Customer Reviews for APC Back-UPS ES 500 Backup Battery and Surge Protector

APC Back-UPS ES 500 Backup Battery and Surge Protector
by APC

APC Back-UPS ES 500 Backup Battery and Surge Protector List Price: $79.99
Our Price: $75.99
You Save: $4.00 (5%)
Availability: Usually ships in 1-2 business days
Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of APC Back-UPS ES 500 Backup Battery and Surge Protector

Customer Review: Equipment Replacement Policy is a SHAM!
Summary: 1 Stars

Just know going in - if your equipment gets fried, they won't pay you a dime. They will blame it on anything from faulty building wiring to bad grounding and deny your claim. Why don't they just print '$500,000,000,000 WARRANTY' on the box - if they don't intend to stand behind their product? I had one computer system that was wireless and it's only link to electricity was through an APC battery. Lightning struck and it died and started to smell burnt. I sent in the claim and the unit & got what looks like their standard protocol - sorry, no replacement. The system was only worth $200 which is far less than our company spends annually on batteries. I won't use APC again.

Customer Review: Very nice source of backup power at a good price
Summary: 5 Stars

Electricity in my apartment would randomly go out for a couple of seconds every few weeks, usually at night, but i would find that my servers had a harsh shutdown and rebooted the next day. Very frustrating and i would lose some unsaved work. This backup battery takes care of that problem very well. It comes with windows client software that monitors the state of the battery and logs any power events. The software isnt of the best design but it works. No linux software but it can still be used without it. The unit has 6 power outlets but only 3 are powered by the battery. I have 2 servers and a router hooked up to it.

Customer Review: Spontaneously turns off sometimes
Summary: 2 Stars

I hooked one of these units to my 35 inch TV, VCR, DVD player and XBox. Every fews months, the unit spontaneously turns off. I hear the snap of a relay and it's gone. I have to hold down the power button for 5 seconds to turn it back on. There was no alarm or warning of any kind before it turned itself off. Works most of the time, but for something that is suppose to provide uninterrupted power, it definately doesn't. The TV may be drawing too much current, but once it shut itself down in the middle of the night when everything was off. Maybe this device is a piece of junk.

Customer Review: Great Product--Exceeded My Expectations
Summary: 5 Stars

This power supply will run my equipment for 21 minutes, more than long enough for me to switch to a back up generator. If I ignore the power outage, it automatically backs up files. In addition, it will kick in for low and high voltage conditions, and bridges those annonying one and two second outages that cause reboots. All in all, it is a real convenience.

And the alarm CAN be controlled. It can be shut off entirely. It can also be set to remain silent when the PC is off or hibernating. It can also be set to remain silent between a given hour and another given hour.


Customer Review: Correction To Earlier Review
Summary: 5 Stars

It's unfortunate that an earlier review indicated that the unit had a serious flaw -- beeps whenever there is a problem with the incoming power. This person obviously didn't take any time to familiarize himself with the software that controls the UPS. The notification sounds can be completely turned off with the software.

I agree that I was annoyed when the unit made a loud beep in the middle of the night when there was a power problem. Luckily, it was easy to turn this feature off.

Five stars for this product, for sure.

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