Cisco-Linksys WRT54G2 Wireless-G Broadband Router
by Linksys
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Digital Cameras Photo Reviews of Cisco-Linksys WRT54G2 Wireless-G Broadband Router
Customer Review: Easy set up, reliable and noticeably faster with latest firmware
Summary: 5 Stars
I was using an old SMC Barricade SMC7004VWBR router before getting the Linksys WRT54G2 V1 router. What an improvement in speed and reliability! The old router would drop the wifi connection every week or so. Not so with this router. It never dropped wifi connection even once! (Although I do reboot the router every few weeks due to a force of habit).
My router has been running since September 2008 and so far everything is smooth with absolutely no complaints.
NOTE:
After updating the firmware from v1.0.01 to v1.0.02 (dated 01/07/2009, available in the Linksys' website), there was a *very* noticeable improvement in speed of website access. (For example, Amazon's webpage loads much quicker). However, based on benchmark tests I tried, there was no performance increase with overall download speed. (For example, FTP of a large file takes the same time as before).
This tells me that the new firmware fixes some performance issues related to routing/translating network addresses, although there is no mention of this in the firmware release notes.
If you decide to upgrade your firmware, remember to backup your settings (located in the router admin webpage under Admin->Config Management). After upgrading, reset the router to factory defaults (through the webpage or the reset button)and then restore your backed up settings.
Customer Review: Worked for a while
Summary: 2 Stars
I purchased this item about 6 months ago and thought this topic needed to be brought out.
I replaced an older Linksys router this this one because of 2 reasons:
1) My cable modem is a Linksys and I thought they would 'talk' better back and forth, and
2) My old Linksys, while hanging and pausing frequently, still was pretty bullet-proof.
Setup was moderately easy and I was rocking. The problems started about 3 months ago when I would lose internet service on the weekends. Turning off and on, disconnecting the cable from the modem, etc. All the things I loathe to do with Wi-Fi equipment. The stuff should be setup and forgotten about. Last weekend there was no getting the unit back. My laptops saw and connected to the router but the communication between the cable modem and this unit was gone and not coming back. Maybe I wore out the reset switch! Any way, while I was looking at any other brands but Linksys, I found more than a few people saying there were looking to replace their WRT54G2 because it had died after only __ months (fill in 4 to 8 here). Any way, I'm not interested in dealing with getting and setting up a new router every 6 months. I'm going with someone else. I hooked up my old Linksys, pauses and all (yes I've messed with packet sizes), and will buy something hopefully a little more reliable this week.
Customer Review: WARNING: Will not work with Airport Express
Summary: 3 Stars
I bought this router to replace an older D-Link that was resetting wireless connections every hour. It was easy to install using my MacBook Pro although I am always nervous when an installer needs my system password and then proceeds to disable my network. But in the end it all came up and all the Mac and PC's connected fine and I was happy.
That was until I tried to print this morning. I found that my computer could not see the printer which was connected to my Airport Express. I checked out the Airport Express (which had been working flawlessly with the D-Link router) and saw that the light on the back was flashing orange. I tried restarting it - no good. I tried connecting to it from the Mac - no good. I did a full reset and I could connect to it from the Mac, but when I tried to connect to the wireless network, again it hung. Updated the firmware on the Linksys - no dice.
I finally gave in and called Linksys tech support. They told me that since all the other devices were connecting correctly there was nothing further that they could do to help me and advised me to call Apple. I called Apple and they said that they have a record of incompatibility between the Airport Express and the Linksys WRT54G2 but had no solution. Their suggestion was to return the WRT54G2 and get another Airport Express. Not sure what to do now.
Customer Review: It lasted just over the warranty period
Summary: 2 Stars
To my annoyance, this router has been intermittently giving up the ghost over the past six months. (The product is now 16 months old.) It starts out working, then, depending on the importance of whatever I am trying to download or upload, it runs slower and slower until it drops the connection, generally midstream in an essential email.
AFter untold hours of troubleshooting, my cable provider had me remove the router from the system, which seemed to cure everything (although it left me without a wireless connection.) This was two days before my Linksys 1-year warranty expired, so I called Linksys instead of tossing it out.
Linksys deemed my router perfectly healthy, so I reinstalled with their assistance (paying for this assistance for the second time, as my IP address had been changed by the cable co. during troubleshooting and this somehow required changes to the set up that I am simply too dim to accomplish myself.) It works, sometimes. Less and less often over time.
So here I sit, thoroughly out of warranty, having paid for one router and two installations, trying, with the last remnants of my poor, dim, mind, to do the math. I am pretty sure that I have come out on the losing end of this, but don't have time to discuss it now, as I have a great opportunity to recoup my investment over in Brooklyn...
Customer Review: Headache-Free Installation But Terrible Customer Service from Linksys (Cisco) When needed
Summary: 2 Stars
I had an older Linksys router, and it was complicated to install and setup.
However, this router is extremely easy to install and very easy to set up. You just need to let the installation disk run first, then follow instructions on the screen. It took about 5 minutes total to set up the router and have a wireless connection ready to go. The coverage is excellent.
Review Updated Nov. 15, 2009:
This Unit failed to work after nearly 3 months. I called Linksys Tech support (I never dealt with them before), to my disappointment, it was a TERRIBLE experience. Their tech support is India and are NOT easy to deal with, they just lead you for hours (and I mean I spent more than ONE hour each time I asked for support) through path that doesn't work, and at the end, it fails again. The other problem, you can not return this item until tech support approves that, and that was another Terrible thing. Linksys tries to get you frustrated and forget about returning it. They WILL NEVER provide you with a return number.
I never though Linksys (Cisco) can go that low in supporting their customer, I just couldn't believe it until I experienced that First Hand !!!!
I gave this item 5 Stars at first, but all stars vanished with the TERRIBLE tech support from Linksys. Just AWFUL Tech support.