Customer Reviews for Handspring Visor Prism

Handspring Visor Prism
by Handspring

Handspring Visor Prism Category: CE
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Digital Cameras Photo Reviews of Handspring Visor Prism

Customer Review: The best
Summary: 5 Stars

I finally made the leap and purchased this product. It is awesome and I use it all the time. Love USB compatibility, so much color, and all features that it comes with which includes some games! However, I was sad that it did not come with an ebook reader and spent two days at palms site finding it. Should come with one. However, overall all, this is a wonderful product!

Customer Review: Buy This!
Summary: 4 Stars

Looking for a PDA? Spend a little more and get COLOR!
I did a lot of comparing and decided on Handspring because of the versatility of the handspring add-on components...insert a module and your handspring becomes a digital camera or an MP3 player or a phone or even a pedometer! and for a little bit more I could get a color one, so the Prism was my choice. I got it last week and I just love it, and I'm not even using it fully yet. The color screen is very nice and crisp and the hot-sync is quick and easy...just set it in the cradle and push the button...you're synchronized.
A tip for AFTER you've bought it...don't go out and buy software, download on the net and try before you buy. Quality varies.

Customer Review: Not Meant for Everyday Use
Summary: 1 Stars

I don't know what the kind of thinking went into the Handspring Prism, but durability was not one of them. Further complicating matters is the poor soldering job of the contacts which are attached to the base of the Prism, (which are needed to recharge or Sync the unit).
At one time, the original model for the Handspring was made out of wood; they should have stayed with that medium. The plastic case used for the prism is about as fragile as an eggshell. Secure the Prism with some sort of bungee cord or else it'll shatter when it hits the ground, or as has happened to me the base contacts fell off.
The contacts at the base of the prism are susceptible to breaking off, this because of the poor soldering job that is utilized during the production phase.
For what I paid for this..., When initially rolled out) I should have waited, because there are much better PDA units out there and at better prices.
There have been reports in trade publications that there is a merger with Handspring and Handango, which has left many wondering what are Handsprings intentions in the PDA market?
Any problem with Syncing with the XP OS is the fault of the owner. Handspring placed support files on its web page for all to download. If someone complains that they are having problems with the Prism not working with XP, they failed to either download the newest edition of the desktop, or they downloaded the file and failed to read the instructions.
Currently I am a college student holding down a full-time job and utilize the Prism for scheduling at school and turnover notes when at work. I also run both versions of XP (Home and Professional), syncing is not a problem.
In conclusion, if you can make a promise to yourself that you'll cuddle, hold, wear white gloves and exercise extreme caution while using the Prism - Go for it. However, if you plan to use the unit in real world situations take a pass.
Until Handspring makes an affordable titanium case model, or one utilizing an all rubber case, they've lost me as a customer.

Customer Review: Bright, beautiful screen! Is it a PDA or just plain fun?
Summary: 4 Stars

I finally upgraded to an official personal digital assistant after finally deciding to part with my trusty Sharp Wizard. The Prism was a good choice. I purchased a Palm 505m for a friend for Christmas, so I've been able to side-by-side compare the two. Palm looks cooler, hands down. But Handspring has a workhorse feel to it. (I'm trying out some games on it and it's great fun. I'd say it rivals Gameboy, but hey, what does a 50-year-old know about handheld games?!) Between the two, the Prism's color screen is far and away the best. Holds up well even in daylight. I'm still getting to know all its tricks (quite a step from the Wizard), but I feel confident I made the right choice. By the way, I found these reviews on Amazon very helpful in making the selection between the Palm and Handspring. Believe the owners!

Customer Review: A fair to mediocre product ... while it lasts
Summary: 2 Stars

Had problems with these things from the start. The first one had a flaky display that flickered, the second one had a defective cradle that wouldn't charge. After much arguing with Handspring about how doing a hard reset of the unit would not fix a short in the cord on the cradle, I finally got all the parts and pieces working. By the way, Handspring technical support is probably the second worst I've ever encountered. Their toll-free line is just a recording telling you to call back on a non-toll-free line. That line is only available during business hours (California time), and wait times are regularaly 30-40 minutes. Finally, their support is pay-per-incident, an ugly trend in the industry these days.

The unit worked pretty well for about six months. But then, I've found most Palm devices are created equal as far as that goes. Display is crisp, colors are vivid, although if you're going to be using this outside, you'll probably want do get a model with a passive display rather than an active display like this one. It's almost impossible to see in sunlight.

One thing I have noticed is that after six months, the unit doesn't hold it's charge quite as long. I've gone from three days between charges to just over 1 day. While this is supposed to be common with NiCad devices, the fact that you can't change the battery in this unit leads me to the conclusion that it's intended to be a rather expensive disposable device with about a 12-14 month lifespan. With the emergence of cell-phone PDA's and Internet PDA's, the unit will probably be obsolete before it's non-functional, but if you're planning to hold on to your PDA for a while, you'd best read carefully about replacement parts before making your decision.

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