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D-Link DIR-855 Extreme-N Duo Dual-Band Draft 802.11n Media Router by D-Link
Digital Photo Product DetailsManufacturer: D-Link Format: CD-ROM Platform: Windows Vista Model: DIR-855 Color: white Product features: - With some routers, all wired and wireless traffic, including Voice over IP, Video Streaming, Online Gaming, and Web browsing
- The DIR-855 utilizes MediaBand (5GHz), which is the best technology available for wirelessly streaming multiple HD videos across your network
- Delivering best-in-class performance, network security, and coverage
- Create a dualband wireless network to share high-speed Internet access with computers, game consoles, or media players from greater distances
- Intelligent QoS technology prioritizes Internet traffic as well as wired and wireless network traffic
Accessories:
Digital Cameras Photo Reviews of D-Link DIR-855 Extreme-N Duo Dual-Band Draft 802.11n Media RouterCustomer Review: Better to get two different routers (from different manufacturer) Summary: 1 Stars
If you like electronic geegaws and other gee-whiz additions to what would otherwise be a garden variety router, this is your product. If you just need industrial strength routing power that lets you filter out popup-ads right at the firewall, get something that would be suitable for the office.
This router tries to be all things to all people, and certainly has posure value provided that you let your geek-friends roam around in your network closet. For the rest of us, the reality is that we are not operating a web farm datacenter in our house, and that occasional ad that is blocked doesn't make up for the fact that the dual frequency compromise on the antennaes makes the signal less that optimal in either band. The 5Ghz band was so poor that I stopped using it on a wireless computer in an adjoining room since the 2.4Ghz was out-performing it.
Understand that the 2.4Ghz radio isn't all that swell either. I'm able to register a higher signal strength from my widowed piano-teacher neighbor's router her retarded kid installed three years ago than I could get from this device. It was actually easier to hack another neighbor's wireless so the internet radio in the garage would operate without dropping packets and pausing the stream. I should also add that the router isn't installed in a TEMPEST rated Faraday cage, or my home covers several acres, the signal really is that lousy.
Considering the quality of most modern consumer grade electronic gadgets, I should have bought two devices, the 2.4Ghz and a separate 5Ghz. In that case I would have eight separate gigabyte ports and backup for when one of the routers will eventually fail.
This unit eventually failed. Not in a grand way such as a burst of smoke and instant death, but the display quit working making the menu and the stats useless, then the wired ports would drop so many packets that there would be a noticable delay in web surfing or copying files from one computer to the next. Eventually anything larger in size that a cell-phone photo would time-out and fail.
So I exchange the power-supply and the problem persisted. Multiple reboots, firmware upgrades, factory defaults and everything else one could do without cracking open the case failed to fix the problem. Then I attempted contact with D-Link customer [no] support. They make you think that it is a CONUS customer support by using "tech-usa" in the email name. Nope. The anguished English was so fractured that I was hoping that the problem would be escalated just so that I could talk to a new-hire in India.
Via the electronic trail of emails I explained the problem, which screams HARDWARE, I was told to restore the device to factory defaults. I explained it again, and again, and again using increasingly simpler language. Suddenly I realized that I wasn't communicating with a human. Someone dragged the dusty ELIZA computer and program from the basement of some vo-tech school and was running a Customer Support script which got stuck in some endless-loop.
It was a beautiful scheme. When I began contact I had over a month remaining in my manufacturer warranty. That expired three days ago and ELIZA is no longer responding to me.
You may love your router, but the fact is that the KISS principle applies to consumer grade commodity items more than ever now. Find the cheapest unit that will do the specific job you want it to do. Do not purchase an expensive device with the thought that if anything goes wrong you can always get customer support. The profit margins don't allow it, even though in this economy you can probably find a degreed computer professional willing to man the phone lines for whatever the poor sap in China is paid to paint eye-balls on the Barbie dolls.
Unless you are some network freak or one of those more dollars than cents/sense trustfund kids don't do what I did and think that dropping nearly $300 on a router of this quality is a swell idea. If you get it as a gift, jump up and down and shout "Hurray!" (just don't dispose of the old router that this is replacing - you might just need it before the novelty wears off.)
Description of D-Link DIR-855 Extreme-N Duo Dual-Band Draft 802.11n Media RouterD-Link DIR-855 Xtreme N Duo Dual Band Draft 802.11n Media Router
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