Garmin MapSource City Navigator, North America DVD-ROM for Garmin StreetPilot GPS Units
by Garmin
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Digital Cameras Photo Reviews of Garmin MapSource City Navigator, North America DVD-ROM for Garmin StreetPilot GPS Units
Customer Review: Locatrions not correct
Summary: 4 Stars
I recently updated my Garmin Street Pilot 2620 to Ver 8 from Ver 6 and encountered some inconsistencies with existing waypoints, destinations, and certain freeway exits. Finally discovered that all points on version 8 are actually about 150 ft North of where the software thinks you are.
This may not be a major problem to most users, but have found that if your destination is 100-200 ft north of a cross street, it will not tell you to make the last turn. Also, when driving West on freeways in Southern California with carpool lanes, the software positions you in the carpool lane (even if you are in the far right lane)and gives you exit information based on the carpool rather then the regular lanes. This is sometimes incorrect since in certain locations, the carpool lane exits to the right while the regular lanes exit to the left (4 lanes off)
Since I use the unit for extensive motorhome traveling throughout the country, I now have to question all exit information when traveling East or West on freeways or divided streets. This is a pain.
Sent e-mail to Garmin regarding this, but so far no response.
Customer Review: Watch for outdated editions
Summary: 3 Stars
I purchased this map set for my eTrex Vista HCx unit on 8/4/2008. It worked fine, but it was not the latest version. When I installed it I was immediately notified by the installer program that there is an update available. Next I got on Garmin's web site and it said you can get a free upgrade within 30 days of purchase. I called the next day and was told that, unfortunately, free upgrades do not apply to maps purchased separately from a GPS unit. The update to City Navigator North America 2009 would have cost me $75 on top of the $80 I just paid Amazon for the DVD. It seems like this is probably a common problem (stale versions in inventory), but the fact that you immediately have to pay for an upgrade to get current doesn't sit well with me. Most other software products include at least one free upgrade so you are starting with the most current version. I think Garmin should be dinged for this unreasonable policy. As a result of this situation, I returned the City Navigator 2008 version and will order the 2009 version directly from Garmin. I am not happy about this, but I like the GPS unit, so I will begrudgingly go through the hassle.Customer Review: Just OK....
Summary: 3 Stars
#1 Expensive! But it's your only option if you want your 60CSX to have street maps and turn by turn directions. You would think Garmin could bundle this if purchasing them both.
#2 Pain to get downloaded to 60CSX. I got it unlocked easy enough, got it installed on my laptop, but ran into major problems when trying to transfer to the device. tried to for a few hours without luck. Finally called Garmin tech support and after wainting on hold for 1/2 hour they were very helpful and polite. Said they have seen the problem before and it is a problem with the latest version on some models. Ended up having to use the device as a mass storage and transfer the maps directly to the SD card without using the software.
#3 Not to current. Even with version 8, I have already found a couple of addresses not in the data base, guess that is to be expected with all the new growth in Vegas.
Having said all that, I don't have other mapping software to compare this to, it seems to work ok. I would buy again and Amazon was fine with product and shipping.
Customer Review: 6k miles, 1 month, make sure to turn off dirt road routing!
Summary: 3 Stars
I went 6k miles with a pop up camper and it worked flawlessly. Got me everywhere I wanted to go. Only catch is onetime it took me down a 4x4 only road and I was towing almost 3k lbs. Um... 6 miles 40 minutes. My fault for blindly trusting and not turning avoid unpaved roads. I admit there are some areas that are not mapped properly, but overall it is a good software. I did have issues installing it, but with a 5 minute phonecall to garmin, they resolved it quickly. I think that Garmin charges too much for the software then doesn't provide updates often enough, but I guess they need to make a profit too. I too had to upgrade to a CSx to get a 2 gig card in my gps so I could go cross county, but it was worth every penny. No more "Um where are we?" or "Did we miss our exit, oh crud, now where do we turn". It has kept me in line for far too many miles.
The installation issues, the cost, the unmapped areas, and the map size are most of the reasons I didn't give this a 5 star. It's worth the cost, but there are a few things to tolerate.
Customer Review: Ridiculous "unlock" procedure - continued
Summary: 1 Stars
The unlock procedure for this map is ridiculous. You must be connected to the net, and you need to go through multiple pages of baloney and enter all of your personal data in detail before you can even get a chance to get the "unlock" code. The CD comes with a "coupon" code which you must enter more than once to get the chance to enter your serial number. The problem is the serial number I have doesn't work and Garmin isn't open on the weekends. I paid over $100.00 bucks for this aggravation? Unbelievable.
Update - Contacted tech support today (Monday) and was told I cannot unlock the software without my GPS unit. This is ridiculous. I bought and paid for a GPS unit, the software for using it on my laptop, and now I have purchased an update (>$100.00) which I can't install on my laptop because I don't have my StreetPilot with me. None of this is explained in the upgrade instructions. I will never buy anything from Garmin ever again, and I recommend you don't either. I'd give it no stars but that isn't possible.