disappears.
This happens for about 2 hours and then it finally stays online, and the graphic for the Internet still won't light up but Internet Explorer finally works in spite of that and stays on for twenty minutes. Then off again all night. After scooting the computer closer, using -two- USB extenders, nothing's doing so I call support (thankfully free, but for a reason). I get some guy in India who seems informed, I don't think he's stupid, but I think his confidence in the product education makes him think whoever he's talking to is stupid. He's almost unbearably difficult to understand (He'd say the equivalent of "What's 4 + 4?" and I would say "Yes" to move the conversation along). After a twelve minute holding time he walks me through two things I told him I already did and tells me to talk to someone else about my router (the same one that works fine and worked fine before changing companies).
I spent a couple hours on their forums -- which only has other customers helping out except no one has half a clue because they're also getting screwed -- and find out that someone at Linksys finally told one person on the phone that the product has known issues with XP, especially Service Pack 2, and beyond that one of the recommendations they give to solve a general problem with this adapter is to use the Wireless Zero configuration utility that comes with XP -- but also told them that Wireless Zero won't work with their product, and you'll have to use the program that came with their CD instead. They said they'd like to inform everyone but don't have the means and going with new packaging would be too expensive. Seriously.
I tried every last thing I could find on those forums and then went to the live support chat on their site as a last resort. This person at least had some new ideas on what to fix but eventually hung up on me and ended the chat.
Who has fifty bucks to plunk down on a product that literally cannot work, sold by a company who knows it's effectively broken for 90% of the people who'll be using it, and supported by a lack of support (save for the rude or incompetent support)? Worst experience I've ever had with something like this, and no one will take it back. Run like heck lest the whole world be run like this and populated by such products.
Description of Cisco-Linksys WUSB54GC Compact Wireless-G USB Adapter
The easiest way to connect your desktop or notebook to a wireless network at up to 54Mbps, without opening the case. Connect your USB-equipped desktop or notebook computer to a wireless network at incredible speeds with the Linksys Compact Wireless-G USB Adapter. By incorporating USB 2.0 and Wireless-G the Adapter delivers data rates up to 54Mbps (5 times as fast as 802.11b), without the trouble of opening up the case of your desktop computer.Amazon.com Product Description Are you tired of running wires through your house to keep your computers networked and connected to the Internet? Have you recently purchased a wireless data card only to discover that you have to open up your computer to install it? Don't worry, help has arrived. With the Linksys WUSB54GC Compact Wireless-G USB Adapter, you won't need power drills or screwdrivers to connect to the Web anymore.
 The Linksys WUSB54GC Compact Wireless-G USB Adapter converts a USB port into a 54 Mbps Wi-Fi connection. |
By incorporating USB 2.0 and Wireless-G protocols, the Linksys WUSB54GC can immediately begin delivering data rates up to 54 Mbps (five times as fast as 802.11b) without the trouble of running wires or opening up the case of your desktop computer. To install the adapter, you simply plug it into any available USB port. (It's compatible with both USB 1.1 and 2.0 ports, but 2.0 will yield the fastest speeds.) You can plug it directly into your PC, or you can use the included USB extension cord to put the adapter anywhere you'd like, up to five feet away.
Because the adapter gets its power through the USB connection, no power cord is necessary. The included setup wizard walks you through configuring the adapter to your wireless network settings, step by step. The Linksys WUSB54GC lets you put your computer almost anywhere in the building, as long as you have a wireless signal to connect to.
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The new push-button setup feature makes it easy to configure your wireless devices. Just push the button on the access point and on your other enabled wireless device to automatically create a safe connection, protected by the industrial-strength security of Wireless Protected Access (WPA) and 128-bit encryption. This means that your data stays secure.
What's in the Box
WUSB54GC USB adapter, USB extension cable, setup wizard CD-ROM, user's guide on CD-ROM, and quick installation guide.
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