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Digital Cameras Photo Reviews of D-Link DP-311U Wireless Print Server, 1-USB Port, 802.11b, 11MbpsCustomer Review: Poor documentation! Summary: 1 Stars
My DLink router and WiFi PC card, installed over a year ago, worked fine, with no installation troubles. Since then, I installed an Ethernet bridge for my PS2 and now, wanted to add the USB print server. Similar to D-Link's bridge, documentation is incomplete. I made the mistake of jumping ahead and mistakingly plugged in the power to the DP-311U before turning the printer on. Now, I have to get an RMA, send it to DLink, and wait for them to reset it, as there is no at-home reset option. DLink has an advantage with this product as there are no similar products from the major router manufacturers. Unfortunately, this translates to an expensive product with poor documentation and technical support (who could not answer if the product is compatible with my Epson product).
Customer Review: Works Great, after you're done setting up it up... Summary: 4 Stars
The server works great on my HP 2200. It's fast, reliable and can be easily velcro-ed to the side. Downside, it's got to be the single most difficult piece of hardware I've ever had to setup. NO WIZARD! Anyway, I followed the instructions to the letter and after setting my network IP address back to normal, the box would cease to work. I tried a bunch of things to get it to work, but in the end it was something simple. I'm using a Netgear WGR614v6 which is set to be a DHCP server. The list of available IP addresses missed the default 192.168.0.10 so the computer could not recognize it. I changed the DP-311U's default IP address in the PSadmin program and BAM! Works first try! The morale of the story, if you're running a DHCP server, check the list of IP addresses.
Customer Review: DP 311U does not work for me and the tech support is terrible! Summary: 1 Stars
I bought this DP-311U print server. I set it up according to the manual and i can print from different computers to the printer. However, a few hours later, it stopped working. I disconnect then reconnect everything, it started to work again. But a few hours later this same thing happened again. I called the tech people at D-link and started to explain the problem when the line was disconnected. I thought this must be an accident. I called again. After transfering to a different number and waited for about 10 minutes, i was just about to describe the problem again, the line was droped again. I checked my telephone lines, they were ok. D-link's tech support is just a waste of time. By the way, i have other similar products which work fine.
Mike
Customer Review: The most difficult thing in the world to configure Summary: 1 Stars
Problem #1 - out of hte box, these units are assigned 192.168.0.10 as an IP address. find if your network is on the .0 subnet. So I had to change my entire network over to this in order to get it configured.
Problem #2 - once changed, now i have Ip address issues because of the existing clients picking up the .10 address.
Problem #3 - If you incorrectly specificy the SSID/wep key or IP address, you have to put it back to the defaults and start over. there's no way to configure the unit
Problem #4 - it just plain don't work as it should.
Easily the most difficult unit i've ever had to configure. It's a shame that I'm swearing off linksys as their prices are good. Despite it's decent price, stay away from this one.
Customer Review: Works well for only under a year w/ a PC Summary: 3 Stars
I could not for the life of me get this working for a while, but once I did get to the web-configuration I couldn't get it to work with my existing wireless network. Although this was due to my stupidity, the lack of Macintosh documentation and software made it quite difficult to set up on my mac, and I might have been able to get it working sooner if it had this documentation. Finally, about a year after the year-long warrantee expired, it broke. I called customer service, and, despite what other reviewers have said, they were extremely helpful and tried everything within his power to fix my problem. But, the product was indeed broken and now I can't return it because it's beyond warrantee.
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