Kensington Mini Car Charger for Mobile Devices with USB Port
by Kensington
Our Price: $15.48
Availability: Usually ships in 1-2 business days
Category: Wireless
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: KensingtonBrand: Kensington
Edition: Wireless Phone Accessory
Audio: English (Original Language)
Model: K38054US
Publisher: Kensington
Studio: Kensington
Music Label: Kensington
Product features:
- Charges any USB-powered device
- Lightweight and ultra-low profile
- Compatible with most vehicle power ports
- LED power indicator
- Sleek design blends with your car's interior
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Digital Cameras Photo Reviews of Kensington Mini Car Charger for Mobile Devices with USB Port
Customer Review: Item is misrepresented but functional
Summary: 2 Stars
The item pictured is not the item being sold. The item description and image is wrong on the web site and on the actual packaging. The actual item in the box has no led indicator light. I called customer service at Kensington and they are aware of the problem but have yet to resolve it. It has been "escalated" to have the description changed. The item is functional, but I purchased an item with a led indicator light because I wanted that feature, so I am disappointed. I paid for the item depicted and described, including the led power indicator feature, and that is not what I received. I did see one other review that said it had no led indicator light but I thought it was an individual mix-up, not a systemic problem. This is a clear failure of the Kensington quality department. They are knowingly manufacturing a different product (probably for a cost savings) and continuing to package and market it as the original design (maybe to use up a supply of existing packaging). They are aware of the problem, but dragging their feet to fix it. They have a 90-day money back guarantee, but require the buyer to send the item back at the buyer's cost. They are also aware that this policy is unfair to the consumer who has received a misrepresented item, and is required to return it at their own cost, and are recommending escalating that as well. Kensington products are manufactured in China were quality is of much less importance than cost, and customer satisfaction is of no importance. Having lived in China I can say that this is a classic example of the "cha bu da" (meaning "good enough") attitude. The customer service representative was however extremely polite while not resolving my issue to my satisfaction.
Description of Kensington Mini Car Charger for Mobile Devices with USB Port
Charge your Blackberry or any other USB-powered device without cluttering up your car. The Kensington USB Car Charger has all the power you need in an ultra low profile design that integrates into your vehicle´s interior. Charges any USB-powered device, including mobile phones/smartphones, iPhone, iPod, MP3 players and more. Additional USB Power Tips sold separately.Digital Cameras & Photo Categories
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