Brother DR350 Drum Unit
by Brother Printer
List Price:
Our Price: $71.95
You Save: $50.13 (41%)
Availability: Usually ships in 1-2 business days
Buy Used: from $14.62 (click here)
Category: CE
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: Brother PrinterAudio: English (Original Language)
Format: CD
Platform: Windows
Model: dr350
Color: BLACK
Product features:
- Dedicated drum unit provides clean, sharp prints
- Works with TN350 toner cartridge (sold separately)
- Snaps easily into place
- Expected 12,000-page life based on 5% coverage
- Compatible with Brother HL-2040 and HL-2070N laser printers; 2-year shelf life
- AmazonBasics USB 2.0 A-Male to B-Male Cable (6 Feet / 1.8 Meters)
- AmazonBasics USB 2.0 A-Male to B-Male Cable with Lighted Ends - Braided (6 Feet/1.8 Meters)
- AmazonBasics USB 2.0 A-Male to A-Female Extension Cable (9.8 Feet/3.0 Meters)
- MFC7820n Network-Ready Laser Printer/Copier/Scanner/Fax/PC Fax
- M/funct Printer,Laser,20 PPM,17"x15-3/5"x11-3/5", Gray, Sold as 1 each
Digital Cameras Photo Reviews of Brother DR350 Drum Unit
Customer Review: Got a bad drum
Summary: 1 Stars
I normally don't get excited about the occasional bad item. If the manufacturer treats me fairly I move on. That was not the case here. I got a bad drum (also destoyed the toner cartridge). I call Brother. After 1.5 hours on the phone with India (the accent so bad you could not understand her) and speaking to a supervisor I was told the 7820n entire unit needed to go in for service. I asked why when it was a bad drum. I was told that was their policy. At this point you can imagine my blood presure going through the roof. I told the I tried a different toner/drum in the machine and it worked fine. In actually do have a couple of these printers in our office. They said Ohhhhh, I guess in that case we can have our parts department call you tomorrow. This was 2.5 hours and two calls later.
The next day I didn't get a call back and had to call them again. Of course they won't transfer me to the parts department. I finally got a call back the next day from a very nice gentlman. Went through the story all over again. He said I would have to mail the parts to there verification center at my cost and then they would see if the toner and drum were bad. I said why can't you just send me out the parts after all I was spending a lot more money for the Brother product instead of a 3rd party drum. He said that was their policy.
Had brother stood behind their product and just swapped them out they would have had a customer for life. As it is I will never purchase another Brother product (for myself or my office), I will tell people about my experience and I spend not the money for the oem products. I just purchased a 3rd party drum for 1/2 the price and it works like a charm. I suggest you do the same. Brother will not see any more revenue from me, my company and my clients.
Description of Brother DR350 Drum Unit
The Brother DR350 Drum Unit. For Use With: DCP-7020, IntelliFax-2820, IntelliFax-2910, IntelliFax-2920, HL-2040, HL-2070N, MFC-7220, MFC-7225N, MFC-7420, MFC-7820NDigital Cameras & Photo Categories
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