Brother HL-2170W 23ppm Laser Printer with Wireless and Wired Network Interfaces
by BROTHER
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Category: CE
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Digital Photo Product Details
Manufacturer: BROTHERAudio: English (Unknown); English (Original Language); English (Published)
Format: CD
Platform: Windows 2003 Server
Model: HL-2170w
Color: GRAY
Product features:
- Monochrome laser printer prints up to 23 ppm, perfect for home or office use
- High-quality 2400 x 600 dpi resolution
- Features network connectivity via wireless/wired interfaces
- 250-sheet capacity tray, Starter Toner Cartridge
- One-year limited manufacturer's warranty
- Brother TN360 High Yield Black Toner Cartridge
- Kensington ShareCentral 5 for USB Device Sharing (K33901US)
- Kensington ShareCentral 2 for USB Device Sharing (K33900US)
- AmazonBasics USB 2.0 A-Male to A-Female Extension Cable (3.3 Feet/1.0 Meter)
- AmazonBasics USB 2.0 A-Male to B-Male Cable (6 Feet / 1.8 Meters)
Digital Cameras Photo Reviews of Brother HL-2170W 23ppm Laser Printer with Wireless and Wired Network Interfaces
Customer Review: Brother HL-2170W -- The Bleeding Edge of Printers
Summary: 4 Stars
3 September 2008 Update: From "The Bleeding Edge of Printers" to "The Economical Cutting Edge of Printers".
This printer has exceeded my expectations since the January 2008 purchase. 100% up-time with no operational (e.g., jams) or print quality problems. Replaced first tonor cartridge a couple of months ago. That was easy.
This printer has already paid for itself twice over vs. what we would have spent printing to our HP color inkjet in the "economy" mode. We no longer go to The Copy Store to make lots of copies to cut cost. It's cool to just print as many copies as we need.
I would estimate our print cost to be in ballpark of 2 cents per page. We have numerous high-end laser printers at work that are more expensive, but none of them is any quieter or prints higher quality than this cheap little Brother 2170W. On one project I printed to these pre-cut silver metallic label sheets at 600dpi and these labels look incredible. Sharp black text on silver metallic labels with absolutely no smears or ink drying issues--great right off the printer.
The Brother HL-2170W printer has become the best selling laser printer on Amazon. For those of you who are considering this printer, have read my install scenario in the original post, and all the other customer install scenarios--regardless of our reported install experience--JUST STICK WITH IT. You will find a way to make it work, wired or wirelessly, and any minor inconvenience you might encounter will be quickly forgotten. ***END OF 3 September 2008 UPDATE***
Original Post: 6 January 2008. I decided to buy the new Brother HL-2170W wireless monochrome laser jet the first week it became available to the public in late December, 2007. It arrived mid-week. Yesterday I tried to install it and I failed miserably. Went to the Brother website, and noticed only one FAQ was posted. I intepreted the single question as, What if I do NOT want to use the supplied HL-2170W install CD, and elect go through the process manually? The lengthy Brother response included a statement in the first paragraph that said "Check your CD version and call the Brother toll free number if you have the earlier version ... If you have a CD that is version X, you do not need to call Brother, and follow the detailed steps listed below and install the printer and driver without the CD". Then I noticed Step 13 in the response was cut-off in mid sentence. My Takaway was this: the CD that came with my HL-2170W might be flawed.
So I called the Seller on Saturday afternoon, said I want to return the product, and they scheduled a pickup this Wednesday. But tomorrow I will cancel the HL-2170W return because I figured out how to get the HL-2170W hooked up and now it's running fine. Now every computer in the house--two wired desktops and two wireless notebooks--can print to it. We can move it anywhere. It prints fast with excellent print quality, and there is very little lag until printing. I look forward to reviewing future posts on this product. In this post I'll summarize my lessons learned and recommendations for those of you bold enough to be on the bleeding edge until Brother gets their act together on the HL-2170W installation materials.
First of all, my home network features a Linksys WRT54g router (offers wired/wireless combo), Motorola cable modem, 2 Cat-5 wired Desktop computers running Windows XP Pro, and two new windows notebook computers with built-in wireless g connectivity running Windows Vista Home Basic. The Linksys WRT54g router features the trademarked Secure Easy SetUp CD and installed in a snap, which included setting up the security features. My XP desktop computer functions as the host computer. Prior to installing the HL-2170W the purchase everyone in our household was using USB drives to plug into my desktop computer so they could print to an old HP color ink jet that was connected with a USB cable to my computer. The HL-2170W is our first network printer.
Here's how my HL-2170W install process got sidetracked and left me kicking myself. I looked at the HL-2170W manual and the cover said set up involves only two steps. So I was thinking Wow this is AWESOME, just like the Linksys router. So I proceeded to install the CD on my host computer and started breezing through the set-up screens and along the way made some big mistakes. When I got to the Setting Up Wireless window I selected the default Step-by-Step Install (Recommended) and clicked Next without any hesitation. This mistake was compounded in the Window pertaining to Authentication Method and Encryption Mode, where the HL-2170W default Encryption Mode is WEP (later found out my Linksys used the more advanced WPA (Wi-Fi Protected Access). Got to the end and noticed the HL-2170W was mapped on my network but not assigned an IP address. The HL-2170W emphasizes the trademarked Secure Easy Set-up in the HL-2170 product description and manual. But the install CD process alternatively recommends a process that makes it easy for you to commit an error and resort to more complicated procedures.
So this morning I thought about how I may have screwed up and decided to give it another try. I printed out instructions for resetting the internal HL-2170W internal print server, which is what you do to start over on Step 1. I uninstalled the printer driver from my computer. I made sure the standard Windows XP Firewall was turned off. I re-insatalled the HL-2170W set-up CD and got to the window to select the non-default Automatic Install (Advanced) to capitalize on the Linksys Secure Easy Setup approach. This is Page 26 of the manual, entitled Configuration Using the automatic wireless (one-push) method. Except this is actually a two-push method (push HL-2170W button in Step 9 for 1 second, then on Step 12 you'll need to push the Linksys Router for a second). Note: The Linksys WRT54g router push button is actually the Cisco Systems logo on the router. Don't be fooled into thinking your router does not have a push button.
Unfortunately, going through this process knocked the two notebooks off the previously configured wireless network (I do not know the cause), so I had to go through the process for re-adding them to the network.
Finally, I went to each computer to with the HL-2170W CD to install the printer driver only. At this point I was extremely patient and reading every detail to make sure I was selecting the right option and entering the correct information. Windows Vista seemed more tedious than Windows XP.
My recommendation for anyone considering purchasing the Brother HL-2170W printer is simple. Don't buy the HL-2170W at this time unless you have a Linksys Router with Secure Easy Setup equipped with the push button, or have computer networking expertise and many hours of spare time to figure it out. In my opinion, the key decision error made by Brother is providing an install CD that, by default, takes you down a path with land mines that require you know router settings and information that are not the listed defaults. Unbelievably, the simpler push button approach that worked for me is listed as the "Advanced" option in the setup process that is NOT RECOMMENDED by Brother. They steer you away from simplicity and into complexity. Brother will discover this over next few months and likely clarify their install manual and CD. In the interim, they may get hammered by many frustrated customers who are not saavy computer users, will make mistakes during setup, will not want to hassle with re-setting the server, and will return the product. Good luck. Right now I'm very satisfied and awarding four stars because my HL-2170W is working great.
More Brother HL-2170W 23ppm Laser Printer with Wireless and Wired Network Interfaces reviews:
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Description of Brother HL-2170W 23ppm Laser Printer with Wireless and Wired Network Interfaces
The HL-2170W is a network, monochrome laser printer that is ideal for home or home office printer sharing. It features network connectivity via Ethernet and wireless interfaces, a fast print speed of up to 23ppm, HQ resolution (up to 2400 x 600 dpi) for high-quality output, and quick processing with 32MB memory. The HL-2170W provides flexible paper handling via an enclosed 250-sheet capacity tray and a manual by-pass slot for printing envelopes and letterhead. It also offers a Toner Save mode to extend toner life and wide compatibility with support for Windows and Mac and PCL6 emulation.Amazon.com Product Description Ideal for both home and office use, the affordable Brother HL-2170W Laser Printer features network connectivity via wireless/wired interfaces, and prints up to 23 pages per minute at a high-quality resolution, giving your work and personal documents a polished finish colleagues and friends are sure to envy.
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 With built-in wireless networking, everyone on your network can easily share the printer. |
 The manual by-pass slot lets you print envelopes and letterhead. |
This monochrome laser printer not only warms up in less than 10 seconds and prints up to 23 pages per minute to give you near-instant access to important reports, documents, and annual family letters when you need them, it also includes a manual bypass feeder for professional printing on envelopes and letterhead. The high-quality resolution (up to 2400 x 600 dpi) of this personal black-and-white laser printer reflects the time and care that you put into each document, while giving you the benefits of low cost per page laser output. The printer also includes 32 MB memory, and a 250-sheet capacity tray that can conveniently accommodate standard, legal, and custom-sized paper.
Built-In Wired and Wireless Networking
Perfect for family or home offices, the HL-2170W gives you the option to connect the printer via USB, Ethernet, or 802.11b/g wireless networking. Brother makes wireless setup a snap; for users with wireless access points that support SecureEasySetup, Wi-Fi Protected Setup, or AOSS, you can automatically configure your wireless settings by simply pressing a button on your router.
Ergonomic and Energy Efficient
The Brother HL-2140 17.9-by-18.7-by-14.2-inch efficient design features a toner save mode for extended toner life as well as sleep mode. Easy to set up and a breeze to use, this printer is compatible with both Mac and Windows operating systems, and includes an animated user-friendly tutorial to help answer common support and maintenance questions.
For added peace of mind, this machine is Energy Star compliant, which means it helps save the environment while saving you money. (Energy Star is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy promoting energy efficiency).
This personal laser printer is backed by a one-year limited manufacturer's warranty.
What's in the Box
HL-2170W laser printer, starter toner cartridge and instruction kit.
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