AppleCare Protection Plan for iPod touch/classic OLD VERSION
by Apple Computer
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List Price: Our Price: $59.00 You Save: $0.99 (2%) Availability: Usually ships in 1-2 business days Buy Used: from $39.90 (click here) Category: Network Media Player See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of AppleCare Protection Plan for iPod touch/classic OLD VERSION
Customer Review: APPLE Customer Service is the Platinum Standard
Summary: 5 Stars
At first I was reluctant to purchase an extended warranty/product support product. I took a chance and will never regret it. APPLE's customer support is First Class. It's better than the "Gold Standard". It's The Platinum Standard for customer support. Every Company should be as good.....their customer support people are knowledgeable and friendly. No long waits on hold; no trying to navigate a phone cue to get to the correct department/person.
I was so impressed with APPLE that I bought two 16gb Nano's and upgraded my phone to an iPhone.
Customer Review: Undecided
Summary: 4 Stars
I have not had anything go wrong with my iPod hardware or software wise, so i really do not know what to say. The one thing I will say is that I sold my 30gb iPod on eBay when I heard about the ipod touches and the sale included this warranty. Apple was very helpful in facilitating the Apple Care transfer. The guy who bought it recieved the new agreement with his name on it three days after I emailed Apple about the transfer.
I am only giving this four stars because I have not needed it for repair purposes.
Customer Review: Applecare Warranty Shortened By Apple
Summary: 5 Stars
This a great warranty. But in this case, Apple shortened the warranty by 3 months because, according to Apple, Amazon purchased the computer from Apple in May and the warranty started when Amazon bought the computer to resell instead of when I bought the computer from Amazon.
Is this crazy or what? I bought the computer brand new from Amazon. The warranty should have started on the day on which I purchased it!
In reality I should have given it only 2 stars.
Customer Review: Lost a year's service to Amazon typo
Summary: 2 Stars
The detailed description for the plan says
- Extend repair and telephone support coverage of your iPod to three years
I thought Apple had become generous but once I received it with my iPOD, I found it's still just one additional year, not two. Apple confirmed that the three years is a typo. My last iPOD needed to be replaced twice so the extended service is a must even if it's just for one year.
Customer Review: Does NOT cover physical damage
Summary: 1 Stars
Proceed with caution this does not cover physical damage. If you are looking for that type of coverage, say if you have a two year old that may drop it - Best Buy is a better bet since their plan protects you for physical damage (in my case cracked screen). Since apple makes such a good product, technical assistance is rarely needed -so you this protection plan is a waste of money 9 times out of 10