Brother MFC-7820N 5-in-1 Network Monochrome Laser Multifunction Center
by Brother Printer
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List Price: Our Price: $199.00 You Save: $50.99 (20%) Availability: Usually ships in 1-2 business days Category: CE See more product details |
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Digital Cameras Photo Reviews of Brother MFC-7820N 5-in-1 Network Monochrome Laser Multifunction Center
Customer Review: Great, but loud
Summary: 4 Stars
I had a Canon multifunction unit that I was very pleased with, but it was not compatible with my Macs. So I bought this Brother and it works very well with both my PCs and my Macs. I have it hooked up to my network via the ethernet port and computers can easily use it if they have the drivers installed (all of the Macs worked fine with Bonjour, a few of my Windows machines did once I installed the Windows version of Bonjour, some of them also needed the full software install from Brother).
The only negative things I have to say about it are:
1) no matter what I do when I scan, it seems to be impossible to get a straight image. I'm beginning to wonder if it tilts the image in the post processing - normally this doesn't matter since it is just a duplication process - but it is very annoying if you are using something for graphics post-processing - if you are, don't use this unit.
2) the unit has a power save mode, during which it is dead silent - but when you print to it, it wakes up out of that mode and it is very noisy. That only lasts long enough for it to finish the print job, cool down, and timeout until it goes back to sleep - so at least it isn't all of the time.
But I would love it if they could make one of these that has everything this does, but runs silently.
I have worked with many brands of multifunction units and this one is fantastic for the compatibility and money.
Customer Review: PERFECT but Does Not Copy Well b/c Skips Pages if More Than 5 Pages
Summary: 3 Stars
I am a solo attorney and have to copy peoples documents and documents for court. I use about 1000 sheets per month in the Bother 7820n and a bother hl-1440 so my use is below requiring a corporate copier.
BAD COPYING/SCAN/FAX OF MORE THAN 5 PAGES AT A TIME.
If I copy, scan or fax 5 or more pages I have to either hold each page as it goes through the copier or count the pages when it goes through. It misses a page by throwing 2 or more through at a time every time I do more than 5 pages.
BAD ENVELOPES
In addition it does not do envelopes because it crinkles them and ghosts (slightly lighter duplicate imprint in a different position). I use a separate printer for envelopes.
GOOD EVERYTHING ELSE
If copying is not important there is no better machine. Cheap great machine. I have not replaced it in the year that I have owned it but rather held the sheets as they go in.
FAX TO EMAIL ROCKS
This machine has a really really easy scan to email or fax to email function where you can press the scan button on the machine then down to select email or click an icon in brother's program from your computer. It makes it into a PDF and opens an outlook new email. It can use the sheet feeder for multiple pages. You title the email and address it and click send. My clients love it. I love it. It can take less than a minute to email smaller documents from scan to email sent.
Customer Review: A very conveninet multi-functinal mahine for home-offce and whole family
Summary: 5 Stars
I bought this multi-functional printer to replace my old array of HP LaserJet 6L + AcerScan A640 + Sharp U-100 Fax + D-Link DP300U Print Server. It takes only 1/3 of the space and provides a convenient built-in network capability.
We have three PCs and 1 laptops at home, plus the laptops my wife and I brought home from the offices. We need to be able to print anytime and anywhere at home.
Other than the printing, the most useful function is the copy machine. We used to use the Sharp U-100 plain paper fax as the copy machine. The difference in qualities are so huge that I wonder how we could endure the old fax machine for so long.
The scanner function, although less frequently used, is fast and can produce crispy documents. We do not care about the graphics much so it's definitely good enough.
We only sent and received faxes a couple of times so I cannot say too much. But again, we are satisfied with the document qualities.
We did not have any power-drain problems reported by some reviewers. Maybe it's because of our relatively new purchase that the problems got fixed in the later manufactured batches.
The only short-coming for this compact and convenient machine is that it only comes with black-grey double tones. That does not match too well with my home-office. I wish Brother can provide more choices in color.
Customer Review: Great basic network MFC w a few shortcomings.
Summary: 4 Stars
Great MFC when I use it attached to a router. Easy set up. I can scan and print from my desk top wired vista PC as well as my XP laptop wirelessly. Prefect if you do not care the following 2 drawbacks.
1. Manual paper feed into the printer does not work most of the time. More often than not, when I feed a paper into the manual paper slot at the front, the machine fails to pull in and gives a paper jam warning. I have to pull out the toner catridge and reinsert to make the paper jam warning go away. And there is no paper guide at the manual feed slot to keep the paper straight. So when the machine pulls in the paper, it printed with a slant. It is a common problem for many Brother MFCs of this type. I prints mostly from the paper tray and this is not problem for me. But if you frequently use manual paper feed, this is not the printer you should get.
2. Print density is another weak area. If you are used to HP printers w very dark shiny black prints, this printer will not give you this kind of print. The quality is sharp and decent. But some of my frinds find it not the same as the HP quality they are used to. I increased the print density setting to the highest, but did not make any difference in my test prints.
I you do not mind these shortcomings, this is a lot of printer for the price. I can not find a lower cost per page printer among major manufecturers either.
Customer Review: Beware of Vista Compatibility
Summary: 2 Stars
UPDATE: 2 months later and have still not heard from Brother. I finally did give up on them and sold this machine to someone who uses XP. Works fine in XP. Maybe by now Brother has updated their VISTA software, but too late for me. Purchased a Samsung Multifunction device which works like a champ in Vista
Purchased this in February after reading reviews at various places and being assured by Brother that its software was Vista compatible. Needless to say the OCR portion of the software is not compatible. I have tried to get the machine to recognize my own Vista compatible OCR software and it refuses. Sent an email to Brother three weeks ago and still have not received a response. Have tried numerous times since then to send an email to tech support and each time it times out before connecting me to that page to send the email. Scanning to file is extremely slow. It took me over 30 minutes to scan a 18 page letter document to a PDF file. I also emailed Brother about this and no response. My original plans had been to test this machine at home and if satisfactory to begin purchasing them for my company. This will never happen. I had had product problems before, but have always received quick responses from the manufacturer. None have been as lousy as Brother at this. It looks like I will be investing in another multi-function device, but it will not be a Brother.