 |
Digital Cameras Photo Reviews of LaCie Hard Disk 1TB USB 2.0 External Hard Drive designed by Neil Poulton 301304UCustomer Review: Problems mounting, lost all data after 3 months, terrible customer service Summary: 1 Stars
I rarely write reviews, but my experience with this product was truly terrible. I have been a LaCie user for over 5 years and have two other drives in the Porsche design series that I use all the time and haven't given me any problems. I have a relativity new macbook and I run several drives and external drives through a usb hub. I rarely use it outside of this setup and the drive lived unmoved on my desk. From day 1, this drive had problems when I would put my computer to sleep. Often I would put my computer to sleep and it would wake up again. I would repeat this process two more times until it finally went to sleep. Other times I would wake up the computer and the drive wouldn't mount. Note that the other two LaCie drives are functioning just fine this entire time.
One day less than 3 months after purchase, my computer crashed. When I restarted the LaCie drive would not mount, gave me a bunch of errors, and after trying to fix and recover my data for hours there was nothing I could do but reformat. So I contacted LaCie's customer service and the best they would offer me is to ship (at my expense) it in and they can look into it and reformat. They even said the problem was that I needed to manually eject the drive before putting to sleep and the problem was my fault. Seriously? If the drive fails and is completely untrustworthy after 3 months, still under warranty btw, then they need to replace that product immediately, and try and recover my data! Lucky for me I had a backup only a week old, but I can never trust this drive or company again.
Customer Review: Beauty and brains. Summary: 5 Stars
Who says you can't have both beauty and brains? This Lacie hard drive looks sleek on my computer desk and holds more information than I certainly can. I loved this hard drive so much I purchased a 2TB one about one year after my first. I've owned my 1TB for more than two years now and am loving every byte of it.
Some people may be concerned with fumbling software that auto-starts upon booting -- but not this one. At least, if there was something of the sort, I got rid of it on day one of use. Others may concern themselves with how safe their data is over a long period of time -- I can't speak for anyone who has owned it longer than I have, but for the past year everything has been looking great.
Just about the only thing that bugs me the most is the strong led light under the front of the drive. To some, led lights are appealing and give any device a nice futuristic look. I rarely mind except when I try to go to sleep. I'm not big on lights when I go to bed, so I need to turn it off at night; I'd hate to take away from the aesthetics by covering the led light with some duct tape or something, haha.
Here's a short list of pros and cons:
Pros
-Great design
-Large storage
-No annoying software
-Convenient on/off switch in the back
-Seems very sturdy/durable
Cons
-Requires an AC adapter (I'm moving toward portable drives now)
-Very strong led light in front (I turn off my drive at night)
-Can tend to heat up quite a bit in use
Customer Review: I love LaCie Summary: 5 Stars
This drive seems very nice. I've had it a week. Using it on my iMac Dual Core. Installed right away using the included utility software. Very simple, straightforward. All good.
What is AMAZING is the company that makes this drive.
I also have an 18 month old 500GB Porsche design drive from LaCie. That drive just died, which necessitated the purchase of this new 1TB drive. I have Mozy for offline backup, so I wasn't too too worried about the dead drive.
Because the drive was still under warranty, I thought I'd call LaCie to see what would happen. I did this before I bought the new drive, just to test out what the company was made of. All drives eventually fail, and as I shopped, LaCie seemed unique with its 2 year warranty. I called their USA offices in Oregon. Was on hold for a minute before a very nice rep picked up, got some info from me, and suggested that it might be the power supply (my drive light was flashing alternating red and yellow). After a 12 minute call, I was shipped a new power supply which arrived a week later. All free.
So I plugged my drive into the new power supply, and presto, ALL MY DATA WAS THERE! Since I had 350GB of home videos (personal, irreplaceable stuff), I was ecstatic. Although Mozy has my data, it was going to be a bear to download 350gb of files. Now I don't have to.
The guys from LaCie handled my problem the way I would expect a great company to handle such things. I'm a customer for life.
Customer Review: The best external hard drive I ever owned Summary: 5 Stars
Pros: I ordered this on Amazon and received it within only a couple days. The hard drive looks fantastic and set up was as easy as just plugging it in. The included back up software works quite well for backing up your main hard drive. It runs in the background and saves everything in a compressed dated file in case you need to retrieve it for use later. USB 2.0 is plenty fast for movies or anything else that the average user needs. If you want to play a graphics intense game from your hard drive you should put that on the internal drive or get an exernal that has eSata. Otherwise USB 2.0 works perfectly for playing full dvd-rips and even blu-ray rips. Plus this thing is whisper quiet. If it didn't have the cool little blue light, you probably wouldn't know if it was on.
Cons: Does USB instead of esata count as a con? Just make sure you get what you need. This has worked great for what I wanted. The only real negative is the short usb cord that is included. I had extras but the included one is rather short if that is all you've got. If this is a problem for you, then just shell out for a usb cable as well. They can be found for dirt cheap and having the spare mini cord you get with this has been useful for me with some other things I hook up ;)
Overall: I will buy lacie external hard drives for the rest of my life. One of the best purchases I have made. No joke. I am extremely happy with it and would recommend it to anyone.
Customer Review: EXCELLENT product ,,, EXCELLENT price ,,, AWESOME!!! Summary: 5 Stars
I just purchased and received my ,,, "LaCie 1 TB USB 2.0 Desktop External Hard Drive, Designed by Neil Poulton 301304".
I am 100% SATISFIED with this product & price. The criticisms "reviews" that I read are all bogus when compared to my machine.
Criticisms such as, paraphrasing, "The USB cable is too short.", "The flimsy plastic case is easily buckled.", "No fan.", "Design 'Label' is unnecessary, flamboyant."
--- The Cable Length is perfect for my Laptop, I can do without more messy and unnecessary cable.
--- My Case is built like a VAULT. It is Extremely STURDY on all sides.
--- Having no noisy and unnecessary fan is ok with me.
--- While I agree any Design Label is unnecessary, please NOTE my label is invisible, transparent, albeit opaque, translucent and mounted on side near the rear, ,,, not a problem, have to look for it.
I have a MacBook Pro and chose, as one reviewer suggested, to not use the Enclosed Software.
I plugged the LaCie into my MacBook Pro and ran the MacBook Pro Disk Utility, formatting took less than a minute; I created 2 Partitions; One for MacBook Pro "Time Machine" backup Data ,,, and One for me, storage & stuff :-)
I like the convenience of the "On/Off" Switch !!! -- I love the long ambient blue Access Light !!! -- It is very quiet for electro-mechanical disk drive. -- It quickly Mounts & Un-Mounts from my MacBook Pro !!!
More Customer Reviews: ‹ 1 2 3 4 5 6 7 8 9 10 › Last Review
|
 |