Customer Reviews for AT&T CallVantage Service VoIP Telephone Adapter

AT&T CallVantage Service VoIP Telephone Adapter
by AT&T

AT&T CallVantage Service VoIP Telephone Adapter Our Price: $48.90
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Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of AT&T CallVantage Service VoIP Telephone Adapter

Customer Review: Sweeeeeeeet. :Not Anymore
Summary: 5 Stars

UPDATE: I had trouble with this D-Link DVM 1120 Box and ATT sent me a Centillium which is also crappy. Unless you want to commit a year of cheap yet not so reliable service, stay away from VOIP. Yeah, I was ga-ga about it but now I've burnt my hands and have wisened up :-)

One word of caution before I begin, if you are using a wireless cable modem or one that has a firewall/assigns internal IP addresses, you'll have to use it in either Bridge mode or chuck it to get a vanilla cable modem. Having said that, I followed the instructions and disconnected the incoming landline from the distributor box (in an apartment it might be in the kitchen) look for ATT's online documentation. That eliminated any voltage in the line, activated the TA and then plugged the output to the wall socket, checked in another room whether i got a signal and voila! it worked. calls are clear, even when i am on the net. yeah, no big downloads coz they become slow. the QoS thingy works! long live VoIP.
One word of caution from a friend, i came to know: the Ethernet connections on the back of the TA box are plastic, so if by accident your ethernet cable gets yanked and the device is unable to travel with it, chances are that the weak, flimsy cheapo plastic that holds your cable to the TA box will give way and then you'll have to make sure that when you plug the network cable back in, it stays in there some way. can't these morons at DLink use metal ones? ain't there enough plastic in that box already?

Customer Review: AT&T VOIP-POOP
Summary: 1 Stars

I ordered At&t VOIP on July 15th. I received the TA (telephone adapter) from FedEx within 3 business days. I plugged in the adapter and within a few minutes everything was complete. Except the connection. I called tech support for assistance they were helpful. They told me "Yes, sir." I show that your land line phone was ported to CallVantage, what can i help you with?" After a few minutes, they told me that my internet provider "Adelphia" was not currently compatible with their network system. So I had to send back the TA and go back to land line at&t service. Heres the nightmare. Only July 15th they started the port back. On August 31, yes you are reading correctly, August 31 i got my land line phone back and a few minutes after a call from At&t saying: "oh, well CallVantage works now..care to switch back? NO. I replied. After having almost 2 months of now phone service and weekly and daily calls to At&t talking to their brainless customer service employees I switched to VOIP with Verizon. I have to pay a few dollars more, the service is great, but so far I have had the best, quick, responsive and quality driven service I have ever had....POOP on you At&t Voip...I guess Verizon will have to own your Voip service soon.....Recommended: Heck no.

Customer Review: WARNING! CallVantage will not port numbers from Vonage
Summary: 3 Stars

I purchased this with the intention to escape Vonage (and take my original BellSouth number with me), but it turns out that CallVantage has no port agreement in place with Vonage. Amazingly, at least two much smaller providers (Packet8 and Broadvox Direct) DO have port agreements. Why not AT&T? They provide the opportunity to confirm that your number is eligible to port before ordering service. Their site still says my number can be ported; apparently all they do is a rudimentary check of what carrier the exchange *originally* belonged to rather than the current real-time database used by other companies (such as wireless carriers). They tried to port my number from BellSouth without regard for the long form I filled out clearly indicating the service was with Vonage. They dropped the ball multiple times, never sending promised email or calling me directly to follow up. Also, they will not refund my shipping charges to return this item to Amazon. On the positive side, their customer service was fast, friendly, and not outsourced to India or the Philippines.

Customer Review: Phone Service that's fun
Summary: 5 Stars

Call Vantage phone service is great. I love the fun features. "Locate Me" is the one I use the most. Life is busy, and I used to miss calls all the time. Now, I have "Locate Me" set up to ring my home phone, my work phone and my cell phone all at the same time. I get a message saying that there's an incoming call from Call Vantage at each phone, I press a 1 and the call comes through to whichever place I'm at. No more missing calls! The phone service is great. It comes with all of the regular features that regular phone service offeres, Call Waiting, Three way calling, Caller Id, etc. No one notices that I am making calls a different way, they still get caller id when I call them too. I've called for customer service a few times and have had quick response to my questions. Also, I don't miss all of those extra charges that were on my old phone bill and added almost $10 to the cost months. When AT&T says the bill is $34.99, it's just that plus the regular sales tax. Now that's fun!

Customer Review: Does not work well with others!
Summary: 2 Stars

My initial experience was very good, until I added a wireless internet video camera to my HOME LAN. Evidently, remote access to your HOME LAN is impossible with the D-Link DVG-1120M connected between your Cable/DSL modem and your router.
Despite the information obtained from the AT&T Call Vantage Support Web site(see "Full Installation Guide" identifying an option for connecting the D-Link DVG-1120M off of a router connected to your cable modem), you will get no support. My request to activate the AT&T CallVantage D-Link DVG-1120M T/A in this configuration was refused, since it is "not supported" by AT&T CallVantage.
If you have no additional plans to take advantage of the many applications available for broadband internet access, then this should work fine. Otherwise, go with Linksys.
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