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Garmin nüvi 1350/1350T 4.3-Inch Widescreen Portable GPS Navigator with Lifetime Traffic by Garmin
Digital Photo Product DetailsManufacturer: Garmin Brand: Garmin Edition: Electronics Model: 010-00782-26 Publisher: Garmin Studio: Garmin Music Label: Garmin Product features: - Widescreen ultra slim GPS design with 4.3-inch WQVGA touchscreen display; interface features improved graphics and a new slide control for menu operation
- Pre-loaded with City Navigtor NT maps for North America, including more than 6-million points of interest and turn-by-turn directions with spoken street names (text-to-speech)
- Pedestrian navigation capability enabled through optional CityXplorer maps, while ecoRoute suggests fuel-efficient routes to save drivers money and fuel
- Integrated FM traffic receiver and free lifetime traffic updates for alerts about traffic delays and road construction that lie ahead on your route
- NOTE: Model number on the box is 1350T because the traffic receiver is included; however, the model number on the device itself is 1350 as the "T" in 1350T refers to the additional component
Accessories:
Digital Cameras Photo Reviews of Garmin nüvi 1350/1350T 4.3-Inch Widescreen Portable GPS Navigator with Lifetime TrafficCustomer Review: Chapter 1, more to come. Last Chapter and an unhappy ending. Summary: 2 Stars
Received my unit yesterday, a Saturday, when technical support is unavailable. Initial charging took several hours (using a video camera USB cable since Garmin does not provide one with the 1350). As others have noted, there is no instruction manual provided either, apparently a cost-saving strategy for Garmin, but very inconvenient for the user. Having used a Street Pilot for many years, and following the logic of spelling out the name of a city, I was immediately stymied. Couldn't enter the second letter. I also could not erase the letter entered. "Back" was my only option, which sometimes required that I go back several screens. I "played" with that issue for some time (much too much) before I discovered that you only enter the first letter of the city and hit "done" and a list appears. Now how in the world is one to know that since there is no mention of that "feature" in the (very) tiny "Quick Start Manual"--which is virtually useless? Strike virtually. And strike manual. I then returned to the "erase" problem. Spent much too much time trying to figure out why nothing happened when I tapped the eraser in the upper right corner of the screen to correct a typo. In addition, the back and forward arrows were not working properly. Checked the "Help" menu on the device and found the following entry regarding calibrating the screen: "1. Turn off your device. 2.Press and hold the power key for about 30 seconds until the calibration page appears. 3. Follow the on-screen instructions." SORRY, that doesn't work. The calibration page never appeared, despite (too) many attempts at bringing it up. Went to Garmin's support page on the WEB, and found the following calibration instructions:
1. Make sure the Device is turned off
2. Press and hold the top left corner of the touchscreen
3. Power the unit on whilst keeping hold of the top left corner
4. Continue holding the top left of the screen, after 30 seconds, a small dot will appear
5. Release the touchscreen and accurately touch the dots in turn as and when they appear
6. Once complete a message will appear, `Calibration Complete', Touch OK
That worked. You might think that Garmin would have caught the misinformation on the device. Or better yet, how about a basic but useful instruction manual? Before discovering how to calibrate the screen, and out of utter frustration, I was very close to calling Amazon and sending the unit back, assuming that it was defective. What is defective is Garmin's failure to provide easily accessible and accurate help information. Since I am in the complaint mode, it is also worth mentioning that getting back to the main screen (depending on where you are) can involve many taps on the screen. An inconvenience that should be able to be corrected easily.
Leaving the above aside , I am pleased with the size and weight of the 1350. I know from years of experience with my Street Pilot that the inaccuracies of the software are many, and unavoidable: suggested turns onto streets that don't exist, streets that end in fields (Arizona), streets that aren't where the unit says they are (Sioux City), and being sent the long way around because the distance (undoubtedly as the crow flies) is shorter even though the drive time is substantially shorter if one gets on a major highway(Connecticut). Miss an exit from a highway, and instead of being instructed to turn around and go back a mile or so, one (me) can be told to go miles down a parallel road--which happened to be partially unpaved in my case (Idaho)! Conclusion: don't expect miracles in terms of the directions. Sooner or later you are going to misinformed, but that appears to go with the territory. Don't bother calling Garmin to complain about incorrect directions. Not only will you not get more consolation than what I have provided, you may well wait 30 or more minutes to speak to someone.
In summary, I have spent too much time trying to figure out the intricacies of the 1350. I am reserving final judgment, however, until after using the unit in my car. More to follow.
Chapter 2. First "road test." I would give it a C- in terms of directions; an A in terms of start-up time, graphics (including lane assist), and sound. I just went to my local Trader Joe's, taking a So Cal freeway. From the get-go, the unit wanted to take me to surface street that runs parallel to the second freeway that I normally take. I ignored the spoken directions and proceeded to exit to that freeway, knowing that it is significantly faster and easier. It took several hundred yards before the recalculation. Upon leaving the freeway, the unit instructed me to turn right at the light at the end of the exit, even though the shopping center where the TJ's is located is straight ahead and across the street from the light. I like to think that had I turned right, I would have eventually made it to the store, but I have no idea how. After a subsequent stop at a local hardware store and heading for home, the unit wanted to take me to a main north-south street about a half-mile away even though there was a parallel one right in front of me. I turned on the closest one, and it was several hundred yards before the recalculation. From that point on, the directions were accurate. In fairness, the map clearly and accurately showed both streets to which I refer in the latter example, and it was obvious that I would quickly end up on that main north-south street that takes me home. Nevertheless. . . It may hard to visualize what I have described, but the point should be clear: GPS technology, while impressive, is far from perfect. I would still give the 1350 4 stars, and it is a significant improvement over my antique Street Pilot. I should add that while putting in my favorites, I found that I could spell out the name of the streets. Apparently my inability to do so before was related to screen calibration.
LAST CHAPTER: It is going back to Amazon today. Over the weekend, it turned off on its own about 10 times, half while on battery and half while on car power. Called Garmin this morning and they reinstalled the software. I was just entering an address to return to the area where the NUVI had turned off, and it turned off twice in the process. I used it last night, without it turning it off, but the accuracy of the directions, on a scale of 1-10, was a 1 (one). It was taking me off the freeway 2 1/2 miles before the correct exit. I ignored the instructions, and at the end of the freeway exit (which was the street where my destination was--probably the biggest N-S street in Glendale, CA) the NUVI told me to keep going straight instead of turning left and proceeding about 1 1/2 miles to my destination. That was the most egregious of at least a dozen other examples, and those in 4 days of use. I've asked for a replacement, which Amazon is sending immediately, but as of now I am skeptical and very disappointed. Now a generous 2 star rating.
Description of Garmin nüvi 1350/1350T 4.3-Inch Widescreen Portable GPS Navigator with Lifetime TrafficThe widescreen nüvi 1350T adds free traffic alerts to the nüvi 1350. In addition, this ultra-thin GPS has preloaded maps for North America or Europe, announces streets by name, guides you to the proper lane for navigation, offers pedestrian navigation options and calculates a more fuel-efficient route with ecoRoute. Ultra-thin, affordable, feature-rich navigation with traffic alerts. Click to enlarge. | With nüvi 1350T's widescreen display, you'll always get the big picture. Click to enlarge. | Easy-to-use touchscreen interface. Click to enlarge. | Preloaded with nearly 6 million points of interest. Click to enlarge. | Includes a wealth of travel tools and more. Click to enlarge. | Navigate City Transit With its enhanced pedestrian navigation capabilities, nüvi 1350T is the perfect travel companion for getting around town. Download optional cityXplorer content to help you navigate city public transit. Know where to walk, where to catch the bus, subway, tram or other transportation and how long it will take to get there. cityXplorer maps are available for select cities throughout North America and Europe. And with prices as low as $9.99, you'll have money left over to spend in the big city. Take It With You Twenty-five percent slimmer than other nüvis, you can take the ultra-thin 1350T anywhere. It easily fits in your pocket or purse, and its rechargeable lithium-ion battery makes it convenient for navigation by car or foot. Know the Lane Before It's Too Late No more guessing which lane you need to be in to make an upcoming turn. Lane assist guides you to the correct lane for an approaching turn or exit, making unfamiliar intersections and exits easy to navigate. See More With nüvi 1350T's widescreen display, you'll always get the big picture. View map detail, driving directions, photos and more in bright, brilliant color. Its sunlight-readable, 4.3-inch display is easy to read--from any direction. Get Turn-by-Turn Directions nüvi 1350T's intuitive interface greets you with two simple questions: "Where To?" and "View Map." Touch the color screen to easily look up addresses and services and get voice-prompted, turn-by-turn directions that speak street names to your destination. It comes preloaded with detailed City Navigator NT street maps, nearly 6 million points of interest (POIs), 2-D or 3-D maps and the speed limit for most major roads. Its digital elevation maps show you shaded contours at higher zoom levels, giving you a big picture of the surrounding terrain. With the 1350T's enhanced user interface, you can slide your finger to conveniently scroll between screens. You can also upload custom points of interest (POIs). And with HotFix satellite prediction, nüvi calculates your position faster to get you there quicker. Receive Free Traffic Alerts Steer clear of traffic with nüvi 1350T's integrated FM traffic receiver and free lifetime* traffic updates. Receive alerts about traffic delays and road construction that lie ahead on your route. Next, simply touch nüvi's screen to view traffic details or detour around the problem area. Go Beyond Navigation Navigation is just the beginning. nüvi 1350T saves you gas and money with ecoRoute--a green feature that calculates the most fuel-efficient route, tracks fuel usage and more. The 1350T includes many travel tools including JPEG picture viewer, world travel clock with time zones, currency converter, measurement converter, calculator and more. With photo navigation, you can download pictures from Garmin Connect Photos and navigate to them. It's also compatible with MSN Direct (receiver purchase and subscription required). With its "Where Am I?" emergency locator, you always know your location. Simply tap the screen to get your exact latitude and longitude coordinates, the nearest address and intersection, and the closest hospitals, police stations and fuel stations. The 1350T features Garmin Lock, an anti-theft feature, and is compatible with our free Garmin Garage where you can download custom custom voices and vehicles. Enhance your travel experience with optional plug-in microSD cards. What's in the Box nüvi 1350, pre-loaded City Navigator NT for North America, lifetime traffic, FM traffic receiver with vehicle power cable, vehicle suction cup mount, and quick start manual. Compare all Garmin nüvis Click the button below to compare by series, user type, and features. 
Visit Garmin.com at https://www8.garmin.com/support/download.jsp to get the latest firmware updates for your nüvi to keep it current and performing at its best. *Lifetime traffic extends for the useful life of your Garmin traffic receiver (as long as you own a compatible Garmin GPS) or as long as Garmin receives traffic data from its traffic supplier, whichever is shorter. Traffic content not available for all areas. See www.navteq.com/rdstraffic for traffic coverage areas and www.garmin.com/traffic/fm/navteq.html for program License Agreement containing complete terms and conditions.
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