Lexmark Inkjet Printer (Z1420)

Lexmark Inkjet Printer (Z1420)
by Lexmark

List Price: ~~$87.99~~
Category: CE
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Digital Photo Product Details

Manufacturer: Lexmark
Audio: English (Original Language)
Model: 10M0900/Z1420
Product features:

802.11g/b network compatible inkjet printer
High quality printing from virtually anywhere in the home over a secure wireless network
Share wirelessly among multiple computers
Windows and Mac compatible
USB connectivity also supported for convenience

Accessories:

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Customer Review: Received 2 Defective Z1420s
Summary: 2 Stars

After calling Customer Service (generally very helpful) to install the first Z1420 that I received, we diagnosed an inoperable wireless print server. OK, Lexmark said to keep that one and use it until a replacement arrived. The second installation stalled at the exact same step. Figuring I must be doing something wrong, I called Customer Service again. After going through all sorts of restarts, the CS Rep said that I had a second defective wifi unit! What sort of error rate would they have for these printers that I got 2 defective ones?!? Since this was a great inconvenience to me, Lexmark said that they would send an "upgraded printer that might also be a scanner". I thought, "OK, whatever, just get me one that works!" The 'all-in-one' that I received next did not have built-in wireless. What kind of an upgrade is that - not having the one feature I bought the printer for?!? Fortunately, when I called Customer Service, the rep quickly agreed that I was sent the wrong type of printer and agreed to send me a wireless all-in-one (X4530). Well, two days later an X4550 arrived. That one installed fine on my 'base' desktop computer that is connected to my wireless router, but I had to call Customer Service (again) for help installing my laptop. This CS rep was not so friendly, and tried to blame the problem on the amount of RAM on my laptop. While helping me, he also tried to insult my internet connection, but I told him I have a high-speed cable connection, so he gave up on that. I could not accept the RAM explanation, and I told him that there was no way that the low amount of RAM was preventing my laptop from sending a simple document through the air to my wireless router! After some reconfiguring of some settings, he was able to get the printer working properly.

(Note: Except for the fact that my computer was running slowly as it was apparently still trying to "wake up" and the software incorrectly directing me to use the USB printer cable when installing the laptop, I think I could have installed the laptop without having to call CS.)

So, to sum it up, the printer is wirelessly printing now, both from the base computer and from my laptop. Quality is just fine for school projects, maps, and other household uses. I haven't tried photos yet, but the sample page had a picture that came out OK. I have had quite an ordeal with what I expected to be a simple printer purchase, but Lexmark has done the right thing, and I expect I will be happy with the printer now.

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Description of Lexmark Inkjet Printer (Z1420)

Experience the convenience of printing wireless with the Z1420! Compatible with 802.11g/b, enjoy high-quality printing from virtually anywhere in your home over your secure wireless network. Print fast -- up to 24 ppm black and 18 ppm color. Also, create brilliant photos with optional 6-color printing and professional quality text and graphics with up to 4800 dpi.

The Lexmark Z1420 was named to the 25 Products We Canâ?TMt Live Without List from PC World in January 2008.

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