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D-Link DWA-125 150Mbps Wireless USB Adapter by D-Link
Digital Photo Product DetailsManufacturer: D-Link Audio: English (Original Language); French (Original Language) Format: CD-ROM Platform: Windows Vista Model: DWA-125 Product features: - Enhanced Wireless Reception and Performance Based on Draft 802.11n Technology
- Better Wireless Technology - up to 4X Faster than Standard 802.11g
- Connect a Notebook or Desktop PC to a Wireless Network
- IEEE 802.11n,IEEE 802.11g,IEEE 802.3,IEEE 802.3u
- Wi-Fi Protected Access,Wi-Fi Protected Setup
Accessories:
Digital Cameras Photo Reviews of D-Link DWA-125 150Mbps Wireless USB AdapterCustomer Review: Bought to replace a Linksys G Adapter - 3 hours later still not working Summary: 1 Stars
I bought this adapter at Office Depot ($34.95) two days ago after my Linksys G Adapter went out (worked well for years, no problem, stopped working while I was out of town and crashed my system - 3 hours on the phone with Dell Tech support which got me ABSOLUTELY nowhere - and I like Dell but was pretty fed up with them when I fixed the crashed disk problem myself by just putting the boot CD's into the drive and realized what the problem was all on my own).
I'm running on Windows XP Home service pack 2 and a Linksys wireless router. First Dlink rep in support could not get it to install and blamed Norton and McAfee programs for preventing it from working (I've never subscribed to either, I use Malware Bytes - worth it's weight in gold) Support could/would not assist with removing the virus protection programs so I uninstalled them myself using the add/remove programs in the control panel, then tried to reinstall the adapter and drivers on my own. No luck. This is suppose to work in either G or N mode - I suspect it really isn't G mode compatible.
I called tech support back and got a slightly more knowledgeable person who ran me through a more detailed diagnostic and determined that a different driver, not on the packaged install disk, was needed for my OS configuration. He was suppose to email it to me but the email never came. I called again, got another tech support person who showed me how to download it off their internet site directly but I didn't have a working thumb drive so off to Walmart for a quick 2G thumb drive, down loaded the updated driver over the internet and upload it on to the desktop machine. Unzipped and install the correct driver on the target machine. Still no luck. But on a reboot it did at least acknowledge a wireless connection (not connected, but at least recognized the device for the first time).
Called support AGAIN, got a guy who I'm not sure was totally aware of the issues and he recommended that I return the device to Office Depot. No reason given, just suggested I return it.
Not wanting to give up (or get into my car and drive to OD and return an item and start this process over), I went out on my own. Unplugged, replugged the adapter, the the device bubble at the bottom, got the "unknown device" read from the Windows network set up wizard which said that it "malfunctioned" and Window's did not recognize it. It is possible (this computer was built in 2006)that the USB port type is older (G vs. N - whatever that means) and doesn't support the speed for this adapter. Although it's marketed as being compatible with both, in my case it clearly was not.
Ultimately I didn't want to work so hard to connect a device that might not reconnect again later, so ultimately I took it back to OD. I got my $ back. But D-Link spent who knows how much time on the phone with me and got net negative revenue. They over marketed capabilities and under delivered - not the first firm to do so but they aren't informing their information share about the incompatibility so that they can identify the impasse in an efficient manner and cut their losses. This is an operational drain on the company. I would sell their stock if I had any.
Description of D-Link DWA-125 150Mbps Wireless USB AdapterD-Link DWA-125 150Mbps Wireless N USB Adapter
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