Customer Reviews for AT&T 265 - Trimline Telephone with Caller ID & Call Waiting

AT&T 265 - Trimline Telephone with Caller ID & Call Waiting
by AT&T

AT&T 265 - Trimline Telephone with Caller ID & Call Waiting Our Price: $15.00
Availability: Usually ships in 1-2 business days
Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of AT&T 265 - Trimline Telephone with Caller ID & Call Waiting

Customer Review: I wasted my money on this one.
Summary: 1 Stars

This phone lasted about two and a half months before the caller ID function failed. The retailer would not take it back, and, after four calls totaling about two hours of being on hold and speaking to "customer service," I first got the advice that I should attach another caller ID phone to the outlet or take my phone to someone else in my area code who has caller ID and ask that person to permit me to hook up my phone to see if the display worked. The best part of this advice is that I found a better phone at the same price. Assured that my caller ID function worked, I called "customer service" again and discovered that they wanted me to package the phone, ship it back to them, and wait six to eight weeks for a replacement. I do not recommend this phone, and I regret that AT&T has licensed its name to the company that manufactured this "product."

Customer Review: Good basic phone, maybe not so good for wall
Summary: 4 Stars

I've had a white trimline-style phone on my kitchen wall for many, many years and finally got tired of trying to clean it. So I hopped online and looked for a replacement. I wanted Caller-Id but didn't want to spend a fortune so this phone seemed to fit the bill.

Now that we've had it for a couple of weeks, I'd say it works fine as a phone and haven't had any Caller-Id problems. The only thing is it's kind of "thick" for a wallphone, and sticks out from the wall more than my last phone did. Also the hook that holds the receive in place is a bit flimsy and you have to be careful when you hang it up. If you plan to hang this on the wall and have little kids or pets or clumsy husbands who will run into it, be prepared for the receiver to get knocked off a lot. Other than that it's perfect for the price.

Customer Review: Garbage
Summary: 1 Stars

At first glance and first use, this phone seems to be just the ticket. Basic and cheap. Problem is though its more the cheap than the basic. The AT&T product designers should keep in mind who would want to use this phone, especially from their existing customer base. They are the people who loved the Trimline Phones for the same reason. Many of these people are now elderly. The bottom line is--is that its a touch tone phone, and you can BARELY hear the tones that come out of the phone when you press the buttons. They are almost non-existent. Oh yes, they are there, and theres nothing wrong with the speakers, as the dial tones and voices are of the correct volume. Just the touch tones. But, it is a huge issue, as people do like the audible confirmations that what they dialed is "heard" by the phone.

Customer Review: Almost...
Summary: 3 Stars

This product is acceptable, but could easily have been great. It's an update on the Trimline design for the Caller ID era. We don't use Caller ID, so I can't address those features, just the basic operation and styling of this last-of-the-corded-phones.

Styling?
Almost...
The handset is fine, but the base is clearly taller and clunkier than it needs to be.

Operation?
Almost...
While voice quality is generally good, the background noise level is fair at best. And this phone doesn't like it when another phone is off-hook (to allow two people to share a conversation). When you join a conversation from one of our two cordless phones, this one begins to click rhythmically and you can no longer hear the conversation.

Customer Review: Serviceable and simple but blinking light is crazy
Summary: 2 Stars

The only thing wrong with this otherwise perfectly simple phone is the blinking red light that uselessly informs you that someone, sometime, in the indefinite past, called you. I've got an answering service to tell me that!

So you get this red light on top of the phone that blinks forever and never stops, regardless of whether you have a message waiting or not--and there's no way to permanently turn off that blinking light. You can delete the 'memory' of the last calls--one at a time!--but the next time someone calls, BAM! There goes the blinking red light again. Very annoying if the phone is bedside. And putting a piece of tape over the phone rather defeats the aesthetics of the thing, don't ya think?
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